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Friday, 11 May 2007
This is the big question.  Although I wish there was an easy answer to provide for everyone following this domain system failure, it's just not that simple.  After careful review of the situation, I'm led to believe that ICANN is doing everything they can to get this situation under control.  Although we all wish things would move along a little faster, this has turned out to be a very difficult and involved fiasco.

May 11, 2007 ICANN updated the status of Registerfly by stating:
ICANN has been granted a contempt order against RegisterFly for failing to follow the terms of the preliminary injunction. Kevin Medina and RegisterFly's general counsel have been ordered to attend a hearing later this month to explain why further sanctions should not be brought against them.

Currently ICANN has sued Registerfly and the litigation documents can be found here.  Although it looks like ICANN will be able to physically access the premise of Registerfly in Florida, does this mean that the data they are seeking will actually be available for ICANN?

Registerfly Status


Right now, there's been some mixed signals coming out of Registerfly.  Some people in the forums claim that their support tickets have been answered if they are persistent while others claim that they aren't getting any response.  Surprisingly enough Registerfly is still open for business and when someone lands on Registerfly and registers a domain name, it's set up so that it looks very normal and a person is tricked into thinking they are registering domain names because after payment, the domain name will show up in their Registerfly account.  Even if this new domain has showed up in the customers account, it's still available to anyone who wishes to register it because it was never really registered.

Registerfly currently owes money to all their vendors.  It's been stated that they owe roughly $104,000 to Verisign, $7600 to Melbourne IT and an unknown amount to Tucows.  For a while there when things were working a bit better it was because they were selling domain names through Tucows however that situation has now changed due to insufficient funds.  Above and beyond the domain debacle they also have hosting issues.  Either way, Registerfly has basically turned into a phishing site for money and this is in fact fraud.  So why can Registerfly continue to commit fraud?... That's a good question and the authorities in Florida should be the ones to answer this.

Registerfly Data


One of the biggest problems that we're facing when it comes to our domain names is the Protectfly situation.  Who actually owns these names and how accurate is the data?  Once the new Registrar or Registrars is contracted to sort out the mess of Registerfly they will have many hurdles to cross in getting accurate information and contacting the actual owners of the domain names due to the inaccuracy of the data within Registerfly.  The other situation is that Kevin hasn't offered to willingly surrender everything to ICANN so whose to say that the data they are looking for will be available anyway.  If you think about it, Kevin has been under court order to provide accurate data yet he's conveniently ignored these orders so why would he have the data all organized when ICANN comes in with force and the authorities behind them?  Obviously Kevin isn't willing to cooperate with ICANN to protect the registrants still left with Registerfly so there are a lot of unknowns at this point.

This entire taking of the data, sorting it out and then finding the rightful owner of the domain name while they are expiring or being sold off by cybersquatters is going to be a BIG job and it's going to take a large staff working together to get it done... if that's even possible.

Please help me with my domains


Everyday I get emails from people asking me to help them with their domain names.  Please understand that there is very little I can do in light of what's going on.  Understand that all I can do is provide an environment for the community to come together and share ideas and situations that may in fact help each other and help organizations to implement much needed changes in the industry to protect the future of the internet and it's intellectual properties.

I wish everyone the best during this trying period and understand the stress you are under.

Hostgator.com has been the host of the Registerflies.com website from the beginning.  They've provide prompt and courteous service as well as a great hosting environment.  Whether you need just 1 website hosted or 50, hostgator has several low cost solutions to meet your needs.  You can veiw their hosting plans at Hostgator.com.
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Enough - Robbed Registered | 2007-05-11 18:29:15
My domains that are stuck with Registerfly are going through some changes: recently changed my WHOIS info to this guy:
[b]
Admin unpublished this contact information until the dispute is amicably resolved.[/b]

Who in the world are these people and any idea how they were able to change me WHOIS information??
Kieren McCarthy Registered | 2007-05-11 22:25:21
I think this is an intelligent and thoughtful analysis of the situation.

