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Tuesday, 03 April 2007
There are a lot of things going on here and now we're hearing that ICANN may be seeking immunity from United States Law as stated in the president's strategy committee report, "explore the private international organization model" and  "operationalize whatever outcomes result."  As many of you may already know, there is a class action lawsuit against ICANN, Registerfly and Enom.  Check out the latest developments in the lawsuit.  So what's really going on here?

Registerfly - Open for business

Currently you can go to the Registerfly.com website and attempt to register a domain  name.  Comments say that you can go through the entire check-out process and purchase a domain name in any usual way.  The difference is you don't actually get that domain name.  Renewals haven't been going through but there have been cases where some people are managing to get out of Registerfly.  ICANN has been very quiet since their threat to sue and is currently being named in a class action lawsuit that includes Registerfly and Enom as well.  ICANN was finally able to get their logo off the Registerfly website but the about us page on Registerfly says this: 
RegisterFly.com, inc. is an ICANN Accredited registrar.  RegisterFly.com provides industry leading 24/7 Support via a variety of methods which includes, phone, email, ticket system.  RegisterFly.com offers domain registrations as low as $2.99/ea and domain transfers for only $6.99.  By adhering to our basic principals of low cost and value to our customers and excellent customer service we have grown to be one of the largest low cost registrars on the web today. In terms of number of customers and domains registered we are one of the 10th largest registrars in the world.  We are not a "one man" shop (like many domain registrars and resellers) or a "here today gone tomorrow" business, we have invested substantially in positioning Registerfly.com as a global industry leader.

ICANN situation

On March 5th ICANN said that domain names will not be allowed to expire or go into redemption.  Read Kevin Murphy's article here.  So far from reports we're hearing, this isn't exactly happening.  It's no wonder this Non-Profit Organization wants immunity from United States Law.  On March 8th ICANN makes yet another notice (pdf) to file suit against Registerfly and we've yet to hear what the outcome of this was.  So what's happening with your domain names and now what's happening with ICANN?  There was an ICANN Board meeting on Friday 31 March 2007 about Registerfly and how they intend on handling it.

ICANN and domain names are interesting indeed

First of all, ICANN is a very powerful Non-profit organization.  When you start to look at the domain name industry, ICANN controls a great majority of the entire industry.  With an organization in full control of the domain registries, they control the very backbone which makes internet communication possible.  If you lose a domain name somehow you could very well lose your business and or your clients.  It's looking as though ICANN has been focused more on making money than anything else.  Near the end of ICANN's 2006-2007 budget proposal they stated near the bottom,
ICANN believes significantly more revenue should be generated from the ccTLDs than has been realized in the past. This goal reflects a 50% increase in revenue beyond the previous year. Additional revenue will be based on successfully communicating the real value provided by ICANN services. ICANN has retained staff whose central purpose will be to communicate and execute agreements with ccTLDs in order to stabilize relationships and revenue across this global community.
Secondly, based on the history of ICANN, it seems as though they've always been seeking out more and more money.  If this is in fact a non profit organization, then where does all this money go?  According to the budget proposal, ICANN brings in a lot of money and this has steadily grown since the day ICANN was crying broke.  Since they've allowed Registrars to test drive domains, registrations have gone through the roof as more and more Registrars are in the business of cybersqautting themselves by buying up expired domain names and testing the traffic on them to see if they are worth buying.

Domain Tasting

Test driving domains is also know in the industry as Domain Tasting.  While there may be approximately 803 ICANN Accredited Registrars, it's been said by an insider that there are several companies that own 100+ domain accredited Registrars.  It was reported that Enom owns a hundred or so and that Domain Sponsor was another big player in this field.  Why would you want to own so many Registrars?

In 2003 ICANN added an Add Grace Period (AGP) of 5 days for registrants that purchased domain names can easily delete the name within five days and receive a full refund.  This was intended to cover for errors made by the Registrar on behalf of the customers.  So ICANN Accredited Registrars found a way to exploit this, they create scripts that register expiring domains and measure the traffic of each domain for the purpose of revenue generation.  While at first Verisign wasn't real keen on the idea until domain sales grew in great numbers mainly due to Registrars and domainers buying up these domain names.  This not only creates increased revenue streams for the Registries but also feeds the hungry lion, ICANN.  So registrars have more of an interest in creating multiple long term revenue streams in traffic monetization than they do in taking care of customers.

