Registerfly - Domain name pirate ICANN Enom GoDaddy

Yet another 30 days ICANN update March 31

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Saturday, 31 March 2007

This is an update on the termination of RegistrFly as an ICANN accredited registrar.

As was previously advised ICANN sent a notice of termination to RegisterFly effective 31 March 2007.

Under the agreement RegisterFly can initiate arbitration challenging the termination.

RegisterFly has decided to do that and has notified ICANN.

That means the termination has to be stayed by at least an additional thirty days.

Consequently there will be no bulk transfer to another Accredited registrar until further notice.

This clearly does not help registrants. It is another example of RegisterFly putting its own interests ahead of its customers.

ICANN is committed to pursuing RegisterFly under the terms of the Agreement.

ICANN has filed suit in Federal Court in the Central District of California to require RegisterFly to turn over all registrant data and to require them to provide updates every 48 hours and open up their books for audit. This will assist in making sure the data is accurate when a bulk transfer does occur or if the data is otherwise not available from the operators of RegisterFly. ICANN

RegisterFly is still required to assist registrants who want to transfer to another Registrar.

ICANN will provide more updates as information becomes available.

Comments

Registered | 2007-03-31 13:34:15

Surely Kevin has broken some real laws he can be prosecuted for by law enforcement. Enough of the ICANN wet noodle love pats. Time for the orange jumper suit for Kevin

KimVette

Super Administrator | 2007-04-01 02:34:09

I have $675 in my account (I was supposedly credited for overcharges and failed renewals) and tried burning up my funds by registering new domains yesterday. The registrations, every single one, all failed due to billing errors.

WTF?

ajmurphy1

Registered | 2007-04-03 18:43:50

I think you can just write off your $675. The same thing happened to me too. My money is just setting there, useless and un-accessible by me. I tried to renew domains, tried to register new ones - nothing will work. There IS NO WAY to make use of any funds that are currently in your so-called account – or, if there actually is someone out there who is able to use funds in your account and you just happen to be able to prove me wrong, then consider yourself very lucky.. RegisterFly refuses to refund money, saying they "do not give refunds". They don't even refund money that they took without giving anything back in return. They charged me, even when they failed to give the services I paid for and they won't let me use the money for anything else, and now they don't even reply to customer support tickets. In fact, with support tickets, they don't even bother to close them - they just simply delete them now and they go away completely. Another thing that they did with me was to change the amount in my account. Without any activity at all in my account, one day I'd log in and the balance was a certain amount; then I could log back in a few days later and it would have changed. If I looked at the reports, there were no reports, no records of any activity, nothing. The entire RegisterFly system has just gone south for the winter. Yet, amazingly, their website is still up there and they are still willingly taking on new customers. Even with ICANN after them, a class action law suit, and all that is going on, and they still have their doors open for "business as usual". There is not one single word on their entire website that refers to any of what is going on with them. I am just amazed at this. One comment about this class action suit too: I signed up onto the plaintiffs list, but honestly, even if there is a settlement in the end, it will likely be way off, several years down the road and how much will any ONE of us actually see in any settlement reimbursement? The attorneys will be the ones to get the money. People like you and I - we'll maybe end up getting a $5 check in the mail, eventually, if we’re lucky, and that'll be all she wrote. Where I live, here in Hawaii, that’s not even enough to buy a gallon of milk anymore! Hardly a "fair" and just compensation for the money we have lost and had stolen from us - hardly "fair" and just compensation for those of us who were literally put out of business and lost our livelihoods because of RegisterFly's actions. We will never see any realistic compensation for all of our suffering and damages - not really. It will likely change the industry but those of us who are the real ones paying the price for all of this - we're just left out in the cold. THAT IS THE REALITY HERE and it SUCKS!

traveltext - Unbelievable

Registered | 2007-04-01 05:40:38

So now my domain name will expire. My site has been offline for a month due to denial of access to my nameservers, so this is the final nail in the coffin for my site.