However, it stills assumes the worst case scenario. Now, I know that RegisterFly has given everyone good cause to assume the worst case, but I'm not certain that the situation is as dire as assumed.

The assumption is that somehow this registrant data is all jumbled up and so that would explain the frankly bizarre goings-on for the past few months.

However, it is just as easy to paint a scenario with the same facts that show the data is fine but that RegisterFly has been fiercely guarding it because it is (potentially) worth alot of money.

You should also consider that RegisterFly did manage to register and manage a very, very large number of domains. It is not an incapable company.

The irritating and unnerving thing is that, at the moment, only RegisterFly knows for certain the state of its data records.

ICANN is doing, and will continue to do, all it can to provide domain registrants with access to their domains.

The best result is that RegisterFly stops playing games and hands over 100 percent accurate data - at which point the vast majority of this problem (at least in a technical sense) will disappear overnight.

The worst case is what is outlined above: a drawn-out process for a certain percentage of registrants caught up in the wrong part of the data.

The reality will most likely be somewhere in between. ICANN is preparing for this eventuality.

Although it may not seem like it if your domain expires and your website disappears, ICANN is doing all it can to limit the damage of this registrar failure. Lessons are already being learnt and ICANN will seek to ensure that cannot happen again.


Kieren McCarthy
General manager of public participation, ICANN
admin - Thank you Kieren! Super Administrator | 2007-05-12 02:01:48
Kieren thanks for stopping by. Your comment is appreciated and it's good to get an update.

I do not want to assume the worst in this situation but I think some people have already experienced the worse that could have happened and that's becoming a reality for others as this continues. At this point, it's now more damage control than anything else.

After review and research I understand that this type of control isn't in ICANN's agreement or job description. The problem is that the entire internet domain system was put together without a safeguard in place should something like this happen. We can't blame ICANN however, who else were we supposed to plead to about the problems everyone was having? With ICANN being the basic backbone organization to the IP and dns system, ICANN also accredits Registrars.

My contention is that ICANN should have seen this coming rather than letting it get as far as it did. Once there is a known problem or bottleneck within the system that is directly responsible for internet growth, it should have been addressed.

I don't want to keep beating a dead horse because we can't change what has happened. We do however have an opportunity to change what happens in the future and what happens tomorrow and next week. Whatever that may be, ICANN right now has the responsibility of overseeing that this issue be fixed. Those certain individuals within ICANN that did not make the critical decisions to step into this situation should probably be seriously checked to see if their personalities and decision making skills are suitable for the position they hold within the ICANN organization and then bring new people with vision, creativity and a realistic approach to dealing with situations that effect Registrants and website owners.

The next step is preventing this from happening again and implementing checks and balances within the system. When most of the accredited Registrars are mainly interested in building portfolios of monetized domains, registrants automatically are place on a shelf as second priority.

Due to the infancy of the internet altogether, it's important that all domains aren't picked up by Registrars for monetizing. Matter of fact, it could be considered a conflict of interest for an accredited Registrar to have a direct interest in being accredited so they can abuse the system of domain tasting to build these cash cow portfolios. I'm not saying that I wouldn't do it myself if I were a registrar (because of the loophole, but as an organization with control over this exact practice, I have to assume this takes away from, and does not contribute to... the internet system as a whole. There should be several organizations in place that check each other and monitor (police) the internet.

Whether or not this is directly or indirectly related to the Registerfly debacle, on the larger scale it's an important issue because the internet is a living and breathing entity in it's infancy. --- this is going to be what I write an article on next

Anyway, I appreciate you stopping by and look forward to more participation from you on this site.
LegalWorker - :ICANN WISDOM INSIGHT: Registered | 2007-05-20 19:58:04
ICANN TO SERVE THE PUBLIC

I agree with Registerflies Administrator and commend Kieren McCarthy (General manager of public participation for www.icann.org)
for OPENLY posting an UPDATE and demonstrating that ICANN is now willing to work in the best interest of the public expediently to remedy,
*This Global Scandal* and stop this daily ongoing premeditated monetary FRAUD caused by that "Not so Incapable Company" RegisterFly.com.