Looking in from the outside

I am a nobody in the domain name industry but as I've been looking more and more into domain names I'm getting a better understanding of what's happening I am able to form an opinion about it.  Based on what I'm seeing, ICANN has always been more concerned with generating income then protecting the rights of domain owners and the future growth of the domain name industry.  With ICANN allowing what's called domain tasting, Registrars are taking advantage of this practice and creating wealth for everyone involved.  Meanwhile the average joe like you and I that want to purchase a domain name find it's tied up and parked with a price tag on it.

Now my speculation on the practice of one company owning multiple ICANN accredited registrars could possibly be further abuse of this exploit in the in the ICANN policy because technically the 5 day grace period could in fact be transferred from one registrar to another buying time and establishing more accurate and long term data on a domain name to see if it's going to pay for itself.  They do this by parking your domain name on a parking page.  You see, if a domain name gets enough traffic to generate $6.00 per year in ppc income, it's a good investment to purchase it.  Not only will it not cost you money but it will provide a long term revenue stream much greater than your customers can provide purchasing domain names from you.  Most of these domains they keep average much more than $6.00 a year so you can see that it's just a numbers game.  Who cares what the domain is as long as it's getting traffic.

They say that out of every 200 registrations, only 1 domain name is kept.  So if you can sweep up 10,000 domain names a day and keep 50 of them that all produce revenue, why wouldn't you start abusing the ICANN way?  Since it's paying ICANN why do they care?

While there are a lot of unknowns in this industry, we do know that there is a lot of money in it.  ICANN being the controller of the policies, the domain names and the IP addresses happens to hold the key (that the Department of Homeland Security wants back), to income streams that most of us haven been unaware of.  While the tasting has been going on for a couple of years now, ICANN and the registries are making more money with domain tasting allowed.

It makes me wonder how deep the Federal Government has looked into the amount of money flowing through the ICANN organization and where it's being spent.  It wouldn't surprise me if the U.S. Government decided to really look into this further.  Not only has ICANN embarrassed themselves but they've also embarrassed the United States Government and it's very likely that there is a lot more money changing hands than is made public and this should probably be looked into by someone in the White House before this becomes a serious International problem.

Points to ponder

  • Are Registrars really interested in taking care of customer domain names or are they more interested getting you as a customer so they can taste your domain when it expires or extort additional monies from their customers?
  • Why would you want to own 100+ ICANN Accredited registrars instead of building the reputation of one?  Could there be some loophole that allows the registrar to abuse the already screwed up ICANN policies but since it directly benefits ICANN they keep it tucked under the sheets?
  • What do you think of ICANN wanting immunity from the law?
  • When a problem occurs such as the Registerfly Debacle, who can you turn to?  Who or what controls the safety and security of owning intellectual properties as domain names?
Feel free to leave your comments here and if you'd like to discuss these and more topics, please visit our forums.

Comments
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captainproton - Good questions Registered | 2007-04-04 05:18:05
This also has another term and it is called 'domain kiting'. Also, this may be why renewal fees for expired domains are so high. The registrar may want to discourage renewal of the name so they can get traffic from it. If not then they have an excuse to pocket more money.

The domain owner is at most an afterthought when it comes to ICANN rules. Otherwise they would have stepped in when glaring examples of domain stealing take place.

But this is not the only place ICANN has dropped the ball. There are numerous other examples I have noticed over the years myself, having to do with the top level registries. But like other organizations, ICANN has turned into a wet noodle because of all the money involved.
captainfly - DHS taking control? NO, thank Registered | 2007-04-04 08:22:41
Hi Justin

Although i do agree with you in most of your considerations about ICANN (namely domain tasting and registrar over-protection), i strongly disagree with your opinions that the solution to it all would be more US-gov control.

Without getting into political discussion which i find inapropriated for this forum let me note to you some things.

1. Internet is no longer a US-thingy and this is so for some years and tends to be less and less as years go by.

2. One of the greatest problems that some people face in this RF debacle are related to proxy privcacy system. The problems with whois privacy have not yet been proprely address mostly thanks to IP sharks and their multi-billion dollars legal machinery, mostly US-based.