But how can ICANN continue with the charade of credability with domain name holders when one of it's accredited agencies continues to wreck people's livlihoods?

clever_username_here - re: Unbelievable

Registered | 2007-04-01 08:42:15

traveltext wrote:

So now my domain name will expire. My site has been offline for a month due to denial of access to my nameservers, so this is the final nail in the coffin for my site.

But how can ICANN continue with the charade of credability with domain name holders when one of it's accredited agencies continues to wreck people's livlihoods?

Don't be so quick to give up. Follow the procedures in the forums. You can get your domains out! Don't deal with the support ticket system. See the forums for some direct contacts.

nmutchler

Registered | 2007-04-01 19:16:57

actually - I had 2 support tickets and got all my domains unlocked - the info changed to correct, and auth codes - this happened Friday AND Saturday (mar 30 - 31). So DO try the support ticket system. Be polite even though I know how you feel. I still have TWO domains left - waiting for the final confirmation of transfer - So I got my 302 out - 23 the easy way to enom - It was the final 26 that were the worst.

ajmurphy1

Registered | 2007-04-03 19:00:16

Yeah right. Sure, that's all you have to do and everything will be all hunkey dorrey! NOT! I followed all the instructions and suggestions here in the "forums". So far, ICANN wrote back and told me they were "forwarding my email to eNome and that I should hear back from them soon.” There was no reply back from eNome. I wrote to eNome after that, but still no reply back. I wrote to ICANN again and never got a reply back from them the second time. I paid to transfer a domain from Fly to Go Daddy but the transfer code, said GoDaddy, was invalid. GoDaddy said there was no help they could provide and that I needed to contact RegisterFly to get the correct transfer code. So it appears that I have even lost the money that I gave to GoDaddy for the transfer! If this isn't nothing but a marry-go-around ride then I don't know what is. What works for one person is NOT necessarily working for everyone. It is not such an easy and simple thing to fix and get through all of these problems - it just isn't!! At this point, I’ve given up and conceded that this one domain is lost. I have conceded that the money in my account is gone. I was lucky to get most of my domains away from Fly, but I started the process of moving them a LONG time ago. It took over a year to get them out, one daunting task at a time. All of the problems that RegisterFly caused for me and my business took me down the tube. So far, I haven’t seen even one single little tinny semblance of help from ANYONE else out there. No one has helped me out with my RegisterFly problems, in spite of all of my phone calls, emails, postings, Etc. It’s funny how people can get all hyped out and happy when they get their own problems all resolved and then they just automatically jump to the conclusion that it’s an easy thing for everyone else to do the same. If you got out – if you got your problems all resolved, then just be happy that you were successful and count yourself very, very, very lucky because not all of us are having the same jolly experiences!

nmutchler - wasnt hunky dory

Registered | 2007-04-03 23:04:16

My ordeal was not easy at all - i have probably 100 emails, support tickets, letters to ICANN (MZ) - faxes to registerfly - I stayed on it day after day after day. I had really almost given up, and decided to do one more support ticket, and it was the breakthrough for me. I wasn't just picking flowers in the garden and stumbled on a pot of gold. I lost 2 domains due to non renewals that were paid - I was overcharged 3800 on my Am Ex - I had to sell a domain to come up with the money to transfer my domains all at once (just before the big meltdown) - and still had the locked out, no auth code, domain not found blues. Until last Friday, when some kind soul took mercy on me and fixed my problems - granted it took 2 support tickets - but it did get done.
Believe me - I feel your pain. I just hoped that maybe what worked for me - would work for someone else, so I shared.
never ever give up

