Skip to content

You are here:
Registerfly - The Real Deal | Print |  E-mail
User Rating: / 0
PoorBest 
Thursday, 15 February 2007

Registerfly On the Fly 

So who is Registerfly?  Are your names safe?   How would you like to know the real deal?  Durning multiple conversations with employees and with further investigation, we're getting a grip on the real deal.

Registerfly employees, Officers ex-girlfriends, ex-employees and personal friends of the owners of Registerfly have been in contact with me as well as the media and a number of other inside sources that I'm not at liberty to disclose.mail address is being protected from spam bots, you need Javascript enabled

Brief History

Registerfly was started originally with two partners. One was Kevin Medina and the other was John Naruszewicz. Kevin was the techie that set up the fantastic interface of the Registerfly website which set them apart from anyone in their industry. John was the one that wanted to sell domains and provide hosting.

It was Kevin that maintained control over the data and the data center and essentially all of your names. He was so consumed with possessing something he couldn't possess that he even maintained control over the support ticket system. The folks that were hired to bring Registerfly in a new direction were fired after just a few weeks.

Day to Day Operations

Typically when a registrar does business they buy, in advance a certain number of domain names or have a certain amount of money allocated towards domain names. Kevin and Registerfly (hence the name - Registerfly), was a registrar on the fly, and the sending of money for purchased domain names was something done on a daily basis. Kevin ran a tight ship... So tight, it sunk. s email address is being protected from spam bots, you need Javascript enabled

Outsourcing to Pakistan

About two years ago Glenn Stansbury, VP of Operations had a Pakistan company hired to help out with the support issues of Registerfly. The support company was supposedly a very good one but the problem was they weren't given the tools and training necessary, nor the access to the information that they needed to provide the support. Again, this was a case where Kevin limited control over a compnay he tried to possess.

Infighting Between the Partners  

Above and beyond the problems that were due to system failures, both Kevin and John had some major disagreements on how things were being handled on the business side of it. Kevin had bullied his way to full control and the Vice President - John, was merely in charge of payroll only and had almost nothing else to do within the company.

Kevin was going through employees like crazy. Kevin would just terminate an employee for no reason. Registerfly had gone through a large number of employees and lost a lot of good help because Kevin may have just not liked them.

As the personal relationship and business began to turn sour, it was realized that Kevin had been using company funds for personal things... many of which are too disgusting to get into. As John was watching his company crumble he had to do something about it so he quietly began to prepare a federal, criminal case against Kevin Medina. John began to collect evidence and retrieve personal emails and much more incriminating evidence to go forward with not only a class action against Unified Names but Kevin Medina as well.

Had John or any other of the organizers against Kevin tipped anyone as to what was going on, it would have ended abruptly and Kevin could have just sold the database and cleaned out the customer accounts and been spending the rest of his time on a yacht south of France. John saw that the customers names and lively hoods were in jeopardy so he gave all he could to build this federal case against Kevin Medina.

Had John not stepped up and tried to save the company from Kevin, everyone could have lost their domain names.

Kevin Medina moves to Miami Beach

Around November of 2006, just when the pressure was really surmounting, Kevin decided to move to Florida. In order to prepare this move he had to forge documents with the state of New Jersey to put him in sole control over the entire company. He then set up a corporation in Florida and opened bank accounts so that he could gain full control over the finances of Registerfly and Unified Names Inc. The address of his new and improve office is:

Unified Names Inc.

960 41st street

Miami Beach, FL 33140
Phone Number: 305-674-0165

As Kevin needed a place to live, he slapped down a $25,000 deposit at the the luxurious Icon Condoninium on Alton Road in beatufil Miami beach for the monthly rent of $10,000. All this with company funds. He then supplied his new live in boyfriend and office assistant Neil, with Glenn's company credit card to go on a month long spending spree.

The Current Problems

Although I don't know exactly who is doing what, it's been said that Kevin Medina has been working diligently (hands on) with people to correct bad situations. It's also been said that there are people within the company that are making changes to problems that are fixed and unfixing them... literally, sabotaging the company.

