ICANN spoke yesterday with Kevin Medina and Mark Klein of RegisterFly.

ICANN asked for greater clarity from RegisterFly about auth-info codes and draw attention to this link to the registerfly.com auth-info codes retrieval process.

RegisterFly indicated that auth-info codes are being distributed to customers via RegsiterFly.com and customer service channels and they claimed that the site is functioning as it should to allow names to be unlocked. ICANN told RegisterFly it will run a test so we can verify that these systems are indeed functioning as advised.

RegisterFly said they would have a developer research and correct the problem registrars and other users are experiencing with port 43 and web-based Whois services. Presently, the RegisterFly Whois server provides no registrant, administrative contact, technical contact, or other registrar-level Whois data, but instead reports only registry-level data. ICANN has told RegisterFly to correct this problem and report back. The failure by RegisterFly to provide Whois service effectively prohibits all registrants of .com and .net names from transferring out, so this needs to be RegisterFly’s highest priority in order to protect the interests of registrants. This must be corrected immediately.

Regarding names registered as a reseller for eNom, RegisterFly confirmed that an exchange of information will take place this Monday, 12 March that will result in access to eNom systems, and enable “automatic” transfer of eNom names.

ICANN insisted upon daily reports indicating the number of transfers. We intend to publish these.

Finally ICANN said it would be referring and monitoring the performance of RegisterFly on handling complaints referred to it and to ICANN about RegisterFly.

It was made clear that it is absolutely imperative that the causes of complaints regarding transfers and auth-codes have to cease immediately. If they do not they will be the subject of further breach notices.

Written by Mike Zupke      You can contact Mike Zupke at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Please also follow the steps below or your message may not be timely handled.

If you are continuing to experience unlocking, auth-code, privacy service/protect-fly, or other whois problems preventing transfers, please send an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with the following details in this format:

1. all domain names affected;

2. your registerfly account name;

3. the email address associated with your registerfly account;

4. a brief explanation of the specific problem (in other words, say “I can’t get auth codes from the control panel,” or “I can’t unlock my domain name in the control panel,” or “I can’t log into my control panel” etc.);

5. the date when you last attempted to do the thing you can’t do.

Before you hit send, please (PLEASE) double-check to ensure that you’ve included all of the details listed above. If you don’t include the details above, we will return your email to you with a request for additional information. This will slow the handling of your complaint and also unfairly limit the availability of resources for other registrants.

Please use email address This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . You will receive an auto-response / anti-spam verification email, so be sure you are writing from an email address you still have access to or we won’t get your message.

Please also note that ICANN cannot force a registrar to renew a domain name.  You may, however, transfer your registration to another registrar.  To transfer your registration, you will need to unlock the name, populate your whois record with valid email addresses (that you have access to), and obtain the auth code from Registerfly and provide it to the "gaining registrar."  If you are having trouble with any of these steps, please follow the instructions above.

I've received emails lately that things are starting to work with the transfers.  This is good news for the domains that are still there.  Good luck with it and please let us know in the comments how things are working. 

Comments

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cyberws - Skeptical, but waiting as alwa Registered | 2007-03-12 23:43:17 I am skeptical but would like to be proven wrong. I am still waiting on authorization codes for several domains for way over a month now. Plus RF messed up a transfer from eNom some 40ish days ago and it sits in limbo.

Halikar - At least one works Registered | 2007-03-12 23:49:02 I have a domain that has been tied up with the eNom limbo stuff that showed up this afternoon with a transfer code, and finally allowed me to alter the whois info. So something is getting done somewhere.

Agrawal - ICANN's offer Registered | 2007-03-12 23:53:32 ICANN will follow up on individual complaints: If you read the comments on the ICANN blog below the above post, Mike Zupke makes this offer: --------------------------------- Comment by Mike Zupke 2007-03-11 02:33:29 If you are continuing to experience unlocking, auth-code, privacy service/protect-fly, or other whois problems preventing transfers, please send me an email with the following details: 1. all domain names affected; 2. your registerfly account name; 3. the email address associated with your registerfly account; 4. a brief explanation of the specific problem (in other words, say "I can't get auth codes from the control panel," or "I can't unlock my domain name in the control panel," or "I can’t log into my control panel" etc.); 5. the date when you last attempted to do the thing you can’t do. Before you hit send, please (PLEASE) double-check to ensure that you’ve included all of the details listed above. If you don’t include the details above, we will return your email to you with a request for additional information. This will slow the handling of your complaint and also unfairly limit the availability of resources for other registrants. Please use email address transfer-questions@icann.org . You will receive an auto-response / anti-spam verification email, so be sure you are writing from an email address you still have access to or I won’t get your message. - Mike Zupke --------------------

kimvette Administrator | 2007-03-13 00:14:39 Please, do us a favor and post success or failure reports in the forums at http://www.registerflies.com/component/option,com_joomlaboard/Itemid,71/func,view/id,1817/catid,14/ We want to keep track of this kind of thing here, and also by posting your results you will be sharing valuable information which can help our other users.

blakilox - FACTS a little harder to get a Registered | 2007-03-13 00:46:55 It's taken some time for me to get a bit sick of this BS I've got some lost domains I've got some domains with the infamous Auth Code RRP This is the FACT on the Registerfly site TODAY NOW 1# IF YOU CANT DISABLE PROTECT FLY YOU CANT SEE YOUR AUTH CODE 2# THERE IS CURRENTLY NO WAY TO TURN PROTECTFLY OFF it Err's "Unable to connect to remote API server" ICANN do you hear me!!! do you hear me! Registerfly turned Protect fly on all but 10 of my 1155 remaining domains, when it was previously disabled for ALL domains that makes me estimate 99.134199 % of all domains NO AUTHCODE ICANN Representatives if you may just insist Registerfly PLEASE just fix that ONE thing for now I beleive it would go ONE Hell of a long way. I have 180 domains expiring in 17 days, and like I want to hand over cash to Registerfly. I have ZERO confidence if I pay registerfly anything those domains will actually be renewed. If registerfly would answer ANY of my support tickets with ANYTHING even with just a "we are sory for delay, we are working on it" perhaps I would at least give the insane "pay them" option a try because there is no other option But then perhaps that's their game what would I think if I could figure out if the 25 cents are actually flowing from Registerfly to ICANN Perhaps I would stop looking at it like a Hostage situation you simply never give in to terrorists demands Perhaps Mike Zupke reads this. I dunno. I dont know if I am going to send him email I hope enough people are communicating these facts "Unable to connect to remote API server" Mike do you know what RRP means Registerfly Rest in Peace? What do you think? should I send Mike an email?