ajmurphy1

Registered | 2007-04-03 19:00:36

Yeah right. Sure, that's all you have to do and everything will be all hunkey dorrey! NOT! I followed all the instructions and suggestions here in the "forums". So far, ICANN wrote back and told me they were "forwarding my email to eNome and that I should hear back from them soon.” There was no reply back from eNome. I wrote to eNome after that, but still no reply back. I wrote to ICANN again and never got a reply back from them the second time. I paid to transfer a domain from Fly to Go Daddy but the transfer code, said GoDaddy, was invalid. GoDaddy said there was no help they could provide and that I needed to contact RegisterFly to get the correct transfer code. So it appears that I have even lost the money that I gave to GoDaddy for the transfer! If this isn't nothing but a marry-go-around ride then I don't know what is. What works for one person is NOT necessarily working for everyone. It is not such an easy and simple thing to fix and get through all of these problems - it just isn't!! At this point, I’ve given up and conceded that this one domain is lost. I have conceded that the money in my account is gone. I was lucky to get most of my domains away from Fly, but I started the process of moving them a LONG time ago. It took over a year to get them out, one daunting task at a time. All of the problems that RegisterFly caused for me and my business took me down the tube. So far, I haven’t seen even one single little tinny semblance of help from ANYONE else out there. No one has helped me out with my RegisterFly problems, in spite of all of my phone calls, emails, postings, Etc. It’s funny how people can get all hyped out and happy when they get their own problems all resolved and then they just automatically jump to the conclusion that it’s an easy thing for everyone else to do the same. If you got out – if you got your problems all resolved, then just be happy that you were successful and count yourself very, very, very lucky because not all of us are having the same jolly experiences!

cyberws

Registered | 2007-04-01 16:25:09

Well its rather simple. ICANN, by nature of its original contract, is designed to protect Registrars and not Registrants. As admin has pointed out many of the 850 Registrars are owned by the same companies.

I, myself, have found a domain squatting company that owns three (3) ICANN Accredited Registrars and they buy, release, transfer among the three of them. ICANN also endorses domain squatting taking away domains names for more productive sites.

How? Well their stupid return policy where a Registrar can buy, then release, get money back, then buy again. Going back to the above mentioning of domain squatters the Registrars I found had "registered" millions of domains but only kept a few hundred dollars and this was just in one year. Yeah that's legit! That company isn't even trying to hide from ICANN. Afterall why? ICANN doesn't care.

So for this issue of RFly stealing domain names and then ICANN running an "investigation" was smoke and mirrors. RFly denied access and ICANN goes okay no problem enough said. Lalala... Moving along. What BS.

Mr. Larry Seltzer from eWeek, a major IT news company, has for years repeatly mentioned ICANN's failures. He even mentioned years ago to ICANN directly that a RFly issue would happen. They just laughed at him now. Yeah well ICANN who is laughing now!

It's time for ICANN to be replaced. Enjoy the lawsuits ICANN, the world is now begining to lock their sights on your downfall.

A few eWeek stories:

http://www.eweek.com/article2/0,1759,2107550,00.asp

http://www.eweek.com/article2/0,1759,2105238,00.asp

clever_username_here

Registered | 2007-04-02 07:05:47

Notice ICANN said "at least an additional thirty days."

So not just another 30 days, but possible many more.

Way to go ICANN! You guys rock!

Just think, many people were waiting until the 31st to get their domains out because ICANNT said they would do a bulk transfer.

jv703 - Registerfly finally changed RR

Registered | 2007-04-02 10:12:45

I have finally received the correct auth code. Support changed it from RRP to the correct one. All I did was create a new support ticket on 3/31/07, which they responded to today 4/2/07.