With the feud between the partners in the company, things are falling apart at a rate that they aren't going to be able to recover. Currently there are bank accounts that are frozen so employees aren't being paid.

Although many of the employees of Registerfly would like to help you out, they are unable to assist due to the hacking being performed people within the company.  The reason the Registerfly customers aren't getting any assistance is because the customer support team is locked out of the back-end management functionalities of their Registry by the partner who is trying to sabotage the company.

"This has been going on since Monday! The company cannot control its
systems. Even worse, the support rep indicated that they fear the
alienated partner is trying to hack and destroy the domain registration
databases. It is an incredible situation. Infighting at a domain
registry jeopardizing over two million domain names and preventing
customers from even being able to make minor changes to the domains they
own." - undisclosed source

Registerflies.com

This site's main purpose was to offer a place for people to go and express their concerns about a very awful and pathetic company. Our purpose here was to take a stand against very bad support and fraudulent activities by an ICANN accredited registrar. This site is living proof that you can't hide from the internet and when people come together and speak out, things actually happen.

Where do we go from here... Well, I'm not exactly sure. New information will be released within the next week and it will be big news coming out of Registerfly. They have more problems internally that most of us care to know about. The Registerfly Debacle will be coming to a close very soon and it's been the communication via the internet that has made our voice heard.

Summary

Many of you who have domain names have loses due to Registerfly that amount to a lot of money. Many of you are also angry with Registerfly but please be angry with Registerfly and not the employees of this falling company. Many of us have been so angry that we've been foaming at the mouth over our domain names and websites... please don't direct that anger towards any one individual. It's easy to do but this is a bad business we're dealing with that's being run into the ground and it's sad that many of you are being taken down with it.

Thank you all for hearing me out and I'd like to thank the employees of Registerfly that have come forth with honest information regarding what's going on within the company. I welcome all the employees of Registerfly to come to this site and contact me directly for your side of the story and I can assure you that you will remain anonymous.

What Next? 

Check out the ICANN blog of the Ombudsman.  My responses haven't shown up in the comments so you may want to give it a shot.  The chances that ICANN will listen are very slim but it doesn't hurt to try.

As far as Registerfly, they are up against a lose lose situation and the company is crumbling whether ICANN does anything or not. You can all expect a news release within the next week or two from a source much larger than our site here.

We'd also like to thank the DN Journal for posting our story on their site: http://www.dnjournal.com/lowdown.htm
Comments
Add NewSearchRSS
nmutchler - I'm no genius .. but Registered | 2007-02-15 12:50:19
Couldn't a good tech block out Kevin?
If they don't have one - they need to be finding one - don't they have backups of the database? I would think that should be triple redundant.
Good lord don't you think they would be taking defensive actions to preserve their data? Blocking IPS - changing codes - searching for his backdoor.
Hire a hacker to stop a hacker
passinthru - Funny, "Kevin" is the only p Registered | 2007-02-15 13:26:48
I'm not disagreeing with any of the info presented here. But I had an entirely different experience. After weeks of getting nowhere with their support ticket system and talking to unhelpful Indian-accented people, I called and spoke with someone named "Kevin". He was actually very helpful and friendly. It was the only time anything ever got solved (2 of my domains got moved).

Today I called back and asked for Kevin and was told that he's out to lunch. And of course I wasted 15 minutes talking to some nitwit who ended up saying, "Sorry I can't help you. Everyone is out to lunch."

Anyway, I'm assuming that "Kevin" is the one & only CEO because when I asked for him by name, the phone rep didn't ask "Which Kevin" or "Kevin who?" He just said, "He's out to lunch."