dppy - re: TURN PROTECTFLY OFF Registered | 2007-03-13 03:34:00 blakilox wrote: 1# IF YOU CANT DISABLE PROTECT FLY YOU CANT SEE YOUR AUTH CODE 2# THERE IS CURRENTLY NO WAY TO TURN PROTECTFLY OFF I have found a way to DISABLE PROTECT FLY and get the AUTHORIZATION CODE for my domains that were locked in protect fly. What you need to do is create a new free Registerfly Account for your self write down your new login name and password when you have created your new Registerfly Account login to your new Registerfly Account to make sure that you can access your new Registerfly Account logout of you new Registerfly Account and login to your old Registerfly Account go to change of ownership and push one of your domains that is locked in protect fly into your new Registerfly Account logout of your old Registerfly Account and login to your new Registerfly Account you should find the domain that you have just pushed in your new Registerfly Account edit the contact information making sure you do not engage protect fly you should now have access to your AUTHORIZATION CODE do the same with the rest of your domains that are locked in protect fly.

mrgreencom - re: re: TURN PROTECTFLY OFF Registered | 2007-03-13 22:11:36 dppy wrote: I have found a way to DISABLE PROTECT FLY and get the AUTHORIZATION CODE for my domains that were locked in protect fly. What you need to do is create a new free Registerfly Account for your self This only works for domains that show up with ProtectFly, not names that have the "Domain not found" error, or (from what what I've heard) for the RRP auth code error. The way I fixed the "Domain not found" error was to email Mike as this post suggests. Apparently it hasn't worked for everyone yet, but we need to put the pressure on through ICANN!

domaincollector Registered | 2007-03-13 12:12:22 The problem with "cannot connect to remote API only happens on BULK CHANGES. Not individual changes. I was able to remove protectfly on about 15 domains yesterday but I had to do them one at a time

briman1970 - Anyone???? Registered | 2007-03-13 03:09:36 Anyone know how to get a .AT or .IT domain out of Regfly? Neither one show auth codes and GoDaddy won't accept transfers with these exts. They aren't near expiration, I just want them the hell out before Regfly goes under (since they are revenue domains).

tatacaca - re: Anyone???? Registered | 2007-03-13 15:41:21 briman1970 wrote: Anyone know how to get a .AT or .IT domain out of Regfly? Neither one show auth codes For sure .IT domains (Italy) don't need a auth code. As the italian registrar is a serious one (very different from icann), it will retain all your data, and your domains are always safe. The mantainer (registerfly in the case) just can't change your data, so the domain will be always yours. If you want to transfer the domain away you have to notify directly the italian NIC (the equivalent of ICANN), with the new mantainer TAG, and they will make the switch for you. No need for auth codes. I guess the same goes for austrian domain names (.AT) Quote: and GoDaddy won't accept transfers with these exts. Godaddy won't cather for those TLDs. You have to chose another registrar, that is able to deal with this kind of domains. No registerfly fault neither here. Greetings

milosv - Expired Registered | 2007-03-13 04:17:17 What to do people who have expired domains there? I tried to renew domain a tens of times before its expiration, and now cant do nothing.

maxx - RegisterDie Registered | 2007-03-13 04:40:40 Just open a new account at registerfly and push your domains from the old account into the new one. https://registerfly.com/scripts/join.php From there you can do whatever it is you want to do with the domains. Lock them, unlock them, get the auth code etc. It is still not possible to renew the domains but you should be able to transfer them. Still no confirmation on this though, my domains are still pending. Give it a try with some domain that you dont care about first if you dont feel comfortable about pushing your domains.

whouse - Mine were too, until... Registered | 2007-03-13 08:57:26 I posted in the ICANN blog and emailed the problem to transfer-questions@icann.org and within about an hour of this, I received an email from RF for the transfer away authorization. Domain was expired but was not in the expired list any longer after the last RF restore. I used the method of pushing to a new account @ RF in order to get the auth code from RF for authorizing the xfer @ godaddy and that was about 09MAR07 but never received anything from RF for transfer away. The transfer was pending current registrar approval. Don't know if I just hadn't waited long enough or if it was because of the email I sent to ICANN but after that, I was able to complete the transfer away from RF.

aussiebattler - Tried it. Doesn't work Registered | 2007-03-13 07:28:51 Like a thirsty man seeing a mirage, I tried the abovementioned suggestion of creating a new account, and pushing. DOES NOT WORK !!!

iratecustomer - 3 Domains - RRP Registered | 2007-03-13 07:38:06 3 of my domains are still showing up with the auth-code "RRP". I have unlocked them, and removed protectfly more then a week ago. My support ticket has not been addressed, although I have notified Mike Z. I also have one transfer in progress that hasn't moved in quite some time. It's waiting for the current registrar (RegisterFly) to release it. -Irate

diogenes99 - re: Tried it. Doesn't work Registered | 2007-03-13 07:56:30 aussiebattler wrote: Like a thirsty man seeing a mirage, I tried the abovementioned suggestion of creating a new account, and pushing. DOES NOT WORK !!! The trick is the Lock them, then unlock them (even if they say unlocked).