WillShakesbeer

Registered | 2007-04-03 06:43:25

Likewise, I started freaking out after stumbling upon this site. Like they always have since 2001 when I bought my first domain, registerfly promptly answered my question and supplied me an auth code. I think the motto on this site is 'it's never my fault'. I always wondered where the coffee-spilled-so-sue-McDonalds types hung out. If anyone else is concerned don't worry. I doubt RF is trying to steal your domains away. I have over 30 registered with them since 2001 and recently registered a few domains last Jan and Feb, completely oblivious to the companies 'problems'. Guess what? All my domains were registered as usual with no problems despite all the 'sky is falling' doomsday speak. My guess is ex partner of RF engages in the same type of baseless slander that goes on here.

admin - It's our imagination

Super Administrator | 2007-04-03 12:25:17

You just keep doing business with them then. There has been prolems with Registerfly going back almost 2 years. If you haven't encountered any of these problems then kudos to you. I think you ought to keep buying domains from them actually and proceed with your personal domain renewals... What can it hurt... this is all just a figment of our imagination.

adawson - re: Unbelievable

Registered | 2007-04-02 14:44:49

traveltext wrote:

So now my domain name will expire. My site has been offline for a month due to denial of access to my nameservers, so this is the final nail in the coffin for my site.

But how can ICANN continue with the charade of credability with domain name holders when one of it's accredited agencies continues to wreck people's livlihoods?

I got most of my domains out get me on skype (chat)and I will try and help you step by step if necessary aegdawson is my id.

Rgds,

Tony

acousticdryad - Come on people

Registered | 2007-04-02 15:20:30

I just got my final domain out last week.

It -is- possible to get your domains out still, but people seem to want to have them handed to them on a silver platter. If all you do is sit and complain about your domains with no action, yes, your domains will expire, and you will lose them.

WillShakesbeer

Registered | 2007-04-03 06:45:21

ajmurphy1

Registered | 2007-04-03 19:19:49

I think you have had one too many “beers”, WillShakesbeer. Do you truly believe that all of the thousands of people out here who have been having problems with RegisterFly are all just a bunch of liars? That’s exactly what you are implying here. After all of my own personal experiences with RegisterFly, and after reading all of the same exact issues that other people are having and have had in the past, this makes me wonder if YOU are not the one dishing out the pure BS. You are really quick here to jump to the conclusion that just because all has been well with you then it must also be just fine with everyone else too.

ajmurphy1

Registered | 2007-04-03 19:21:51

And by the way, speaking for myself, I am FAR from being a computer illiterate. You are really steping out on a plank by accusing other people of things when you don't even know them, or anything about them.

freddieb - re:

Registered | 2007-04-02 22:54:28

clever_username_here wrote:

Just think, many people were waiting until the 31st to get their domains out because ICANNT said they would do a bulk transfer.

Did people really think it was going to happen? They must be as naive as ICANN to think that:
a) RF has an up-to-date and accurate database
and:
b) if they did, that they would just hand it over to ICANN.

It won't happen, trust me, this thing will go on, probabably for years.

People will lose fortunes and make fortunes out of this, it's immoral and it's criminal.

mikefast - re: Come on people

Registered | 2007-04-03 00:13:46

acousticdryad wrote:

I just got my final domain out last week.

It -is- possible to get your domains out still, but people seem to want to have them handed to them on a silver platter. If all you do is sit and complain about your domains with no action, yes, your domains will expire, and you will lose them.

I never asked for mine on a silver platter. don't know why you'd say such a thing. I have contacted Oscar and Julia and ICANN at several different addresses posted hedre, I've called and held for hours and I've enterred trouble ticket, I've offered $100.00 reward for anyone else who could help and I've read every post I could find every day for the past 30 +++ days and still I got 10 domains at R-Fly that I can do NOTHING with so I'm sure not asking for anything on a silver platter. Vague posts like this that say it's possible to get name out then give absolutely no specifics are a huge waste of everyone's time. If you know some "secret" info on how to get domains out that don;t relate to contacting OSCAR or Julia or ICANN then why don't you just post it?

nmutchler

Registered | 2007-04-03 06:11:11

submit a respectful support ticket - even if you've submitted them before - make a list -
domainname problem
domainname problem

This is what worked for me last Friday. Ticket was answered in less than 24 hours. Granted it took 2 tickets to resolve all problems, but they did get resolved.