Mr McCarthy we hope this is just the first of many open dialogs here, and i am sure you are welcome back anytime!
Link: http://blog.icann.org/?p=125

AUTHORS NOTE:
Until Now!, it has been the intellectual viewpoint on the Internet community in general that ....

"ICANN has been playing CHECKERS while RegisterFly.com has been playing CHESS"


******************** WISDOM INSIGHT **********************

On The Bright Side!

I would like to point the "wisdom of a comment made" on ICANNs,
very own blog dated, 04/04/07 by then acting ICANN/Registerfly liaison MIKE ZUPKE.

LEGAL FOCUS: Mr ZUPKE Cleverly pointed out that ....

DOMAIN NAME OWNERSHIP is:
The Original Initial Legal Transaction at the Root Registrar
(Quote from Mike Zupke)
- NOT what Kevin Medina and RegisterFly.com "THINKS" it owns -
(Unquote)

OVERVIEW:1  The overall incorrect attitude and some say debate as to who "Actually Owns" a registered domain name is ABSURD
(Example: *If a CUSTOMER buys 'a can of peas from a storage facility then parks/stores "that 'Can of Peas" at that storage facility warehouse
and the CUSTOMER has paid the arranged" FEE" the owner then can not "STEAL" and change the "LABEL" on that "'Can of Peas"   THEN ...
how does it justify selling off the 'can of peas 1 by 1 for that calendar year,etc and claim to have acted in good faith.

NOTE: New Domain Registrants are under a *no-option duress clause* that forces consent to contractual law deceptive trickery,
as you must sign 'this clause' that could lead to an extortion tactic of holding your domain hostage for exorbitant charges/fees at a later date.
Note: If you do no sign this no option agreement you will not be able to register"YOUR ORIGINAL IDEA"
for a domain name at any ICANN accredited registry interface in the United States of America.
(In fact it seems obvious that in the past ICANN has been pandering, even patronizing to all domain registry's at the Registrants expense,
you might even say biting the hand that feeds it,you know  YOU!  the one who pays them the 25 cents it receives per domain registration/renewal.

(FORGET, that silly little forced 'so called mandatory' one sided agreement that states you must ...
sign away your ownership rights to your domain name to the Registry holder,(at your initial Domain Registry purchase/transfer sign up)
this is contrary to all existing laws pertaining to commerce such as , Fair-Trade Practice laws,Conflict of intrest,Deceptive Infringement,
Consumer Regulation,Copyright/Patent/ Plagiarism,etc that now is officialy judiciary recognized and will be truly unenforceable in a court of law,
IF CHALLENGED.

  Dear ICANN we hope this attempt to "sign away your rights clause" provision will be forbidden and the,
LOOPHOLE allowing "unethical five(5)day domain tasting" closed along with the exploitative practice of using registrant domain name property as "LINK_FARMS" stoped.
"Banning both in the [new ICANN by-laws?] from within a registry's "Terms of Agreement" Contract clause would be a breath of fresh air.
I understand this will be mandated under ICANNs New Revised "Internet [Ordinance Powers of Authority]
to be granted by the DOC? (Dept of Commerce) that ICANN has mentioned at the various International Public meetings recently,
and all this is expected be enacted SOON? mainly to prevent other wrong doings,and scandals as ICANN has said from recuring,
and not allow an ICANN accreditation to ever be LEASED OUT AGAIN to another unscrupulous rogue third party entity such as RegisterFly.com.