nicola Registered | 2007-03-13 10:02:15 RegisterFly indicated that auth-info codes are being distributed to customers via RegsiterFly.com and customer service channels and they claimed that the site is functioning as it should to allow names to be unlocked. ICANN told RegisterFly it will run a test so we can verify that these systems are indeed functioning as advised. in reference to this part of the letter posted above, registerfly is not bieng accurate because i have domains that are 'unlocked' in the RF system but show 'locked' in whois info and won't transfer or update in whois after over 1 week. Also, RF customer service told me they would give me new auth codes (as the ones that are unlocked for transfer say 'bad auth code' and after 5 days they never did give me any new auth codes or update the auth codes in the system, they just keep saying wait 24 hours everytime when i call (by the way average wait time is not 30 minutes on hold, it's more like 2.5 hours) RF are not doing anything they say they are doing in my case!!!! i have wasted so much time on this. like i said in previous notes i've managed to get 80 domains out but still have 22 that won't get out and RF is not helping - they say they are, but they are not physically doing anything they said they would for me.

nicola - re: re: Tried it. Doesn't wor Registered | 2007-03-13 10:05:23 aussiebattler wrote: The trick is the Lock them, then unlock them (even if they say unlocked). i've tried that too, but it doesn't work even after 5 days.

Buggered - Internal Push Registered | 2007-03-13 10:10:27 Well, I tried the RF internal push to a new faux account. It xfered, but didn't update my RRP auth code as I was hoping. So I pushed it back. If anyone has had any success with updating their RRP auth code, I would like to hear how!

MNLNI - only 12 hours left for registe Registered | 2007-03-13 10:46:56 I mailed Mike Z regarding the domain not found error and no authcodes for all my 16 domains.Mike forwarded to registerfly and asked them to resolv in 24 hours. I got in mins the auth code for 1 domain and next 15 nothing happend. I updated Mike on this and only 12 hours left for registerfly to resolv the next 15 domains. The ball will move into Mike's court in next few hours and we will see

totodidrintintin - I sent email to Mike Z like he Registered | 2007-03-13 10:47:19 and didn't get an automated response. Didn't get any response. I did it exactly like he requested and sent it to transfer-questions@icann.net. Did anyone else get an automated response? Toto

niclas - .org Registered | 2007-03-13 10:52:24 Not sure it's related but I used transfer-questions@icann.org and first got an autoreply to verify my mailadress and then I got a mail from Mike where he said it was forwarded and I should give it two business days, so we'll see in a few hours.

a101 Registered | 2007-03-13 11:24:20 ICANN (or CAN't) needs to REQUIRE all registrars to send the UNLOCK/AUTHORIZATION codes WITH the confirmation emails when ANYTHING is done to the domain!!! END OF SUBJECT!!! i.e create renew, change contacts, WHATEVER!!! .

whouse - re: I sent email to Mike Z lik Registered | 2007-03-13 10:59:07 totodidrintintin wrote: and didn't get an automated response. Didn't get any response. I did it exactly like he requested and sent it to transfer-questions@icann.net. Did anyone else get an automated response? Toto The correct address, I believe is transfer-questions@icann.ORG and not .NET Try that address and see if it goes thru.

moods - RPP code? Registered | 2007-03-13 11:07:26 First of all, thank you admin for this website. Second, I felt bad about my story until I have read many of the crazy stuff that has gone on, so in a strange way; thank you to everyone for making me feel better. Third, My name is Gary and I have a problem. EVERYONE - HI GARY. I have about 7 domains left. Trouble is, these are KEY domains for me. The EPP or authorization codes are RPP or U or whatever. I have went the ICANN route and Mike told me to give RF 2 days. Has anybody discovered a way to get the real EPP codes? Transfer to another RF account, lock, unlock, stand on one foot, pull the tail feather of a yellow billed talleywacker, etc.? Gary

whouse Registered | 2007-03-13 11:16:21 Gary, I can only tell you what worked for me. I did move a domain from one RF acct to another. This did disable the whois protection and give me an auth code. On day 3 of waiting for a response from RF to allow approval of the transfer, I contacted ICANN at the email listed (transfer-questions@icann.org) and not long after that, I received the transfer approval email from RF with the final key. Others have said that this didn't work for them. Not sure for me if it was the push to another account or the email to ICANN but the overall goal was achieved in the end. Good luck!

MNLNI - Mike will Axe Registerfly in f Registered | 2007-03-13 11:34:41 gary, We are all on same boat. Mike will axe Registerfly in few hours. Please be patient. We are just waiting for the hour.

teeumup - transfer that worked for me Registered | 2007-03-13 11:49:38 I was able to unlock my domains by creating a completely new account. 1. Start from scratch and creat a new account, this seems to be important, don't push to an existing account 2. login to old account 3. click on "manage domains" 4. click on any domain name 5. click on "change of ownership 6. make sure "Push your names to another user" is checked then hit continue 7. enter user ID on new account you created 8. verify user ID is correct and hit continue 9. select each domain to PUSH and make sure you check "Change the Whois/Contact info on the names being pushed" this also seems to be important that did it for me, all domains are now unlocked and I have been working on this for awhile. an existing account does not seem to work you have to go in and create a new account to push to hope this works for others I also send an email to Mike Zupke yesterday and got registerfly to provide Auth code in one day. Be patient and keep at it, I have all domains in my control now and it took 7 days of constant nagging

nmutchler - new account etc didn't work Registered | 2007-03-13 12:51:35 I tried this step by step - and then even transferred the domain back - didn't work for me. I wrote to Mike Z on Sunday, and he told me to give them 2 business days too - This is the second business day. NADA so far thank goodness I wasn't holding my breath.

dppy - Domains less than 60 days old Registered | 2007-03-13 13:27:35 Has any one found a way to transfer .info domains that show up as less than 60 days old because Registerfly has moved the domains from registered to Enom/Registerfly to registered to Registerfly or have I got to wait until the 60 days are up before I can transfer my domains out of Registerfly.