Kathie

Registered | 2007-04-03 00:15:27

It's easy to say "If all you do is sit and complain ..." but the fact is that I've spent hours on this issue, mostly asking that the domain be unlocked.

When I click on "Locked," a screen with a check box should appear. It doesn't.

If you know of _anything_ that I might be able to do, please feel free to make a suggestion.

helium_teapot

Registered | 2007-04-03 01:20:00

Kathie,
create another user account w rf and push the domain to that, then you should get the unlock page. Worked for me anyway.

Kathie - Another Account/pushing, etc.

Registered | 2007-04-03 12:14:47

I pushed 2 domains to my personal account. This is the second time for "pushing" ... nada

Now, RF isn't letting me "push" ...

I DID manage to get one of my personal domains out ... one that I was ready to sacrifice, but what the hey ...

Anyway, domain unlocked, authorization codes, fine, transfer appeared to have succeeded. Status: "Pending Current Registrar Approval"

I've added support tickets that have been closed. Of the three previously created, 2 are marked closed tomorrow [4/4] and one's marked closed a week from today [4/10]

I DID manage to renew a domain yesterday, but I had to pay RF to do it. It seems to have gone through [per Internic] and other account info was successfully changed so that I could get transfer codes, etc.

These people [RF] think they're going to remain a viable business?

Kathie - re:

Registered | 2007-04-03 12:18:56

BTW, I doubt those stories have much validity to them. Once I decided to let a domain expire. I had second thoughts about a month and half later and I was STILL able to RENEW it for 7.99 renew rate...nearly 2 MONTHS LATER. I'm starting to think 90% of the stories here are pure BS from those who just love to complain. Or does RF just love me personally? Wow...

[/quote]

There was a point where our renewals didn't process [for a period of 12 days]. One expired 4-1 and I was able to successfully renew @ RF yesterday [4/2]. Frankly, I thought I would lose the money, but I had to try. I'm glad it worked.

I think the problems are ones of timing, too.

investx

Registered | 2007-04-03 04:06:06

Of the 48 domains I have with RegisterFly (RF) - 32 of them don't have EPP Transfer Codes / Auth Codes.

They won't respond to support tickets and keep deleting them from their system.

Trying to call them doesn't work. The last time I tried that (international long distance) I was on hold for an hour waiting to get up the queue to position 1. Finally got there and got a message saying they were too busy to take my call so I should leave a message on their voicemail. Only then to hear that their voicemail was full.

Quite an expensive and fruitless telephone call.

They have made unauthorised charges on my credit card.

They haven't refunded my payments for the renewals and transfers which I paid for but they failed to do them.

They won't released the balance on my account

They won't unlock any sites.

They won't give the Auth Codes

ICANN say they have asked RF to deal with it as well as eNom as apparently the domains are linked to eNom. However eNom have stated on their website that there's nothing eNom can do with RF issues / transfers.

I've already lost 6 domains because of RF due to their failure to renew and now they have expired. ENom want to charge me $160 to recover each domain, which should have cost less than ten bucks to renew.

I've got both pure online businesses as well as web portals for real-world offline companies...... This whole thing makes me look a complete idiot to my customers.

I've lost countless customers.

I've lost a packet in cancelled payments and subscriptions.

I've received numerous complaints.

Two of the sites which have now expired because RF failed (and repeatedly lied to me) were real-world businesses..... One of which was a client with their $100 million real estate development business. They have cancelled their contract with me.

The other is a real-world business which relies on email contact between clients and the company specialist consutants throughout the world. They are now receiving complaints daily and losing business.

RF have also been losing / deleting transaction data from their site, making it virtually impossible to get an accurate picture of just what's going on and how many failed transactions and payments have been made to them.

I guess my position is just like many others out there. I sympathise witht them all.

But what can be done?