OVERVIEW:2  We have not yet' heard talk of court monetary compensation awards of "Lost Time,Labor,Production costs,future value,
loss of income,and loss of search engine position and product/service market share,
along with published/copyright/patent infringement of created "intellectual property work " pertaining to a REGISTERED DOMAIN NAME.
A court has yet to award monetary damages,for domain names that have been hijacked from a registry account,
(this would make cybersquaters and speculators think twice)[Internet Law] and legal precedent has not yet caught up with present real-world cyber times,
mainly because Internet laws are not at present everyday common lawsuits, meanwhile other older laws on the books "could in judiciousness,
be earnestly applied. The following examples hereby set forth:
Theft by Deception "Unjust Enrichment"and Criminal Fraud, to name just a few common old statute laws that soon shall see a
"New-Age Revision" reflecting Internet Copyright Infringement,
Trademark Infringement,Domain Name Theft, Fraud Charges, as overall court filed aggrieved tort claims,
Dramatically and Radically Increase

[VIEW] In some States there are new creative ways to utilize "small claims court,(to bring suit (sue)" for up to $25000 per case)
and for just a small administrative court fee, plus the cost of Secretary of State services utilization and sheriff Fees.

ICANN Federal Judge Grants:
"CONTEMPT OF COURT ORDER" AGAINST REGISTERFLY.com: [ U.S.MARSHALS CAN SEIZE DATA-BASE,RECORD BOOKS,EQUIPMENT ]

Court Doc Link:
http://www.icann.org/legal/icann-v-registerfly/icann-v-registerfly-revised-prp-order-03may07.pdf

TIP!  Organize your screen shots NOW! and prepare to prove you own/owned your domains,
"even with Proxy Protectfly" you will have the right to request and reclaim your domain names.

FOOTNOTE: THINGS ARE DIFFERENT NOW! RegisterFly,com has awakened the Sleeping GIANT, YOU THE CONSUMER!



________________________________________
cymoo - Contempt Order Registered | 2007-05-12 14:06:48
avatar (Statements by Kieren McCarthy and or ICANN)
Kieren McCarthy
General manager of public participation, ICANN

http://blog.icann.org/

ICANN has been granted a contempt order against RegisterFly for failing to follow the terms of the preliminary injunction.

Question for Icann's Kieren McCarthy:

Can you please provide us a scanned link of the judges signed contempt order?

Also, has an officer of the court been directed by the judge to enforce any type of immediate control or possession of the Registerfly data and or servers?
Kieren McCarthy Registered | 2007-05-13 09:03:59
Hi Cymoo,

I don't have a copy of the actual signed contempt order as yet. But I link to the proposed contempt order and as I understand it the judge did not remove any aspects of it, so this should be what was signed.

Until I have the actual order though do not take this as fact.

A PDF of it is here:
http://www.icann.org/legal/icann-v-registerfly/icann-v-registerfly-revised-prp-order-03may07.pdf

Kieren
greg02 - Renewals & Transfers Registered | 2007-05-12 15:38:38
Please note:
This is simply an account of my experience with renewals and transfers away from RegisterFly. It is only intended to show what I personally experienced in the hopes that it will help someone out there in the same situation. It is not intended as advice or guidance in any way.

Update 05/09 09:25 PST

Someone finally responded to one of my tickets and refunded the failed renewal fee to my RF account and told me to retry the renewal. I proceeded to attempted to renew, 6 times actually, and each time it failed giving reason "Failed: Unable to renew Billing failure". After each failure it just refunds the money back to the RF account. So, obviously they have disabled their billing processor in order to be able to deny renewals.

Update 05/09 09:30 PST
Just got a response back on the ticket. It appears to be an automated response they are appending to all open tickets, because all of my tickets were updated with this:

Quote:

Hello,

We are facing some technical issue with our renewal sytemOur admins are working on this issue.the system will be up within few days.Please try to register the domain after few days.

Thank you.