So, based on my experience, I don't think Kevin is the hacker. Definitely they have internal troubles. But I think it's just plain incompetence, inexperience and sloppiness.
cc5 - I don't buy it Registered | 2007-02-15 16:56:57
I personally don't buy this argument about a renegade CEO. Think about this; If you had a company of any sort and some disgruntled partner or employee decides upon himself to sabotage your business all you need to do is call the authorities, press charges, and begin the legal process. It's that simple. So this is all BS. Registerfly and Registerfly only is the perpetrator in this madness. It's very convenient of Registerfly to pin the blame for all their endless BS on someone else other than themselves. I said it before and I will say it again, the federal government needs to step in and shut these monkeys down. Until that happens, there will be more and more victims. Plain and simple.
admin - re: Funny, "Kevin" is Super Administrator | 2007-02-15 19:40:25
passinthru wrote:
I'm not disagreeing with any of the info presented here. But I had an entirely different experience. After weeks of getting nowhere with their support ticket system and talking to unhelpful Indian-accented people, I called and spoke with someone named "Kevin". He was actually very helpful and friendly. It was the only time anything ever got solved (2 of my domains got moved).

Today I called back and asked for Kevin and was told that he's out to lunch. And of course I wasted 15 minutes talking to some nitwit who ended up saying, "Sorry I can't help you. Everyone is out to lunch."

Anyway, I'm assuming that "Kevin" is the one & only CEO because when I asked for him by name, the phone rep didn't ask "Which Kevin" or "Kevin who?" He just said, "He's out to lunch."

So, based on my experience, I don't think Kevin is the hacker. Definitely they have internal troubles. But I think it's just plain incompetence, inexperience and sloppiness.
It's very tough to get honest and accurate information. I'm going to update this site post to reflect the proper stuff. Thank you.
Daniel88 - Its all starting to make sense Registered | 2007-02-16 02:13:38
The new issue at registerfly is accounts as of 3-4 days ago are showing no contact informaition. Totally blank...

When I got through to support, first time out of 50 attempts. The guy told me he was locked out of the system and there was a bug. He also told me ENOM locked him out of their system....

As per usual, it will be fixed in 24 hours. Luckily I have moved a substantial amount out, but really liked these guys until they started screwing me.
passinthru - Like a bad detective story Registered | 2007-02-16 09:10:43
admin wrote:
It's very tough to get honest and accurate information. I'm going to update this site post to reflect the proper stuff. Thank you.


Hey you're doing a great job, admin. You're right, there's so much misinformation & deception out there, the best thing we can do is continue to compare notes and eventually we'll get to the bottom of this. Btw I called Registerfly support again this morning and asked for Kevin and was told, "He's not in." But what's funny is the way the guy said it. He said it with a sort of smirk as if to say, "He's not in, and he'll NEVER be in."
den Registered | 2007-02-16 09:13:35
Good article admin. Thanks for clearing up some of this information.

You mention quite a lot about Kevin and him being a good guy.

Do you have information about the other partner and what his take is on this or what all of the employees takes are on this?
domainiac1 - Exclusive Registered | 2007-02-16 14:08:05
JUST TO AMEND THIS KEVIN MEDINA ALLEGEDLY DID ALL OF THESE THINGS
WINK WINK


Alright, first I wanna say I really don't give 2 flux about this Fat phony down in Florida but it seems that a whole lot of bull is being spread by one side to make another side look bad. The fat arrogant pervert side in florida seems to be willing to include others (former and current employees) in his little attacks so here some realism, take it how you want.

1)Nobody likes Kevin Medina except Kevin Medina (Maybe). Anybody that's around this guy has been bought and paid for.

2)Glenn Stansbury hasn't even worked at registerfly 2 years and the decision to get outsourcing help was suggested by an outside consultant who was brought into the company to actually give advice on how to improve productivity. The company actually fired a lot of american employees and
was looking for a quick fix. However the foreign exchange strategy was not thought out, the overseas help was never trained properly and created more problems than solved. At the time of this decision kevin medina was the ceo.

3)Kevin basically had all database control and trust me if you had website issues the employees had the same issues. Anytime these issues were raised employees were made to feel stupid or bothersome for asking.
Sometimes things got fixed sometimes they didn't, it was pretty much dependent on how kevin felt like moving at the time. Usually kevin was busy spoiling himself (see #4)

4)Kevin is a pervert. The following is an email concerning Mr Ceo Medina and one of his toys.
Quote:
#4 has been deleted by the Administrator: "What Kevin does on his own personal time is just that. People are more concerned with the safety of their domains and the trust Registerfly has broken."