I have no way of getting the Auth Codes from RF.

I can't recover the expired domains unless I pay through the nose, when I shouldn't have to.

Enom say they can't help, even though ICANN say they are involved.

ICANN are like a tiger with no teeth or claws.

I'm sure that long-term steps will be taken to ensure this type of thing doesn't happen again. But that doesn't help the poor suckers like you and me ...... Here and now.

freddieb - re:

Registered | 2007-04-03 04:14:04

investx wrote:

Two of the sites which have now expired because RF failed (and repeatedly lied to me) were real-world businesses..... One of which was a client with their $100 million real estate development business. They have cancelled their contract with me.

The other is a real-world business which relies on email contact between clients and the company specialist consutants throughout the world. They are now receiving complaints daily and losing business.

RF have also been losing / deleting transaction data from their site, making it virtually impossible to get an accurate picture of just what's going on and how many failed transactions and payments have been made to them.

I guess my position is just like many others out there. I sympathise witht them all.

But what can be done?

I have no way of getting the Auth Codes from RF.

I can't recover the expired domains unless I pay through the nose, when I shouldn't have to.

Enom say they can't help, even though ICANN say they are involved.

ICANN are like a tiger with no teeth or claws.

I'm sure that long-term steps will be taken to ensure this type of thing doesn't happen again. But that doesn't help the poor suckers like you and me ...... Here and now.

This is like a horror story that's never ending.

People losing their businesses and their livlihood, it should never have happened. I'm just worried that it's going to go on for a lot longer than anyone can imagine.

I was one of the lucky ones, getting my domains out without a loss. I didn't have Protectfly on and I didn't have any domains locked. I had 4 without auth codes, which RF gave to me eventually. It's a great shame that there wre so many unlucky RF customers.

bigfoot - re:

Registered | 2007-04-03 07:44:46

helium_teapot wrote:

Kathie,
create another user account w rf and push the domain to that, then you should get the unlock page. Worked for me anyway.

Sometimes you need to push to a third account. My domains have been on the merry-go-round between three RF accounts and I've almost got all 155 out - but it takes a lot of time and effort to spin this merry-go-round.

And all I wanted to do was register domain names - not transfer them etc. RF couldn't and didn't renew - that's not slander, it's a fact.

RF took my money without authorisation, that's not slander or libel, it's a fact!

whizz - ICANN and the law?

Registered | 2007-04-03 11:07:52

Well, arbitration rarely completes quickly. As someone said, ICANN is really a paper tiger. RF has completely run against every possible expectation of a registrar and yet still they can take people's money and claim to be a registrar.

One interesting question is: when they do lose their standing with ICANN, what will a whois record show for "registrar"? I wonder if the geniuses at ICANN ever thought of that simple question and how to resolve it.

Why? Because the answer to that question indicates how you solve the problem of defrocking a registrar ... and also the information some of us (for whom faxes, support tickets, phone calls, the alternate account merry go round, etc. have all failed to get domain names into a transferable state) will use to reclaim control over our domain names.

In the meantime, check out:

http://news.com.com/2061-10796_3-6172758.html?tag=nefd.top

It appears that ICANN is taking steps to become immune from US law. Now I wonder why they are doing that at this point in time ... hmmmm.

Get that class action filed and active quickly - and get an injunction locking them down, please!

clever_username_here - re:

Registered | 2007-04-03 13:20:37

Looks like we picked up some astro-turfing liars.

clever_username_here - re: re:

Registered | 2007-04-03 13:22:48

BTW, the fact the registryfly failed to renew names and failed to provide EPP auth codes is provably documented at ICANN and other places.

Flybert

Registered | 2007-04-03 13:40:21

quickly ..

I had about 50 names, most very good generic types like WindowsPCgames.com

Worst that happenned to me was 2 names, webdesign clients, were expired for 3-4 days and offline, and of course the hours and fustration dealing with RF last January-Febuary

I decided then, if my next renewal didn't go thru in first try , transfer to Godaddy .. which I did on a couple of names in mid-Febuary that were expiring in March ...