Authorization Code Support
Registerfly.com INC
ICANN Accredited Registrar


Update 05/12 11:15 PST
Renewals are still failing, but the error code seems to be consistent now: "Failed: Unable to renew Billing failure". This time the funds were deducted from my account and have not reappeared, and I have noticed some parts of the control panel are starting to lose functionality - for example orders placed since 05/10 are no longer showing up in generated reports.

On another note, out of 2/6 txfrs completed successfully yesterday, 5 days from initiation. Both were .org's, my .net's and .com's have not completed yet and still show pendingTransfer.
cymoo - Equitable Control Registered | 2007-05-12 15:00:24
avatar Another question if you can find the time Kieren?

You stated (it is just as easy to paint a scenario with the same facts that show the data is fine but that RegisterFly has been fiercely guarding it because it is (potentially) worth alot of money.

In my case my domain was stolen from my control that had many keywords with top rank in the major search engines and has recieved traffic to some major advertisers thru ad placement that is surely recieving revenue (US currency "taxable income") and without my consent (and in this case many other domain owners who have had there property stolen) are you saying that it is being fiercely guarded or protected by Registerfly?
Enough - What a joke.. Registered | 2007-05-13 12:49:43
So Kieren McCarthy is the PR person for ICANN? I contacted ICANN via the phone and was told my domain may have expired?? I had to deal with ICANN and Registerfly (via their whole compliance and 5 QA BS) back in Jan. for them to renew my domain and RF finally renewed. Now ICANN since this issue was in January there is nothing they can do!? My domain did not expire, someone changed my WHOIS information to some jerk in the UK. The Registrar is still RF with the same DNS settings, so my domains are still working but someone elses whois information. This happened on May 10th, I can't even change my contact info. using RF screwed up interface so something fishy is going on. Is Registerfly now selling off users premium domain names? What is ICANN good for? They do not care about the customers, as soon as RF quit paying everyone that's when ICANN tried to do something, it is too late now. How can an accredited Registrar with millions of domains be a RESELLER? Why didn't ICANN force ENOM to do something with these domains before this disaster happened? NOBODY can answer these questions, so please Kieren McCarthy what are the ICANN fees for if there isn't a damn thing ICANN or your ACCREDITED REGISTRAR can do for STOLEN domains?
admin - Fusion answered you, what are Super Administrator | 2007-05-13 13:41:09
This domain name you are complaining about with someone else's information attached to it could end up being a real blessing if you get to work on it.

I have emailed you about this and you have not responded and so did the person you have pointed out as listed on the whois of your domain name.

Since it's not listed under the protectfly, you can simply request a transfer and the user you pointed out would be willing to approve that transfer. This makes you a very lucky person and you have an opportunity to get your domain name back... that's more than what others are able to do.

I'd advise you check your emails and respond. Meanwhile request a transfer if you really want your domain name. My email to you asked specific information so that I could assist you in this transfer and you didn't respond. So, enough is enough.

Please also read fusion3000 email below as I believe he is the whois contact on your domain name. Handle it!
fusion3000 - re: What a joke.. Registered | 2007-05-13 13:32:32
Enough wrote:
So Kieren McCarthy is the PR person for ICANN? I contacted ICANN via the phone and was told my domain may have expired?? I had to deal with ICANN and Registerfly (via their whole compliance and 5 QA BS) back in Jan. for them to renew my domain and RF finally renewed. Now ICANN since this issue was in January there is nothing they can do!? My domain did not expire, someone changed my WHOIS information to some jerk in the UK. The Registrar is still RF with the same DNS settings, so my domains are still working but someone elses whois information. This happened on May 10th, I can't even change my contact info. using RF screwed up interface so something fishy is going on. Is Registerfly now selling off users premium domain names? What is ICANN good for? They do not care about the customers, as soon as RF quit paying everyone that's when ICANN tried to do something, it is too late now. How can an accredited Registrar with millions of domains be a RESELLER? Why didn't ICANN force ENOM to do something with these domains before this disaster happened? NOBODY can answer these questions, so please Kieren McCarthy what are the ICANN fees for if there isn't a damn thing ICANN or your ACCREDITED REGISTRAR can do for STOLEN domains?