3. US legal system has been shown in all this affair to not been working proprerly. Everyone's complaining about ICANN but i am yet to see any US gov agency take effective action! IANAL but it seems bluntly evident that RF has and continues to commit fraud in the US against US and foreign citizens. Where is the FBI? ICANN doe not have a SWAT team but the feds do, right?

3. The very thought of DHS taking control just give me the creeps. I can only wonder why they want (official) control. Because i do not doubt a single second that they have that control righ now even if a resullt of some dubious covert operation.
clever_username_here Registered | 2007-04-04 11:42:56
If you read then entire transcript, you'll see ICANN takes the blog comments at blog.icann.org very seriously -- even runs statistical analysis on them.

So get over there and post a comment!
Kathie - Domain renewals, etc. Registered | 2007-04-04 12:19:04
I just wanted to note that I DID get a renewal through RF on April 2nd. The situation was this:

We had tried to renew the domain on March 12th. Renewal and new registrations both failed.

We attempted to transfer out ... those continue to fail.

On April 1st, the domain was set to expire. On April 2nd, web site still worked by e-mail didn't. I renewed at RF, believing that the odds were great that it would not work.

Result: domain renewed [as per various WHOIS searches, including Internic]. Still can't transfer it.

I suspect that something changed -- perhaps when RF changed its own registration to TUCOWS.

In any event, at least the domain's still active, and everything appears to work OK.

This debacle is a prime example of why regulation is necessary.

My next question is "Is what RF done illegal?" I'm going to run it by my state's Attorney General.
clever_username_here Registered | 2007-04-04 13:59:47
It will be interesting to see if the domain was renewed to Tucows. Do a whois and look for the line - "Whois Server:"

The name that follows will be the real register if it is a reseller relationship with tucows, it will show tucows.
dsmj - New Blog Post on Registerfly Registered | 2007-04-04 12:46:03
Probably should start a thread about this new FAQ

http://blog.icann.org/?p=85#more-85

apparently a new email address is now in use... and its ICANN listing a registerfly contact point.

compliance@registerfly.com

Which is sort of well. yet more ICANNishness.

This however made sense to me...

Comment by FMX
2007-04-04 05:43:35
To those in need of their EPP code, please read on:

I tried mailing 4 different people at Registerfly and I had no replies. Then I tried the ticket system (make sure the ticket is under “Obtaining authorisation codes for your domain”) and within 15 minutes I had my authcode replied to me. It is worth a shot.
admin - done Super Administrator | 2007-04-04 12:51:47
Jeff, thank you for the suggestion and I've posted a thread with the faqs in the forum for further discussion. Please have a look.
http://www.registerflies.com/forums/index.php?topic=2243.0
Kathie - re: Domain renewals, etc. Registered | 2007-04-04 18:29:27
clever_username_here wrote:
It will be interesting to see if the domain was renewed to Tucows. Do a whois and look for the line - "Whois Server:"

The name that follows will be the real register if it is a reseller relationship with tucows, it will show tucows.


Here's the current WHOIS entry [renewed on 4/2]. I imagine that the appeals process has served to maintain RF's status.

This afternoon, I actually got a response from RF [trouble ticket entered this AM]. AND, I got notice that my one lone, unlocked domain has been transferred. I wish it has been one I intended to keep, and not just a convenient test because it was the only one that was unlocked ...

Kathie

[whois.internic.net]
Domain Name: xxxxxxxxxxxxx.COM
Registrar: REGISTERFLY.COM, INC.
Whois Server: whois.registerfly.com
Referral URL: http://www.registerfly.com
Name Server: DNS37.REGISTER.COM
Name Server: DNS38.REGISTER.COM
Name Server: NS1.xxxxx.COM
Name Server: NS2.xxxxx.COM
Status: clientTransferProhibited
Status: clientUpdateProhibited
Updated Date: 02-apr-2007
Creation Date: 01-apr-2001
Expiration Date: 01-apr-2008
chuckh - More success Registered | 2007-04-04 19:38:13
Today 8 domains were updated in my account and all data including Auth codes is in place.

This is after 4 weeks of tickets, ICANN systems,robert, oscar and all the other registerfly addresses floating around, phone calls all with no luck.

A last ditch effort to julia [at] registerfly.com fixed all my problems, got a nice reply and another nice reply to my thank you note.