5)Kevin speaking on employees not being paid is funny because payday was always an issue. Employees checks were late and Kevin Median was buying escalades. Hmmm

6)Any company policy as far as how customers were treated was handed down from the top (Kevin Medina). C'mon what company is going to let customer service reps dictate company policy? Kevin really didn't want to be bothered with the actually day to day problems that would occur (usually from errors in his database) and usually had a F-it attitude. Employees basically could only find was to explain this to customers without actually saying f- you (what's poppin silverX)

7)Kevin left for miami cause his fat a$$ couldn't take the jersey winter. He's a pussy like Chuck Norris.

I have more to say but I wanna post this much before i'm silenced.

Peace to the people who worked hard and had to leave over Bullshit

Rob
Eric
Pat
Carol
Chris M.
Fudge
Lucy
Crazy Ed
Schwa Schwa
Sheho
Amy J.
Amy Q.
Tyeisha
Jen
Hector
Nick
Angie Q.
Tall Bill

More later........
admin - hmm... Super Administrator | 2007-02-16 09:57:18
Information continues to filter in. I've heard a lot but I'm reluctant to put much more out there because this is not a personal thing, it's a business thing and from now on, it's important that the sources are reliable.

Passin, you may have been in contact with the New Jersey office. From what I understand, Registerfly bank accounts have been frozen due to one partner trying to knock the other off.

The sad thing is they both lose. When money becomes your God, you may as well hang it up altogether. This is all about greed and money and instead of both partners having millions, they are out there destroying the business they did have.

I don't think either get much sleep at night at this point. You think you and I have problems, try to imagine walking a mile in their shoes... They're whole world is caving in on them and they are finding out that money doesn't provide what they thought it would.

It's a sad situation either way. For those of you who have lost... think about what these guys are losing.... everything, including their dignity. I mean, can you imagine what their families are seeing? What about their friends who check out their great business and then land on all the crap they've pulled. How could they even be proud of what they've done with their company... very sad.
Grundle - LIEs LIES LIES!!!!!!!!!!!!!!!! Registered | 2007-02-16 10:07:08
Well I have read some of the most recently posted comments and totally false stories of what actually is occurring at Registerfly.com.
I am currently an employee with Registerfly.com, who will remain anonymous at this time.
Please note, we have been experiencing some issues that have caused many setbacks for our loyal customers. I guarantee you that we, the employees are aware and concerned. There has been a major power struggle between the key individuals in the company, namely Kevin Medina and John Naruszewicz.
It is correct this company was started by these 2 individuals. Beginning with John handling all customer related issues by himself around the clock and Kevin handling most of the interface and technical aspects of the registrar.
Currently, John Is still with the company, and is the official ,which we employees answer to. John is officially the CEO of Registerfly.com and he is working extremely hard to get the company back to a high level of respectablity and customer satisfaction.
As an employee, I have seen employees come and go , due to reasons ,which were totally unprofessional ,nor work related. Kevin Medina, attempted to play a role as a silent DICtator, as he would order employees to be terminated for reasons, such as simply not liking that particular person.
We would go through supervisor after supervisor, and there wasn't any sign of stability for Registerfly.
The attitude of disconcern toward all of our customer's issues was definitely a reflection of Kevin Medina.
This attitude was also displayed toward his employees.
Since the recent power struggle has taken place, the truth about who was /is the real problem, with Registerfly came to surface.
Kevin's one and only priority was/is strictly financial gain and not to supply customers and employees with a postive work enviroment and an excellent service provided. Many things have come to our attention , which have left many in shock, from the actions displayed by Kevin Medina. Please note that my opinions are based on nothing but the actual events and experiences, witnessed with my own two eyes and ears.John is currently in charge and Glenn Stansbury is still with the company,as well.
It is their primary focus, of reestablishing the credibility and proper standards, as that of what was once the world's fastest growing registrar.
The employees, which remain ,and management ,will sacrifice our time and energy to clear all the wrong information and dark cloud hanging over Registerfly.com, due to Kevin Medina's constant lying and lack of respect for his the employees and customers.
After reading , the most recent blog entry, many, if not all the facts were nowhere near the truth.
All accounts, which were frozen ,were frozen, due to illegal actions taken involving accounts solely in John's name.
Many purchases were made in an illegal fashion , which were not company related and all for personal use. These charges include, 6,000 dollars for a liposuction procedure.
More than 10,000 monthly for rent fees applied to a penthouse in Miami, Florida.
The most shocking, being more than 10,000 for the services of a male escort!!!!
All current employees , have seen the legal documentation , regarding these illegal charges.
For all who will read this posting , it will be completely up to you to use your best judgement to decide , which side of the story is more accurate.
Feel free to post comments and questions regarding recently TERMINATED Kevin Medina.