Viccetzar - The Solution Posted to My Blog Registered | 2007-03-13 13:55:00 15 Step Solution. Works like a charm. Get all your codes. Follow to the letter. http://pokerrouge.com/blog/other/registerflycom-get-your-authorization-codes-now-before-titanic-sinks/

CedarPark - Pushing to new user didn't wo Registered | 2007-03-13 14:24:18 I created a new account and pushed one domain over to the new account to see if I could get an Authorization code. It pushed over fine but when I went to get the code, it still showed as RRP. So I guess I'll wait for Mike to help me. HELP ME MIKE!

outahere - paypal refund Registered | 2007-03-13 14:40:29 I just wanted to let everyone know that I got the paypal funds that were in my RF account refunded back into my paypal account. I have also deleted all credit card info from my RF account. I had already transferred my domains to eNom before attempting this. The paypal refund took place before the deadline given to Unified Names so perhaps RF is seriously trying to get their act together. I can only speculate though. So far, it seems to me that I've had the greatest success (getting auth codes, refunds, etc) when Kevin has been in control. Coincidence?

Wodchis - Web Hosting Registered | 2007-03-13 14:55:52 TODAY IS MARCH 13, 2006 REGISTERFLY.COM is preventing me from transfering my domains, and they are stealing funds. 1).I CAN NOT UPDATE MY WHOIS INFORMATION. EXAMPLE CART2000.com 2). I cannot see my authorization code to transfer domains. Example RollCage.com It says RRP which is NOT an authorization code. After 4 hours on the phone with them today, they would not tell me my authorization code. 11:30am thought 2:30pm. 3). Most domains have the protect fly on them and I can not see the authorization code to transfer the domain. AND I can not remove the protect fly on the account, so I am unable to transfer the domains. Example BlueBuffaloRanch.com 4). I Paid for the renewal of several domains registerfly said they and renewed sucessufully. Then in January the sites quit working and registerfly said they forgot to pay for the renewal, so they then wanted an additional $210 to renew each one. I paid these $210 fees ... and still some of them Enom said they didn't get paid for them and will not release them! Alex

BobfromCA - Protectfly Off - but really ON Registered | 2007-03-13 15:08:04 I have not had problems transferring several of my 80 names to GoDaddy... I unlocked all and turned Protectfly off on all... problem is, I have several accts that show Protectfly OFF but when I try to update Admin info and click on Protect Fly Disabled - it shows it is still enabled. Obviously, these accts will not transfer and are sitting at Godaddy showing a protectfly email address. I will try the push to new account mentioned above and see if that works. Some of these accts expire in April...

PPNSteve - can't access domains.. Registered | 2007-03-13 16:03:34 I'm still waiting for a response form RF.. I have a domain they let expire and we have no access to the cp / admin.. they have yet to reply to my daily email/ticket requests.. What can we do to get our name renewed and transfered short of hiring a lawyer?

BobfromCA Registered | 2007-03-13 16:07:27 Well I tried... I opened a new account at RF, pushed 2 problem domains from old account (change whois checked). Went to new account tried to update whois got this error: Error: error:No Entity found for Entityid: 3078308 Same as before... name shows unlocked but to be sure I went in and tried to lock name so I could unlock name. No go... unable to lock. I get confirmation emails from RF that account has been updated (new whois info) but nothing changes. I am concerned because site expires in a few weeks. My help ticket(s) obviously have gone unanswered for quite some time now... I resell names for a few bucks more than I pay... for amount of time put in this fiasco it will take years to recoup lost wages!

markk - Account swap didn't work eith Registered | 2007-03-13 17:27:55 I tried the push domain from one account to another, but that didn't help. Still can't edit WhoIs, auth code still blank, and WhoIs edit attempts return Erroromain name not found. Did my report to Mike at ICANN and got the 'RF contact you in 2 business days'. Hopefully something will happen. Tried calling RF support line today. The support page has a new phone number for Customer Service, but it just rings and rings with no answer. The normal phone number answers and I gave up after 50 minutes on automated hold.

fullmoonfantasy - Domains deleted from account Registered | 2007-03-13 18:17:02 Hello Renewals consistently failed but funds were not refunded to the quik checkout account. Suddenly last week the quik checkout account was a zero balance instead of approx $57 that should have been there. Today I asked for and received a refund via PayPal for funds that had been deposited in a RF quik checkout account for a client. This AM my clients domains were listed but have now been removed from the account. Some of these domains are paid through 2010. Has anyone experienced this situation and how did you resolve it? I have notified ICANN and asked for help.

fullmoonfantasy - MORE BAD! Registered | 2007-03-13 18:37:03 Minutes ago I received an a forwarded e-mail from my client from registerfly. Following is a cut and paste (names omitted for my clients protection) [b]----- Original Message ----- From: To: Sent: Tuesday, March 13, 2007 2:37 PM Subject: RegisterFly.com Account Transfer Confirmation The following domain(s) were transfered from account meilingchows into account fraud. Domain List: ************.com ************.net ************.org ************.us ************.biz ************.com ************.info ************.net ************.org ************.us ************.com ************.net ************.org ************.com ************.net ************.org All internal domain transfers are reviewed by our security group and are subject to verification. If you dispute this transfer, please visit http://www.registerflysupport.com[/b]

edpudol - my Main site expired can't re Registered | 2007-03-13 18:40:10 I have paid 3 times the renewal of my main domain, but the expiration date does not change the money was taken by them but my domain now expired... What should I do to get back my domain, and can I request transfer of the domain even it is expired?