Its worth a try, she fixed all the common problems - Bad or no auth code, domain not found, missing data, locked accounts. I had no protectfly domains.
nicola Registered | 2007-04-04 21:51:52
You can also try..

robert.oneill [at] registerfly.com

I got 6 more domains out today (.org domains)
Grafix Registered | 2007-04-05 01:05:25
avatar ICANN needs to stop with the shenanigans. Why doesn't ICANN simply hire a hacker to get our information from the RF database and move it over to another registrar? If RF will not comply with their demands, why don't they get a court order to do this? It's not rocket science.
freddieb - re: Registered | 2007-04-05 04:49:07
Grafix wrote:
ICANN needs to stop with the shenanigans. Why doesn't ICANN simply hire a hacker to get our information from the RF database and move it over to another registrar? If RF will not comply with their demands, why don't they get a court order to do this? It's not rocket science.


The problem is that RF's data is SOOOOOO out-of-date that its no good to anyone! ICANN in their naivety fail to realise this and think that RF are going to hand over data that is crystal clear and virginal. Hah!

We can get any reasonably qualified hacker to get RF's data but what good is it? The RF data is a heap of b***sh*t! and that's an understatement!

2,000,000 domain names have to be checked against the various Registries to see the accurate Whois, for a start.

How long will that take? 2 million x 1 minute = 4 years for 1 operative!

Everyone's account details at RF is really ridiculously inaccurate. I had 60 domains with RF, everyone of them has been transferred out, but they all still show in my account!

All my old domains that I let expire still show in my RF account!

Please believe me when I say that this bizarre situation is going to take YEARS to resolve.

Meantime, there are going to be so many businesses that will fold because of expired/deleted/lost/stolen domain names that it's going to be one of the most expensive collapses of all time. Enron will pale into insignificance by comparison.

Kevin Median, his lover and partners can have no comprehension of the problems that they have caused, and ICANN is like a bunch of innocent teens, about to lose their collective virginity and with no idea about what to do about it, save try and get an abortion 'cos they are pregnant and they have no mummy and daddy to help them get out of it.

Moral is: keep out of the backseat if you've got no idea what to do when you get pregnant.

May the spiritual being that rules the WWW shine on all the honest registrants and pour crap on the others.
Grafix Registered | 2007-04-05 07:34:18
avatar
freddieb wrote:
The problem is that RF's data is SOOOOOO out-of-date that its no good to anyone! ICANN in their naivety fail to realise this and think that RF are going to hand over data that is crystal clear and virginal. Hah!



It was just a thought. I am simply a frustrated registrant and I shouldn't have to concern myself with how or where this data is stored, or whether it is correct and current. The point I was trying to make is that ICANN needs to get with the program and take a meaningful corrective action - not just conduct meetings and provide lip service by sending idle warnings that RF ignores. ICANN needs to do something real!
Idlewizard Registered | 2007-04-05 11:54:05
It continues to amaze me how people refuse to understand that ICANN can't break down RegisterFly's doors and take over, hack and steal data, or any other of the many ridiculous things that have been suggested. That is not how the world works. ICANN has a contract with RegisterFly, which spells out what they can do, and that is exactly what they are doing.

They are already looking into revising that contract for the future, but that will not help with RegisterFly.

Regarding the statement in the article, claiming ICANN promised that names won't expire or go into redemption: they did not. They only promised the names won't be dropped and become available to squaters once they reach the point of deletion.

Different registries have implemented ICANN's request differently. While Verisign appears to have only done the above (meaning .com and .net names continue to expire and become non-functional, they just aren't dropped), PIR (.org registry) seems to have frozen the clock on everything, so .org names don't expire.
captainfly Registered | 2007-04-08 15:12:57
Yep! I continue to be amazed by everybody throwing rocks at ICANN. Well they could have started the de-acreditation process before, but once the process has been set in motion there isn't a way to speed it.

For all you people in the U.S. you'd better complaint to your local authorities or ask federal agencies to storm in RF instead of sueing ICANN.