Barney Grundlefurrrrrrrrrrrrrrrrr
I see a Pulitzer in my future
admin Super Administrator | 2007-02-16 10:14:06
Thank you for making this clear. Now, why hasn't John ... the New CEO come forward with a response?... Why hasn't Mark Klein responded in the NamePros.com forum. There are a lot of questions and Registerfly has remained silent and the general public that has been screwed over wants some answers.

Thank you!
domainiac1 - reply to admin? Registered | 2007-02-16 10:51:32
John is basically trying to right the ship. The good thing is that since a lot of the problems that hampered business relationships were personally involving Kevin Medina now that he is gone they are actively being repaired.
domainiac1 - reply Registered | 2007-02-16 10:22:34
Mr. grundlefurrrrrr mentioned the lipo thx,
the actual story is very deep. Registerfly is currently headed in the right direction (without Mr. Medina) and any current inconvenience is temporary and is a prelude to a much improved customer experience.

We are definitely interested in letting the true story be known however right now there a lot of suspect sources. Please email domainiac1@gmail.com or just hang on for the next post.
flytrap - Good drama, but... Registered | 2007-02-16 10:24:45
...who is still locking our property?
domainiac1 Registered | 2007-02-16 10:42:31
flytrap - Good drama, but... Registered | 2007-02-16 10:24:45
...who is still locking our property?


KEVIN MEDINA!!!!!
Nobody else stands to benefit from registerfly not doing normal business except an unprofessional spurned former ceo and nobody else has the (temporary)access to disrupt business on such a level
HaryPairaTestes - "The Real Kevin Medina" your Registered | 2007-02-16 11:14:42
This is a beautiful story that this blog has posted...it really makes kevin out to be this innocent, caring, hard-working individual who is trying to save the remaining remnants of what is left of Registerfly. Being a real Register"Fly" on the wall i can certainly guarantee that Kevin is making massacre of what is left of the company. If you ever have the pleasure of meeting this miserable man...hold onto your children because Kevin will suck the blood out of anything he gets his hands on, and that is what he is trying to do with Registerfly, while John is trying to piece back to together what Kevin has broken. Kevin Medina is the only to blame so customers if there is someone to point your fingers at Kevin Medina is your man. He needs to man up to his mistakes and end this massacre he has created. John N. will bring a new light to these dark days that Kevin has shun upon this company. Kevin is the kind of person that brings down the morale of his employees while John is there to pick them back up. There is a new Flight @ the FLy

Vote For John
admin - The Silent CEO Super Administrator | 2007-02-16 12:18:05
Ok, so where's John. From what I understand it's Kevin that owns the majority of the shares of the business. Where's John? Why hasn't John responded to any of this?

It's funny that it's taken the above statement to get a response from the boys out of New Jersey. Prior to this Registerfly has been quiet like a Church mouse.

Still, the CEO or supposed CEO John Naruszewicz still remains quite. I thought Kevin was the silent type, not John.

Registerfly has hurt a good many businesses while enhancing their own. 4 years ago there were complaints filed with the BBB that were unanswered, what did John do about those? What did any of Registerfly do about those other than ignore all the complaints.

It's funny how once the problem has escalated to the point where it cannot be ignored any more, we're getting messages from employees out of Jersey. What's taken so long? You've all known about this site for a long time.