Maybe you should try being a bit more polite and respectful of others and answer your emails then perhaps you will get the help that you need!
admin - Thank you fusion Super Administrator | 2007-05-13 13:43:13
Thank you for being willing to assist this user. Hopefully he looks in his emails.
fusion3000 - re: Fusion answered you, what Registered | 2007-05-13 13:48:56
admin wrote:
This domain name you are complaining about with someone else's information attached to it could end up being a real blessing if you get to work on it.

I have emailed you about this and you have not responded and so did the person you have pointed out as listed on the whois of your domain name.

Since it's not listed under the protectfly, you can simply request a transfer and the user you pointed out would be willing to approve that transfer. This makes you a very lucky person and you have an opportunity to get your domain name back... that's more than what others are able to do.

I'd advise you check your emails and respond. Meanwhile request a transfer if you really want your domain name. My email to you asked specific information so that I could assist you in this transfer and you didn't respond. So, enough is enough.

Please also read fusion3000 email below as I believe he is the whois contact on your domain name. Handle it!


Thankyou for that admin, it would appear my details have been added to a fair few domains beyond my control, as a matter of security I will only acknowledge transfer receipts if the domain owner contacts me prior to the attempt. I certainly do not appreciate being called a jerk either, I myself had some 30+ domains stuck in limbo with RegisterFly and found a way to get them all out, I had all sorts of issues with them but the one method worked very well. Believe me when I say it will take ICANN years to sort this mess out and thats if they do, it's more likely that thousands of domains will be snatched by others eventually. Those of you that do have my contact details on your WHOIS consider yourselfs damn lucky you have got an honest person on the other end to help you!.
SouthAfricaRed - Something is indeed happening Registered | 2007-05-13 17:08:50
I managed to transfer all my domains away from Registerfly. The .co.uk went to 123-Reg and the .coms, .net and .infos went to GoDaddy

Up untill last week all these transfered domains were listed on the Registerfly website with the old Whois info, DNS settings and Name servers intact.

I logged on today and found that whilst the list of my domains still appear on registerfly, all Whois info, DNS Settings and name Servers are now Blank. The domain names are also locked again, but obviously since they've been transferred away is insignificant.

It does suggest though that something is happening after months of Limbo

Interestingly a Support ticket I opened 3 months ago to transfer my .co.uk domain away (It was never answered anyway) has now vanished (? deleted) Only old settled support tickets from a year ago are listed
KristenC - Domain expiring in 6 days Registered | 2007-05-13 19:43:08
My domain expires in 6 days. I have been trying to transfer it out of registerfly, but they keep locking it. Now it has a status of "transferProhibited".

I contacted the support ticket system and they kept saying it was unlocked, but godaddy and WHOIS info says it is. Now they will not reply to me anymore.

I contacted Afilias and they said they cannot do anything at this point and are waiting on instuctions from ICANN. You'd think a registry COULD do something.

Keiren or admin, can you do anything to help? I'm sure you get asked this alot and I'm sorry.
KristenC - Registerfly replied Registered | 2007-05-14 11:51:52
I got a reply from registerfly...

"Hello,

The domain is with enom.Please contact enom for further help.

Thank you.

Authorization Code Support
Registerfly.com INC
ICANN Accredited Registrar"

I don't think that's true though. It does'nt show registerfly or enom when I do a whois search.
whizz - RF Database very corrupt and o Registered | 2007-05-14 11:36:13
We've moved all but 20 of our domain names successfully away from RF. The remaining 20 have various database problems: blank (unchangeable) contact info, RRP for authorization codes, etc. However, of the 140 or so that we moved, about 100 still show up in our list of domains on RF.