You could also pressure Verisign to go along the way PIR (.org), NeuLevel (.biz) and Affilias (.info) went, and stop domains from beeing expired and pending delete.
Nuclear Moose - re: Registered | 2007-04-05 12:06:14
Quote:

-snip-
I am simply a frustrated registrant and I shouldn't have to concern myself with how or where this data is stored, or whether it is correct and current. The point I was trying to make is that ICANN needs to get with the program and take a meaningful corrective action -snip-


Well said! I am now beyond frustrated as eNom (who is listed in WHOIS as my registrar) claims that in fact, ANOTHER company (eNom reseller) is in fact my registrar, and I have to deal with them. (This is pertaining to a domain that expired because I was unable to renew it through Registerfly). The reseller says "you gotta pay $160 plus registration fee and they can't change that because it's eNom policy. So I contact eNom AGAIN, and they say "talk to the reseller" so the reseller seems to be controlled by eNom's policies and although eNom is listed as the registrar, eNom pushes me aside. I've sent a complaint to ICANN (what a joke) and they forwarded a note to eNom, but so far there has been no response.
Grafix - re: Registered | 2007-04-05 14:14:46
avatar
Idlewizard wrote:
It continues to amaze me how people refuse to understand that ICANN can't break down RegisterFly's doors and take over, hack and steal data, or any other of the many ridiculous things that have been suggested.


Perhaps people feel this way because the data does NOT belong to RegisterFly. It belongs to us, the REGISTRANTS!!!
captainfly Registered | 2007-04-08 15:14:46
Again, IANAL, but looks like a problem to be dealt with local law or federal agencies in the US...
Kathie - Who the data belongs to [Previ Registered | 2007-04-05 16:24:53
Grafix wrote:
Perhaps people feel this way because the data does NOT belong to RegisterFly. It belongs to us, the REGISTRANTS!!!


If this is true [and if it's not, it should be], then the entire registration process/renewal, etc. could be completely automated without the need for an intermediary like RF or any other domain seller.

Yes?
Nuclear Moose - re: Who the data belongs to [P Registered | 2007-04-05 17:20:28
Kathie wrote:

If this is true [and if it's not, it should be], then the entire registration process/renewal, etc. could be completely automated without the need for an intermediary like RF or any other domain seller.

Yes?


Well ICANN needs revenue in order to exist and to be the policy maker and enforcer. So far they are 1 for 2 in my books. For this reason, a set of registration service providers IS necessary and it's an incentive for companies to build these and other services for you and me. That said, I believe that ICANN should be the physical "holder" of the data. The domain registrants, who would meet certain standards and criteria would be able to sell domains, but the actual information is stored on ICANN servers, and not the servers of the registrants. Probably not economically feasible, but if ICANN actually possessed the information, we wouldn't have this mess right now. Is this kind of security worth paying, say, $1 to ICANN instead of a $.25 premium for each domain name registered? I'd say 'yes' to that.
dsmj - Registry access Registered | 2007-04-06 12:16:54
Ragistrars are supposed to pay Registrys for domains added to the roots. .com is verisign for example.
so verisign should have all the registrant data for mysitewhatever.com

if someone may have a persistent registrar problem, then the registrant should have direct access to the registry for corrective measures, and i think ICANN should provision that resource to domain owners for all TLD root contractors.

though i dont feel positive about class action suits and courts, it would seem that ICANN's inexpedient action leaves us no other choice. Count me in.
EVENTHOLDER Registered | 2007-04-06 22:43:01
If you had a registration with rfly for 1 year and you had the right to renew it but rfly prevented you from doing this and in addition they had not done their part in data administration and you lost this property then \rfly is dealing in FRAUD AND DECEPTIVE TRADE PRACTICES...AND STEALING YOUR MONEY. Your purchase of any domain name gives you certain rights. You should all contact the AG of your state and the FTC.
TOPEND655 Registered | 2007-04-07 03:18:58
Well has anyone considered what would happen when ICANN has a gay love affair gone bad? The whole domain registration SYSTEM is POORLY IMPLIMENTED. This is absolutely disturbing. ANYONE with any programming knowledge could EASILY make an automated system of domain name registration, automatically process payments, automatically store the data in a secure server, automatically backup data and automatically send out status/update/renewal emails w/o the use of ANY HUMAN BEING. This should all be done through a United States Federal Government Server or United Nations with NO HUMAN ACCESS. You even try to mess w. the system and the FBI & SS should be tapping your computer and telephone as if they were God (know all, see all, hear all). The only reason they have all these little registrars is to handle customer service and advertise. But if you think about it for 1/2 a second. The system could made be SOOOOO extremely simple, that theres nearly no need for customer service. 1) Enter a word/phase, 2) pick an extension 3) PAY. TA-DA! Advertising would no longer be required b/c they would monopoly the industry and everyone would already know the ONLY place to register a domain.