banshman - Data Loss Registered | 2007-03-13 18:46:12 I have 1300 domains still at RF in 2 accounts. One thing I discovered was that all my transactions after 2/22 until last week were suddenly erased from the database. All renewals I made were erased, and domains that I rescued from expiration are expired again. Also, domains that I had renewed and pushed into my other account were suddenly back in the original account, with all of the renewal info missing. I still have an email history of all my transactions, so they better be quick in resolving this. I am having success moving the vast majority of my domains out of RF, with the exception of the ones affected by the data loss. It is so slow trying to get each authcode one by one (I've already manually unlocked each one and individually removed the protectflys). I wrote Mike Z at Icann yesterday and received a quick response from him, I will patiently wait until tomorrow to see if anything gets fixed.

chuckh - Expired name still works!?!? Registered | 2007-03-13 18:52:15 Got 40 names out so far. I have 8 names left that I have tried every method mentioned and can't get a proper auth code. Did the form with Mike and got all the proper responses back. Waiting two business days to see what happens. Interesting. One of the names expired March 11 and its still resolving fine. Anyone else see this? Charlie

mazadillon Registered | 2007-03-13 18:59:07 I think your best bet is to sit on the phones until you eventually get to speak to someone. I've spent (literally) hours on hold and when I finally got through my problem was solved within 10 mins!

RichF - Fly to Miami Registered | 2007-03-13 21:15:05 I really feel for banshman. If I had 1300 domains in two RF accounts and I wasn't getting service, I think I would get a cheap ticket on Spirit airlines and park myself in the RF offices until I had a code in my hand for each domain. If you are in the USA banshman, this might the best way to get results. It is one thing to sit in an endless queue and another similar thing to sit in a queue waiting for Mike Zupke to get you in a potentially shorter queue. But being there and starting death in the face has go to be better than waiting and hoping. I can just guess that if you won't leave until you get satisfaction, you will get satisfaction. People ARE getting release codes eventually. So how can you get to the top of the eventually list... Anyway, that's my two cents. RichF

gearedup - THANKS Registered | 2007-03-13 20:53:54 I have been watching this board for quite some time now. Weeks actually. In the fury of all the chaos I have forgotten to simply say "thank you". Thank you to the Admin. for giving us a place to share all the this info. Thanks to everyone for posting your tips regarding transfers. I still have about 40 domain names to get but we're doing it. This time, we're getting hard copy documentation of auth codes to include in every client file we have. I'm wondering. Is anyone even at Registerfly now? Are they even answering the phones or have they totally abandoned the company? I say this because NOTHING has changed. Auth codes like some domain names still appear to be MIA. ...Just wondering. And Admin. a personal thank you again.

yogibear1 Registered | 2007-03-13 20:55:17 Hi, I have heard from Josh at enom who has promised me that he will do his best to transfer my domains under enoms name for $9.99, however after hearing all the horror stories of people being charged $160.00 I am aprehensive. Some of mine have expired this past week. Should I trust him?

ultravisiontech - re: Registered | 2007-03-14 10:54:50 yogibear1 wrote: Hi, I have heard from Josh at enom who has promised me that he will do his best to transfer my domains under enoms name for $9.99, however after hearing all the horror stories of people being charged $160.00 I am aprehensive. Some of mine have expired this past week. Should I trust him? As long as they haven't been expired for more than 30 days you should be ok.

ultravisiontech Registered | 2007-03-14 10:57:01 So does this mean that ICANN is giving them more time to resolve their issues because Kevin Medina wasn't in control of the company?

zgarner Registered | 2007-03-15 11:45:44 yogibear1, Just an update regarding eNom. I was fully expecting to be asked to pay the outrageous $160 fee. I didn't really expect much from eNom after the stories (and probably because of their parent company). I'm happy to say today I got a transfer success email from them and when I went to see the damage at renewal was greeted with the $9.99 fee. What a simply amazing relief at the end of the bizarre experience. I've got some other domains to work out but this is the first good news *I've* had since the beginning. Hope other people are seeing the same results. FWIW I put my request in over a week ago and didn't hear back, not a peep, until today. But I'm a "good news with open arms" kind of person. (:

eljefegrande Registered | 2007-03-14 14:21:11 Hey Yogi, I have dealt with Josh at enom as well as Michael over there and they both helped push several of my domains (one was even expired). They helped with a few issues getting my domains transfered for sure. I have one more domain stuck at registerfly, which I can't update or move. I reported the incident to Mike Zupke at ICANN the other day and they are definitely reading their emails, see below. This is from ICANN, and they copied several internal addresses at RegisterFly. If I don't get a response I'm going to post those emails on this forum. "Dear Jeff: I have forwarded your message to Registerfly and asked them to assist you. Please let me know if they are unable to help you or if you do not hear from them in the next two business days." I guess we see what happens in two days...