ICANN will have a mess sorting this out - they'll have to compare the RF database against the actual Registry databases and where they find a valid listing that differs from RF in terms of registrar, they'll have to query the contact info to check who really owns it. It'll be interesting to see who accepts liability for the integrity of the domain registry system (not the registrar system). I would have thought that was the guarantee ICANN provided to domain owners but I suspect ICANN has a different idea about that.

A recent development for us at RF is that one of the unmoved domain names appears to have been placed in a new strange state. The DNS entries still point to our DNS servers but the contact info now has ProtectFly garbage in it. However, the domain is not accessible - somehow its DNS entries can't be found any more.

Too bad, as it is the domain for a student film project!

A support ticket about this has been submitted, but so far no response from RF.
PPNSteve - pendingDelete Registered | 2007-05-14 12:28:42
how about some assistance for those of us who have tried to renew our names through RF,but were ripped off (they took our money but never renewed) and are now trying to transfer away from RF but getting rejected/denied due to pendingDelete status.

any way to provide a work-around for the 1000's+ who are in this very deep water in a slowly sinking boat?

I myself, have been trying to gain control of one of my primary domains since mid Feb and have hit nothing but road blocks.

I have the AUTH code, it's unlocked but yet it can't be transfered..

a little help and assistance (bypass normal rules?) from the various registries with ICANN's approval may be needed here *hint*
EVENTHOLDER - Artificial Redemption State Registered | 2007-05-14 13:25:15
I just got off the phone with enom and discovered that Icann says that the registrars are able to collect $59.00 processing fee for any name in Redemption.

BUT. I paid for my domain renewals before the redemption period, in fact, way before. So According to all forms of the LAWS of The STAtES and Money Transactions, my domian names were never in a period of Redemption just because RFLY did not carry thru on their paying or paper work with the Icann or whatever because they are legally able to register these names.Period. Icann supposedly says this is okay. Well, This is an artificial redemption period caused by Icann's non-action. Since RFLY has been allowed to prevent access to our accounts and also not respond to emails I would suggest that all involved in such as this go ahead and contact the Attorney General's offices of their States and request that the AG"S Offices get their two cents in on these court cases. ANything Artificial, anything fraudulently taking money for nothing should follow step by step laws. I also urge you to write the Judge in this CAse, and the case documents provide that this is the DIstrict Court of California( WHY???Ct court clerk couldn't say...exzcept that it might have to do with the DIVERSITY OF CITIZENSHIP....which could be one reason....If he is a Citizen of anothe r country then could this be why he has not been sited for criminal charges...maybe??(I would like to know why CAlifornia if anyone knows). The Court INformation is at the top of the papers avaialble for your view on this website.

The Judge is going to be the one to determine what steps should be taken. However if the Attorney Generals office is also involved then all the information they have will weigh heavily on the decision.

We shouldn't have to pay a penny to get our domain names back, properly paid for etc.The Attorney General and the BAnks should remedy this as well as the JUdge who could prevent anyone from having to pay these outlandish fees in addition to what they have already paid.
If you have done your research and found that names were sold out from underneath your Registration as dates indicate that has happened to me then you should also inform the AG's office and the FTC for each case of Fraud...requesting your money back (ftc) or your domain be returned to you.

According to the LAws Icann has had the responsibility to protect the consumer. If Icann thinks that PAying $59.00 additonal to fees paid for each Domain name is protection then something is wrong.

Protest against this ARTIFICIAL REDEMPTION FEE Now!
xilorev - Invalid Auth Code and invalid Registered | 2007-05-14 18:25:27
Hello!!..

After I got a message that someone got their Auth Code from the Support Ticket, I gave it a try!.. and yes.. I received and Auth Code within 2 days.

--- What happened next?

I tried to do another transfer to the new registrar....

After a few more days.. it reports invalid Auth Code... so I went back to Support Ticket...and told RF that my Auth Code is invalid.. in the textbox, I also quoted the text from the new registrar about invalid EEP Auth Code...

