Ok folks, I just got off the Phone with Enom (28 minute wait).  I've been given specific instructions on how to get names out of Registerfly that still list the whois as Enom.  You must do all of the following and I will update this if anything changes.  Please Read More for the instructions.  I've also forwarded an email to Enom to make sure of any changes or corrections that have to be made to this.  Please make sure you read-on in the bottom right of this article to find out more.

Registerfly - Get your names out! UPDATED!

All related correspondence is highlighted in yellow. 

Enom can help.  There is one important condition that has to be in place before Enom can help.  This is that the whois information must list Enom as the Registrar of record.  I use Whois.sc.

Here is an image the shows where this is located:

ICANN Registrar

Is the key.  Doesn't matter that Registerfly is listed as the contact and the nameservers mean very little.  The important thing is your domain names ICANN Registrar.

Once you've established that your registrar is Enom, the proceed with the following steps.  Please do not call Enom because they are swamped with angry Registerfly phone calls.  Please just follow these steps so everything goes smoothly and you get your names out of Registerfly.

1. Open and Enom Central account - Go to www.EnomCentral.com and open an account.  On the top right hand side of the page near the login and little key, you'll see 'create your FREE account '.  Their domain pricing is obvious much higher than Registerfly but don't worry about that now and I'll tell you why later.  For reference, here is the pricing information link.

2. Email to Elida -  Send an email promptly, ATTENTION Elida.  The email address is: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .  Put Registerfly in the Subject line.  In this email you are going to include your login information to your Enom Central account and you are also going to include the list of your domains that are naming Enom as the Registrar.  So include these:
1. Your Enom Central Login information
2. List of domain names you know are in Enom.
3. Express the fact that you'd like these domains removed from the control of Registerfly and put in your Enom Central account.

I'm also ok with them calling if they need further explanation. I can be reached at 425-274-4500 ext 4262. If I am on the other line just leave a message as I can generally get to all calls by end of day if not then by the morning of the next business day.

Also, for individuals that have multiple domains with Registerfly and they wish to transfer them directly to eNom, I am able to workoutspecial discount pricing. If you have more than 5 domains that were affected, please email me directly so that we can discuss any discount rates that may apply.

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Frequently Asked Questions:

•  I have a lot of domain names.  Do I have to do a whois search for all of these?  Answer: Yes.  To make things easier and for this to go smoothly, come prepared and make sure you know that Enom is listed.  if you don't, then they will have to check each domain individually.  Save them a bit of work and come prepared.

• Will it cost me more money? Answer: NO.  Base on my conversation with Enom Staff, it will not cost you money as long as you have time left before expiration on your domain name.  I was assured by Enom that you will not be forced to renew your domain name as long as it's not expired.

• What about this charge of $160 for a domain I've already paid for renewing at Registerfly? Answer:  pricing information.

In regards to the redemption fee of $160, unfortunately there is not a way around that for domains that have gone past the 30 day renewal graceperiod. However, if the customer can show verification that they havepaid for the domain, we can process the redemption at a discounted rateof $80. A support ticket will need to be put in for this request and itmay take 2-3 days for the order to process. - Elida

• What if my ICANN Registrar is Registerfly?  Answer: You're screwed!... Just kidding... maybe.  If it is Registerfly, then Enom has nothing to do with it.  Enom will not be able to help you.  Contact the Ombudsman.  You must deal with Registerfly to get a domain name that they control.  I know this isn't good news but that's all I can say.
• What next? Answer:
• File your compaint with the ICANN Ombudsman  - I shot another one off today, here it is :    Contact the Ombudsman
• I'm am writing in regards to Registerfly and am pleading to you that you look into their fraudulent acts of domain theft and everything else they are doing.  Please visit www.registerflies.com
  We don't know how they gained the approval of ICANN because they were doing bad business with Enom prior to the Accreditation but we are asking you to investigate these issues immediately.  Just do a search on Google and you'll find nothing positive or business like about this cancerous company supported by the ICANN Organization.  Many other letters have been sent and they are still able to continue the fraud.  Please let me know if there is anything I can do to help.  Please also respond.
• File your complaint with Internic
• Forward your complaint to all of these email addresses I'm going to list for you.  I apologize to the folks in advance for posting their email but it's time that Registerfly and or ICANN start doing their job. Steve Crocker - This e-mail address is being protected from spam bots, you need JavaScript enabled to view it -Security and Stability Advisory Committee Liaison for ICANN.  He can also be found on his website: http://shinkuro.com , Mohamed Sharil Tarmizi - This e-mail address is being protected from spam bots, you need JavaScript enabled to view it -  Mohamed Sharil Tarmizi is Chairman of the Government Advisory Committee (GAC) in ICANN and is the liason from the GAC to the ICANN Board
• Internet Crime Complaint Center
• Federal Bureau of Investigation (FBI)
• National White Collar Crime Center (NW3C)

FYI, Enom and Registerfly are not partners.  Enom and Registerfly are not ripping people off together.  It's Registerfly that is the problem, not Enom.

Hopefully the above will be very helpful to some of you.  I understand how frustrating this can be and understand how important these domain names are to many of you.  You must follow through will all of these if you want resolve.

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