... then I got the eNom letter , 9 names went over there for free .. then I had a group of about 8 important names expiring about now, and transfered them to Godaddy a month ago

I'd like to suggest that starting the process at GoDaddy or other reputable ICAAN registrar could, in of itself, help *fix* a problem of AuthCodes or locking ... I suspect GoDaddy is reporting to ICAAN when RF transfers aren't going through because of lack of AuthCode or locked status .. I suspect when RF gets the transfer request, they are pretty quick at *openning* up your account back to your control ...

... once the requests for GoDaddy were made, the few domains that were still locked, unlocked immediately ... I've had all my AuthCodes since mid-Febuary

Remember, only hope Kevin has to come out with anything, is to have absolute minimum problems and complaints about domains not being transfered

Transfered the last 32 March 28 > March 31 .. had to (re)unlock about 10, but everything went fairly smooth, got the transfer away emails from RF within 2 days, usually 1 day, and floowed the link to approve immediately, and within 30 minutes the domain was over at GoDaddy

Now I was smart, no ProtectFly, no other services with RF, and never had more money in my account than I needed for immediate business, haven't used thier nameservers since 2002

I think we'll find that during the worst of the period some lost names, RF (John/Glenn?) were offering early renewal specials, 7 days prior to expiration, and where those names were with eNom, they needed to be renewed at least 2 weeks prior for Registerfly to become the ICAAN registrar and/or, it looks like RF owed eNom money .. further gumming up things .. IOW, I think eNom was holding up transfer of names to RF because RF owed them money

I left one domain at RF, mispelt the stupid thing .. and I have $11.43 in my account, so I'm still going to follow this story

ya know, this stuff about RF having 900,000+ names is bogus, that number includes all the stuff that has been transferred .. I moved about 50 , all still show in my RF account

Even if RF still has 300,000 of those names as registar, that's alot of future renewal business asset, and ICAAN might not be able to just strip RF,inc of that asset legally

Also, the number is likely higher, RF claims 2,000,000 names with 900,000 customers, so most RF customers have only 1 or 2 names registered and probably have no clue about any problems because they registered for multiple years or thier renewal was done at the 60 or 30 day notice, or they don't expire till later in the year ..

clever_username_here

Registered | 2007-04-03 15:52:43

RF will have to stay accredited or lose those domains. Even if they become a reseller again -- it will not entitle them to their old domains.

freddieb - RF Distress

Registered | 2007-04-03 17:24:32

One of the most distressing things is that RF are still taking money from people for registrations, but of course, can't supply the goods. People are coming into the chat room on this site telling us this all the time. I managed to do a registration from my account balance, but of course I didn't really get the name, RF told me I did and reduced the balance in my account, but the name is still available from any other registrar.

They are also still showing themselves as ICANN accredited, they only removed the logo, as ICANN requested, not the following:

http://registerfly.com/info/about.php

So much for the power of ICANN

Buggered - Useless reply From RF

Registered | 2007-04-03 21:21:56

OK, here is a good one. My last domain was hijacked. It is not showing in my account and the whois shows RF as admin contact.

So, I emailed ICANN (several emails addresses I have for them) and CC: RF (several more email addresses I have for them) and FAXed and support ticketed explaining my issue.

Of course, RF doesn't reply. ICANN says wait another 5 days. Weeks later...

So, finally I get a reply from RF with just an auth code. Now how useless is that. The domain is locked, not in my account and has some RF email under the admin contact. If I initiate an xfer, RF will get all correspondence xfer emails and will most likely reject the xfer.

Hey, but they replied as ICANN requested!

I think I will give it a try hoping to prove myself wrong! After all, I am computer illiterate and like to complain

If it goes through, I'll report back to help others in my boat!