I called ICANN back in march regarding what to do about my RF domains, and the son of a b*tch told me 'thats between you and Register Fly'. I say ban ICANN to hell along w. RF and eNom.

As far as immunity, thats REDICULAS. You ONLY request such a thing if you done something incredably bad that youd suffer major consiquences, BUT can supplier greater information on BIGGER illegal activities. You dont request immunity if you did nothing wrong. And what if theyre request isnt granted? Theyre going to withhold extremely important information?

At this point I wouldnt doubt RegisterFly, eNom and ICANN were all run by the same buttnut as a billion dollar scandal.
moonstars Registered | 2007-04-07 14:05:56
I too have used Julie at Registerfly and she has even helped me get a domain name that was missing from my list of names back into my list with the authorization code so that I could transfer. I don't know who she is but I got a reply the next day after writing her and have an email into her now for the domains that say they are unlocked but apparently aren't. I have to say ENOM was very helpful to me, I know that hasn't been the case with some, but I have had no problems getting my names over to them. I still have about 5 names to go but all seem to be getting out.
Kathie Registered | 2007-04-07 23:56:18
Re: Julia

When you next hear from her, would you mind asking her to reply to the the message I sent to her on April 5th @ 11:20 AM [CDT].

Its the one from sendme.nospam@tds.net with the subject "I need domains unlocked, please"

traveltext - Julia is useless Registered | 2007-04-09 06:19:56
Forget contacting Julia at Rf. I've done this several times over the last week via fax and email. All to no avail. Now my domain (site offline three weeks since I can get no access to nameservers) has gone out of date. There's no way I can even renew it.
Batmunkh - re: Registered | 2007-04-09 12:19:33
Kathie wrote:
Re: Julia

When you next hear from her, would you mind asking her to reply to the the message I sent to her on April 5th @ 11:20 AM [CDT].

Its the one from sendme.nospam@tds.net with the subject "I need domains unlocked, please"



my emails tooo.
clever_username_here Registered | 2007-04-09 14:45:05
All those looking for julia,

Try compliance@registerfly.com with a CC to transfer-questions@icann.org

BUT be NICE!! you want these people to help you.
Idlewizard Registered | 2007-04-09 16:26:34
I strongly suspect emailing individual people at RegisterFly directly isn't going to work -- nor should it. They all are employees tasked with sorting out the backlog of support tickets, compliance@registerfly.com complaints, and requests coming in through other designated channels, in the order received. When they respond to someone, that person posts their direct email address here, and you start emailing them directly, what you are doing is equivalent to trying to sneak in ahead of the line. If they were to devote their time to solving your problem, that time would be taken away from doing their job, not to mention being unfair to others.

This may seem harsh, but it is how a customer service department should be operating under the circumstances of heavy backlog.
EVENTHOLDER Registered | 2007-04-09 22:39:24
Icanne can't get immunity from our government since they are listed as a non-profit organization here in the US..In fact they have to prove yearly they are indeed in place for non-profit and not For -profit. AllNon-Profit businesses as corporations are subject to the same laws in place on a city, state and federal level.I believe if in fact they are not responsibly handling the duties they fashioned they may also be at risk...
Kathie - re: re: Registered | 2007-04-10 20:53:07
Batmunkh wrote:
Kathie wrote:
Re: Julia

When you next hear from her, would you mind asking her to reply to the the message I sent to her on April 5th @ 11:20 AM [CDT].

Its the one from sendme.nospam@tds.net with the subject "I need domains unlocked, please"



my emails tooo.


I got an actual telephone call from Julia this morning and the domains were unlocked within an hour. Looks like things are working well.

Just so y'all know, apparently, the web interface isn't working and that's why I couldn't unlock my domains. It was also the reason that it looked like I was relocking them after Robert O'Neill said he was unlocking them.

Julia said that they had to unlock domains on the "back end." I don't know whether having a web interface that doesn't work is deliberate or simply another one of RF's myriad of problems ... and I wasn't going to risk anything by asking. I just said "thank you."

Cross your fingers that this all continues as well as it did today.
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