Matter of fact, it was Paul V. that threatened me with a lawsuit to shut this site down when I first opened it. Until now everyone has been quiet about what's going on in Registerfly... why the hush hush?

I think it's time that the person that where's the pants in the company step forward and address these issues and do it promptly. You owe it to your customers...
domainiac1 - Reply to Admin Registered | 2007-02-16 12:18:32
"Still, the CEO or supposed CEO John Naruszewicz still remains quite. I thought Kevin was the silent type, not John."


YOU THOUGHT RIGHT
elhajj - Registerflies now assists Regi IP:67.91.241.131 | 2007-02-16 12:49:06
Registerfly has much to thank Registerflies for. Amazing!! When you look at what is going on and the details that are being released, it allows you to piece together the whole Registerfly hydra.

The probe is infact ongoing but there is now some clarity. Although, it only appears thru thorough review of the registerflies news blog. The allegations released on Kevin's misappropriation of corporate funds are factual. Core employess of the ever augmenting registerfly have confirmed this thru documentation and actual intervention with highly creditable sources.

Registerfly is predestined to re-emerge just as valiantly as other historical corporate rebirths. Trust that the orginal founder (John Naruszewicz) has taken all the appropriate legal proceedings in handling the corruptive actions of the said counterpart, Kevin Medina. There are also legit reports of authorities visiting the registerfly, boonton, location with arrest warrants for Kevin Medina. I've had the pleasure of gathering this information for my managerial business class and it has sparked the interest of many of my fellow students and even some of the English tutorial staff that assisted me in editing my draft for final entry.

In whole the Regfly story is indeed rather entertaining and it does question the integrity of the company but the fact also remains that a very big percentage of Fab 500's have gone thru very similiar conflicts, believe it or not. For those who have done the resourcing for such writings could tell you all the same.

Its been a pleasure being apart of this news forum, I do see Registerfly making a major comeback nevertheless with the devoted and puposeful principals (that includes the likes of Glenn Stansburry) a rejuvenated staff and an irreproachable business plan.

Good luck Regfly and just keep in mind the words of the legendary Vince Lombardi,
Quote:
WE KNOW HOW ROUGH THE ROAD WILL BE, HOW HEAVY HERE THE LOAD WILL BE, WE KNOW ABOUT THE BARRICADES THAT WAIT ALONG THE TRACK, BUT WE HAVE SET OUR SOUL AHEAD UPON A CERTAIN GOAL AHEAD AND NOTHING LEFT FROM HELL TO SKY SHALL EVER TURN US BACK!! - Vincent T. Lombardi
Grundle - Locale Registered | 2007-02-16 14:09:15
Kevin Medina
ICON
Penthouse apt.
Miami FL
Quote:
Phone Number Removed


Not a bad place to live for a person , who has no job......
HaryPairaTestes - Copy of Court Ordering filed a Registered | 2007-02-16 13:35:11
http://registerflyblog.com/
Follow this link to see legal documents filed against Mr. Kevin Medina
flytrap - Very interesting blog Registered | 2007-02-16 14:21:53
I hope it's not too late to rescue RF.

Good luck.

By the way, the file "Copy of Court Filing" is an Adobe Acrobat document and needs to be added the extension .pdf in order to read it.
cc5 - The Answer Is Very Simple Registered | 2007-02-17 00:34:52
Hey Grundle,

The answer is very simple bro.

1. Tell your loser boss to unlock our domains.

2. Tell your loser boss to allow us to update our contact info.

3. Tell your loser boss to give us the correct epp codes.


That's all there is to it bro. Cuz we quite frankly could give a rats ass as to what happens to Registerfly. You guys created this bullshit and now you guys gotta eat it. The law will make sure of that. We just want full control of our domains so that we can all get the fuck out of there. Simple as that.
dsmj - I wish i had found this site s Registered | 2007-02-17 13:48:51
I tiook everything at face-value in dealing with registerfly. Had i seen this site i would have avoided them, but now i'm in deep and its too late. Probably many people fall into this.