rahvin - Not much comfort but humorous Registered | 2007-03-14 14:26:04 For those of you that haven't read the court documents, I thought I would post a quick summary of the charges Kevin Medina won on. These explain a torrid coup attempt and endless lying by John N. John and Kevin were lovers, Kevin fell out of love and moved to florida. Kevin needed money for the business and was going to execute and agreement with John to infuse the business with cash for 50% ownership. In error Kevin's attorney gave another business employee Glenn the certificates to hold in advance of payment. John and Glenn (probably the new lovers) then took action to illegally fire Kevin, and altered bank account access such that Kevin couldn't run the business anymore. John and Glenn are the ones that so severely messed up the business that all of you lost your domains. John and Glenn are the ones that deserve the blame and Kevin just now back on the scene is trying to restore the company. Give him time guys, and if you need to vent, get John's or Glens email or phone number and tell THEM what you think about their actions. They are the ones you should be suing for damages as a result of their fraudulent attempt to take over Registerfly.com. They are the ones who came on here and told lies, they are the ones that stole your money and they are likely the ones that stole your domains. And I would be willing to bet the FBI was never involved, again just a fabrication of John N. Below you will find excerpts from Kevin's counterclaim on the lawsuit filed. Quote: 16. KM (Kevin Medina) and JN (John Naruszewicz) had a personal and romantic relationship commencing approximately 1997. ... 20. Commencing October 2006 the personal relationship between KM and JN began to deteriorate. At the same time, their ability to work together also deeriorated. In November, 2006 KM relocated to Miami, Florida and commenced opening an office there. 21. As the parties' personal relationship broke up, JN became hostile and unstable. He also made demands for an interest in the Company. 22. At the same time, the Company, because of an expansion that included purchasing Registerfly.com, a direct domain name registry, rather than just being a reseller for other registrar's of names. The expanding business needed an infusion of cash. 23. In order to calm down the tension and to obtain needed capital, the parties entered into an Agreement that KM executed Jan. 12, 2007 and JN executed Jan. 23, 2007. 24. Among the pertinent terms of the Agreement were: a. JN would make an investment of $500,000 in the company no later than Feb 11, 2007. b. JN would be issued stock for 50% ownership of the company. c. KM would continue to own the remaining 50% of the Company. d. There would be a Board of directors comprised of KM, JN and a third party to be selected. e. The hiring and firing of all personel was to be agreed upon by both JN and KM. f. KM and JN would move forward "in good faith" to put in place a Shareholders' Agreement and other documents required to implement the Agreement. g. JN and GS (Glen Stansbury) would run the Boonton office and KM, would serve as president and CEO of the entire operation, would run and build the Miami, Florida office. ... quick summary: KM hired a lawyer to draft the agreements, they were submitted to JN who signed the agreement and in error the attorney gave the agreement and stock certificates to GS before payment was made. 30. JN and GS promptly took the Shareholders' Agreement and stock Certificates and went to the Company's bank, Commerce bank ad attempted to have GS added as a signor and to take control of the account. ... quick summary: After difficulty in trying to move funds between accounts KM was going to go to NJ and try to resolve the problem, at the same time he told JN that he would cancel the agreement if payment wasn't received on Feb. 12th. JN then hired a lawyer, presented the unpaid stock certificates and using the lawyer attempted to fire JN. KM notified them at this coup attempt that they held no interest in the company and he was in fact terminating them. 45. Despite termination, JN and GS have failed and refused to terminate thier relatioship with the Company but in fact have sought to control the board and operations of the Company through their illegal and improper assertion of authority including bringing suit against KM.. 46. The impact of the illegal and improper actions of JN and its counsel in implementing the sham resolutions at the purported meeting, has be devastating on the Company, and KM, including the following: 47. Banking institutions and CC processors forze Company accounts because of these disputes. 48. Cusomters and venders were not paid or their orders; processed properly; and staff remained unpaid. ... 53. Untrue and inflammatory statements were made by JN to the press and to bloggers and prosecutors about KM and the Company with the intent and/or effect of damaging reputations of KM and the company. ... 57. The value of the COmpany constitutes most of the assets which KM has accumulated over his life and themajor source of his livelihood. Unless this action is stopped and, KM is returned to his rightful position and authority within the Company he will be irreparably harmed.

kamil1 Registered | 2007-03-14 16:41:45 What you quote is interesting, but it only proves that John and Glenn are liars. It doesn't prove anything about Kevin. Many people here have had problems with RegisterFly dating back before the attempted coup, or even before Kevin moved to FL. There really is no good party in this whole mess. There are just various degrees of bad.

rahvin - I'd also like to add... Registered | 2007-03-14 14:32:49 That if John N. actually does have .5million in real estate holdings he would be a ripe target for those of you that lost valuable domain names.

bigfoot - TO rahvin Registered | 2007-03-14 14:51:07 To be honest with you and the rest of the people here I don't much care about the power struggle only the effect it has on my domains. Things went wrong a long time ago for me and I should have moved much earlier. All I'm interested in is getting out from RF and saying goodbye to the mess I didn't create but got mixed up in. I'm not interested in giving John, Glenn, Kevin or anyone else at RF any more of my money. $70+ disappeared, $43+ is still showing as in the account. I've accepted, reluctantly, that the money is gone. Yes, I'll fill in the forms but don't hold out much hope. I used a CC to pay into the funds so don't expect much hope from them. (I'm not going to even try until I've got all my domains out after having read about the problems with charge-backs.) I too have dealt with Josh and have had some success in getting domains out and transferred to eNom. That is only true of domains still recorded with eNom as registrar from when RF were a reseller. I too have sent an e-mail to Mike at ICANN who is now swamped with e-mails about RF. I got a reply from him and a colleague of his. I'm now waiting the aforementioned 2 business days (more like 3 because of time-zone differences) but don't hold out much hope for a solution yet. Part of the locking of the domain names is now down to affilias and others 'protecting' the domain names and preventing changes. Unfortunately it has a side effect that I can't move them even with valid codes (for the few I've got). Oh well, next week should see the end of 3 business days and a new round of e-mails.

nmutchler - My two days are gone - still n Registered | 2007-03-14 16:03:36 I wrote to Mike Zupke as he said we could on his blog. It was Sunday March 11. He asked me to wait 2 business days and then get to him if nothing had happened. I wrote late last night and told him nothing had been resolved. I got an email today that [i]said "Please check your spam folder to ensure you did not miss their email and I will ask them again to contact you. Regards," Mike Zupke[/i] Thanks .. that's a big help - let's put it off another 2 days .. then another 2 days. Been there 20 times already. The latest blog regarding this at ICANN shows domains been transferred out .. in the hundreds. I can assure you that none of them were mine. Also - as to the number of domains that registerfly says it has? Well, since they never remove them from our account manager when we transfer them out - they're probably counting those too.

kamil1 - Mine are gone as well... Registered | 2007-03-14 16:51:30 To be fair to Mike Zupke, I don't think the real purpose he asked for problem reports was to attempt to resolve them with RegisterFly, one by one. Rather, he wanted to be able to counter the inevitable RegisterFly's claims that the site is up and running again and that everything is pretty much back to normal. Some people who e-mailed Mike reported vastly improved response times from RegisterFly. Good for them. Unfortunately, it wasn't the case with you or me. Let's just hope our cases, and those of many others in the same situation (so do send those complaints to Mike Zupke!), will persuade ICANN to act boldly and take accreditation away from RegisterFly ASAP. I'd love to see that happen .