And who know what happened?... I got several attempt to logon to my account from this IP address.

Quote:

There was a failed login attempt from 58.147.77.135 into the account xxxxxxxxxx. This is just a notice and there is probably no cause for alarm. We will automatically block all IP addresses that have more than 10 failed log in attempts. If you are concerned, you may want to change the password to your account and/or contact support@xxxxxxxx.com.


And also this....

Quote:

Someone has requested a password change for an account or domain name with this email address listed as the default registrant contact (account owner). ................blah...


I don't say that RF was doing this.. but it is quite coincident....

Well.. I just went back to Support Ticket and reopen it again... anyway...

Anyone.. has the same expereince???
world peace - Support Tickets Registered | 2007-05-14 20:13:23
Recently, all of my old support tickets were answered; even the ones that had repeated questions. It took about 1 month or so for them to answer all the support tickets (they were all answered within a couple days, it seems). This might give an idea as to how backed up their support ticket system is.

Now, the only ticket I have open is one to refund the credit that's in my account.
fusion3000 Registered | 2007-05-15 06:18:32
Just waiting for my last domain to transfer out, should be within the next 48 hrs then I will initiate a dispute with all RF charges for the past 12 months, totalling about $700 !
KristenC - 1 Domain finally transferred.. Registered | 2007-05-15 20:28:35
One of my domains seems to have successfully transferred today.

That is good news, however it was not my important domain.

The one I NEED transferred will expire in 4 days.

I have contacted registerfly support, icann, enom and afilias about it. The thing is, noone seems to know who the registrar is. In a whois search, there is no registrar...it only shows the registry (afilias). So, it cannot be unlocked.

Enom is trying to help me.
Daniel88 - Lies Lies Lies Registered | 2007-05-16 06:23:21
My domains are unlocked in my control panel, but when doing a whois they are locked, I have had about 10 replies, they are unlocked, check in 24 hours, please try again etc... nothing happening and I cannot move out!!!

what now?
curious observer Registered | 2007-05-16 11:00:16
I've heard from several people lately that they are getting emails from RegFly telling them that they are in the process of moving domains away from them, and that customers should pursue the domain names elsewhere. I'm assuming they mean backordering. Can anyone confirm this? Also, this appears to be happening with customers whose domain names are expired or in redemption.

I suppose this is RegFly's way of wiping their hands of responsibility for those domain names.
flyswatter Registered | 2007-05-16 13:31:53
KristenC - Go to the Afflias webisite. Their whois should give you the registrar information. It will give you the handle, but next to it should be the actual registrar. If you want to send me the name I could look it up for you.
xilorev - Auth Code in RF Web site but s Registered | 2007-05-16 15:22:01
I am here again.. just to update..

My RF support ticket was answered again.. and they confirmed that my auth codes were right. I tried to tell the new Registrar to initiate transfer again.. but they still said they were invalid... what should I do..

And one more thing.. my control panel in RF now shows my Auth code...(the one that I got from support ticket)..

what should I do..???
KristenC - Got both my domains... Registered | 2007-05-16 23:08:24
Just wanted to update on my domain names...

Both of my domain names seem to have successfully transferred now. They were both locked, so not sure how it happened. I contacted everyone I could about this and my efforts seem to have payed off.

I wish everyone else luck on this situation. Just wanted to also say that registerfly did answer all of my support tickets, so keep trying. Might take a few days, though.
curious observer Registered | 2007-05-17 13:03:24
http://blog.icann.org/?p=128

A deal has been reached by which all of RegisterFly’s domains - including those registered under the ProtectFly proxy system - will be made accessible to their respective registrants shortly.

Full details will follow later today, contingent on the system being in place to deal with what is expected to be a very high volume of enquiries from RegisterFly customers.

The details will be posted on ICANN’s main website and this blog
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