anyhow - i'm a video guy so of couse , i made one and put in in a domain i can't control now, its stuck in the data i signed up with, no tranfer, no dns changes nothing works.

http://charlesferri.com

i hope you enjoy it.
msgia - re: I wish i had found this si Registered | 2007-02-24 15:10:20
dsmj wrote:
I tiook everything at face-value in dealing with registerfly. Had i seen this site i would have avoided them, but now i'm in deep and its too late. Probably many people fall into this.

anyhow - i'm a video guy so of couse , i made one and put in in a domain i can't control now, its stuck in the data i signed up with, no tranfer, no dns changes nothing works.

http://charlesferri.com

i hope you enjoy it.


I certaininly did enjoy your video. It's sad but true that this has happened to so many people.
dsmj - UNLOCK Registered | 2007-02-17 14:04:51
It seems they are off. Can anyone get them to allow unlocking to actually work!

heck they cant renew domains, they cant even renew their SLL Cert, it expired on the 16th, they havent renewed it.

http://registerflyblog.com/ is down.
cc5 - So Who's The Asswipe Now? Registered | 2007-02-18 12:40:58
Well Grundle, it looks like Medina is out of the picture now and therefore no longer to blame from this point forward. So logic begs me to wonder who's the asswipe now that's keeping our domains locked up and keeping us from updating our records? Who is it Grundle? And most importantly who's the asswipe now that's keeping us from obtaining the correct epp codes so that we can all get the fuck out of there? Who is it now Grundle? What more excuses do you guys have for us? What's so damn fu**ing hard about telling your shitfaced boss to lift this universal lock? Does he really think that the best way to keep customers is to hold them hostage? What kind of a delusional state (besides New Jersey) are you guys in? You guys simply don't get it do you? It's over Grundle. RegisterFly is finished. Got that? FINISHED! You guys will never recover from this. You guys have fucked over way too many people and yet continue to do so with each passing day. So you need to go tell that scumbag boss of yours and his little space cadets to lift the lock so we can all get the fuck out of there. It's that simple bro. Lift the fu**ing lock. And by the way, if you guys want sympathy this is not the place to get it. That's what mommies are for.
dsmj - This is unacceptable Registered | 2007-02-18 08:25:50
To Anyone reading this:

The cost of webdevelopment greatly exceeds the cost of any domain registry costs, even redemption.

Basically an accredited ICANN registrar with a decent looking web-interface can fool someone into registering a domain name and relying on it, when that domain has been promoted at huge $$$ , printed on a lot of Business cards, advertizing, and points to a 20,000 website.

So this situation is as hostage and extortion event that appears to be endored by lack of ICANN or BBB ( State and Federal ) or in fact any oversight with ability to act upon it.

I do not care what the costs are - every day a domain is out of service or not in control can producte costs or Loss Costs many times more than the value of the domain itself. It is not even insurable.

Registry management is NOT ROCKET SCIENCE and there is NOT ANY POSSIBLE EXCUSE.

The equation is out of whack when a $9.99 domain name problem can clobber the availability a $5000 web presence, that extra money on high availaibity co-lo hosting is being paid to support.

This is a material loss to my clients.
outahere - support Registered | 2007-03-02 21:21:28
We all owe you for doing the work to bring this site to us, but I think you take things at face value a bit too much. For example, you write,

"Glenn Stansbury, VP of Operations had a Pakistan company hired to help out with the support issues of Registerfly. The support company was supposedly a very good one but the problem was they weren't given the tools and training necessary, nor the access to the information that they needed to provide the support. "

Anyone who called tech support and got the Pakistani techs on the line would have to disagree. Their utter disdain for my very courteous questions was obvious. They were rude, lied, spoke very poor English, and had little to recommend them. Based on that, it is impossible to believe that "they lacked basic tools or training." A customer support company should know how to speak to customers and should not lie repeatedly. If they were asked to lie, they should have refused the contract.
coryb - News Story Registered | 2007-03-03 20:40:29
I found a news story about registerfly.com here: http://digitaljournal.com/article/131667/RegisterFly_com_Hacked
Only registered users can write comments!
 
< Prev   Next >