nmutchler Registered | 2007-03-14 17:11:30 you are right Kamil - it isn't Mike's fault - and I shouldn't have blamed him. It's MY fault for not getting the daggone domains out faster. I was hoping for a "And they domained happily ever after" .. But I haven't gotten past "Once upon a time you owned a domain"

cobut - Thanks Justin and to Mike Zupk Registered | 2007-03-14 19:43:51 Finally got the last of my domains out today . Like everyone else here, I have been checking this site for updates every few hours while stressing about losing domains and business. Thank you Justin for your time and this invaluable site. I was expecting to have to contact Mike Zupke again today when the 2 day limit expired, but I received my Auth Codes within an hour of the expiration time. Even if Mike is only forwarding the mails to registerfly, it puts the weight of ICANN behind the request and it seems to be having the desired effect. I'm still resentful of ICANN's very late intervention in this fiasco, but in my own relief, I think Mike Zupke Rocks!! I tried every trick and variations on them that have been posted here as my domains were in protectfly and giving domain not found in RF's interface. If you have had the same symptoms, it may be worth trying again. RF may have the protectfly API working again... BTW I got through to RF support 2 days ago and got a renewal posted on a domain that had expired a week ago. I told her I had already paid 3 times for renewal and the renewal was applied with no further payment while I was on the phone. That was suspiciously easy. It shows with the new expiry date in the registry info, but not in the detailed whois. It is in the process of being transferred out now - if the renewal was only an internal data change, I will know soon and will post again...

bloggerman Registered | 2007-03-14 20:48:30 Well what is it when you click a domain in the Manage domain list, then go press the internal push to another RF account you come up with a redirect back to the home page of your Manage account and the URL it gives is this: https://registerfly.com/scripts/account.php?err=INVALID_PUSH Note the INVALID_PUSH

Buggered - RRP Update Registered | 2007-03-14 22:31:01 Well, I emailed Mike Zupke with the domains that were showing RRP for auth codes. With in 24 hours I received a reply from both Sara Stohl from ICANN and Robert O'Niell from RF. The reply from RF had valid auth codes. It is amazing how personal RF's customer service became with ICANN breathing down their necks. I re-initiated my transfers using new codes. All looks well so far! Thank you Justin, Mike and Sara. If this goes without a hitch, then I will be totally free from RF.

Stanley Registered | 2007-03-14 22:55:13 The next target should be Enom. They've shown themselves to be just as irresponsible as RegisterFly throughout this whole mess...

elwoodmc - ?'s & comments Registered | 2007-03-14 23:50:21 My domain expired today - the one I've been trying to renew/transfer from registerfly for over a month. I did send my info to ICANN and Sara Stohl did send it to eNom. But how is that going to work? Is it going to cost me the $160 that I've read about? I've been trying to transfer it. Will I be able to transfer then renew? I'm not like many here,I just have a few domains. I am really sorry for those that make their living from this and are basically put out of business or at the very least greatly inconvenienced and stressed because the situation was allowed to go on this long. I did have auto renew on a domain that Registerflew allowed to lapse. Of course they quickly offered to provide it for me again if I would pay them $209. Good thing it wasn't being used at the time. I do agree with others that eNom is also to blame and is profiting in the short term off of the misfortune of others. It would be a very good idea to let others know about eNom. And maybe their owner Demand Media needs to be made fully aware of their questionable methods through hundreds of emails. If we spread the word all of this will come back to bite them in the end. A special thank you to this web site for the information and assistance.

zgarner Registered | 2007-03-16 13:15:51 From what I've heard, if it's an eNom domain and it's been successfully 'pushed' to eNom (Registerfly can't help you with domains who's registrar is listed as eNom) the renewal fee *should* be $9.99 unless it's been expired for 30 days or more. That's just what I've pieced together from reading here and my own results. My domain took about a week (without any confirmation to speak of) to transfer to eNom. I did the screenshot/scanned ID/account info/domain email as suggested here (and as per their directions). The other day I got a push suceeded email rather out-of-the-blue and logged in and went directly to renew. No wonky prices. I think I'm in your boat, in that I only had a few personal domain names that ran into trouble. Nothing valuable, I mean maybe to me, but not generally.

blakilox - Red Eyes Registered | 2007-03-15 02:35:03 Banshman 781'th Auth code of 1140 I FEEL the registerfly interface it's like pain... Tabbed Browsing makes a help but there's a F*king thunderstorm outside and if the b*stard corrupts my spreadsheed My Kingdom for a UPS Export your authcodes to a report? why shurly not, conveiniantly make it hard to get out even when it does seem to start working. think every ICANN acredited registra should be asked to provide this simple function, My Eyeballs are about to rupture and my girlfrend has left

RichF - Free at last Registered | 2007-03-15 02:49:52 Free at last, free at last. Oh Lordy, free at last!

blakilox - Rats from a sinking ship Registered | 2007-03-15 07:13:23 I realised i can now subconciously transfer domain names... while watching television, talking on the phone. kind of like Neo in the final scenes of the Matrix, my left hand is typing this and my right hand is transferring domans it's unusual Last night afew hours sleep I noticed actual Registerfly Nightmares Just clocked over 1000 Auth codes, Lot of lessons learnt with this. ALWAYS keep your Auth codes handy even if it's a pain in the ass to get them. When is somebody going to Build a super LITE fast Registra site with cool bulk features at an easy price would have my business and 1200 odd domains for possibly the next 20 years That's a lot of money, I'm thinking it costs so much to gain customers, Registerfly throwing them away SO EASY you know, cant help I feel sorry for Medina I dont know if there is a better offer than $5 at the moment, I've started gathering sites at MyDomain but the way it works may actually be worst than registerfly for me. Painfully slow but Medina really did a really nice job of the Registerfly site, it's possible I would miss it. so far, I have one domain RRP, just happens to be a critical domain, just my luck, expires in 8 months, hopefully we can sort this out by then.