Grafix

Registered | 2007-04-03 21:44:03

Someone is obviously obtusely oblivious to what's really going on:

http://www.pcworld.com/article/id,130097/article.html

http://www.vnunet.com/vnunet/news/2185865/icann-pulls-registerfly-licence

http://news.netcraft.com/archives/2007/03/06/registerfly_site_goes_offline.html

http://www.bizreport.com/2007/03/ icann_pulls_the_plug_on_registerfly_issues_letter_ ordering_t.html

freddieb - re: Useless reply From RF

Registered | 2007-04-04 03:57:05

Buggered wrote:

OK, here is a good one. My last domain was hijacked. It is not showing in my account and the whois shows RF as admin contact.

So, I emailed ICANN (several emails addresses I have for them) and CC: RF (several more email addresses I have for them) and FAXed and support ticketed explaining my issue.

Of course, RF doesn't reply. ICANN says wait another 5 days. Weeks later...

So, finally I get a reply from RF with just an auth code. Now how useless is that. The domain is locked, not in my account and has some RF email under the admin contact. If I initiate an xfer, RF will get all correspondence xfer emails and will most likely reject the xfer.

Hey, but they replied as ICANN requested!

I think I will give it a try hoping to prove myself wrong! After all, I am computer illiterate and like to complain

If it goes through, I'll report back to help others in my boat!

Try a "push" into another account that you can set up.

You may have to set up several accounts for it to work, but "push" your domain into another account and you should be able to get your contact info changed o.k. This has worked for me and for many others.

You've got the auth code, which is the hardest thing. Go for it!

Buggered - No Love

Registered | 2007-04-05 12:52:35

Thanks for the suggestions! However, the name in question doesn't show in my account so I can not push it to a new account.

I do have auth code, but it is locked and admin email is RF. Can't unlock or change admin info because I don't gave access to name through my account.

jeff - ICANT Wet Noodle lol

Registered | 2007-04-04 07:28:15

ICANN being a wet noodle. That's a great description! They have no power over their own accreditation policies. To this date 04-04-07 registerfly's reseller page http://registerfly.com/reseller/ still states that they are one of Icants top registrars. Amazing!!! I guess our ICANT fee's go to those nice world wide "meetings". I wonder if we can get a copy of ICANT's balance sheet since they are a non-profit org? That should be some interesting reading on where all those billions are going. Good luck all with the transfer of your domains. Hopefully it will work out for everyone.

Danial

Registered | 2007-04-04 20:27:51

Meanwhile... RF is still taking money for new domain registrations... and is not registering them!

TOPEND655

Registered | 2007-04-07 03:41:09

The best was back in Feb/March when I was calling RF support telling me my wait time was 12 min, 10 min, 8, 4, 2, .. then start an upward cound 4, 6, 8, 12, 14 .. thats when I first knew something was screwy.

If you have transfer problems, Id first start the initiation from GoDaddy.. it seems ones listed as locked, ect .. still transfered ok.. I think a lot of the issues are user end on RF site, not ness. internal problems. So give it a go, and check GoDaddys status. If they say domains locked .. try unlocking at RF and reinitiate.. you just might get lucky. If for some reason you end up to still fail, I think GoDaddy will refund you for the failed transfers.

findoo - re:

Registered | 2007-04-12 03:32:58

ajmurphy1 wrote:

I think you can just write off your $675.

Don't hurry to write off. I had much times less, but (big surprise!) could use. How? Some domains have expired during these months, and i could pay for such domains renewal. $ were deducted from account, and biggest surprise - additional year were added to domain!

(this happened in late March or early April, not sure)

findoo - re: Registerfly finally change

Registered | 2007-04-12 03:36:21

jv703 wrote:

I have finally received the correct auth code. Support changed it from RRP to the correct one. All I did was create a new support ticket on 3/31/07, which they responded to today 4/2/07.

Thanks for the post! I'll try too..

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