blakilox - Ranting Registered | 2007-03-15 07:14:00 Excuse me for Ranting, it's a form of Therapy

jonangel - Ranting Registered | 2007-03-15 08:11:29 blakilox, reading your ranting is my therapy ... so thanks for ranting

blakilox Registered | 2007-03-15 09:44:37 HAHAHA. yes thanks Jonangel, I still cant help coming back here every hour to check for news, I think there is a need for Domain Owners Anomymous, DOA or something, I've got a tummy pain, All this has given me a atummy pain, sore fingers and blury vision. Talkabout a Customer service experience. I have "Registerfly - Bad Experience" Tatoo'd on the inside of my forehead,and being a webmaster for one of the worlds largest IT companies people do ask me, "I want to build a website, who would you recommend?" Who could get an answer from registerfly... for god sake, all they had to do was COMMUNICATE with me, restore my confidence, That john had a go at putting something on there, ripped down by Medina I guess, why is he not talking to us hell he has a web site, I visit quite often. I dont care if he is gay, I like gay's, just leaves more rampant totty for us normal fellas. Actually I sent mydomain a couple of emails to ask some questions like can they advise me on transferring a large sum of cash to them for these transfers and some pre-Transfer questions, it's a but worrying, I cant seem to get a strait answer out of them either, threw some domains on there to give them a trial it's a bit painful after using registerfly control panel, I had one registration fail from a small group I registered as a test, they did write back about that, they gave me a nonsensical answer about it, told me to re-register it when it is clearly already registered, but it seems to work, we will see how it goes, there seems no better offers around and from what I can see their reputation seems ok.

Kakao - Stuck transfer Registered | 2007-03-15 11:17:43 I'm trying to transfer a domain to Godaddy. I have gone through all the steps including answering the Godaddy's confirmation email and informing the auth code to Godaddy. This is the message in Godaddy's page: Status: Pending Current Registrar Approval Recommended Action: Accept transfer at current registrar I can't find where to accept the transfer at registerfly. I never received an email from registerfly. Anyone had this problem? Is this a new trick from registerfly to prevent transfers?

curtg Registered | 2007-03-15 12:29:18 Same here. I was actually able to get 2 auth codes and now I see the same thing at Godaddy.

curtg Registered | 2007-03-15 12:42:00 I just found this: http://help.godaddy.com/article.php?article_id=2229 Under eNom reseller, after obtaining the auth code, it states that transfer approval is automatic after 5 days. I would think the same applies to RegisterFly since they were an eNom reseller.

freddieb - Acceptances fro RF Registered | 2007-03-16 02:03:10 This has been working o.k. and I've received all e-mails from RF re transfers. It doesn't matter much about not getting them 'cos the transfers will be automatic after 5 days anyway.

davep - My comment at ICANN Registered | 2007-03-15 11:24:23 I just left this on the latest ICANN blog post. I have tried to renew domains on March 12th and on March 14th. The only payment method remaining at Registerfly is PayPal. Registerfly took my payments both times and DID NOT RENEW THE DOMAINS FOR WHICH PAYMENTS WERE MADE! I have requested by way of customer service tickets that the renewals be made or that I be refunded. CUSTOMER SERVICE TICKETS ARE NOT BEING ANSWERED BY REGISTERFLY! I tried to call but after two hours of waiting, had to give up. I DON’T HAVE HOURS FREE TO WAIT ON THE PHONE! REGISTERFLY IS NOT ANSWERING IT’S PHONES IN A TIMELY MANNER. ICANN should not have tollerated Kevin Medina’s CONTEMPT FOR THE CUSTOMER that has been going on for too long. He’s a fly who needs to be swatted! Another thing: Some of my highest resale value domains have expired because Registerfly has been cheating my attempts to renew them. This cheating has been going on for over two months now. The expired domains have been claimed by “Belgium Domains” that appears to have offices in New Jersey and Miami. Is this a Coincidence???

davep Registered | 2007-03-15 13:56:06 The above comment was deleted by the ICANN blog.

jakesrun - no response from the "fly" Registered | 2007-03-15 12:05:06 Well, today is the day and I wish to report that after working on this for over 30 days I have yet been able to transfer my domains. I started on this prior to Mar 1st. Since most of my domains expire in early April, I feel I am up against a lock which cannot be broken. Though starting this prior to the 30-day limit, it seems no one at the "fly" was answering my requests. And they still are not.

blakilox - MyDomain $2.99 Coupon bug Tax Registered | 2007-03-15 13:12:35 Man..... Just wanted to check back here for bout the 95th time today, I was hoping there would be some sort of news. oh well I have News... I have finished insane 3 days solid work collecting Auth Codes, and shot off my first lot of transfers. have a couple expiring in 2 days, and shitloads of priceless domains expiring in early April too Jakesrun will see what happens, Tummy pains gotten worst, Registerfly affecting my health, good luck to you all. some advice, 4 PC's was too many for Optimum Production line, use 3 PC's and Tabbed browser to make optimum registerfly evacuation plan if getting dreaded 501 errors from opening too many sessions just hit F5 and move to the next tab MyDoman rips you off $2.99 for the last domain, they all go 5,5,5,7.99 so you might as well put in the 100... However, Thankyou to MyDomain management for making "registerflies" plan available.

CedarPark - 3 Down, 1 to Go. Still need A Registered | 2007-03-15 15:20:46 Last month ENOM was able to help me with a domain that RF allowed to expire even though I paid for renewal on time. This only cost me $9.99. And when I get my last domain transferred, I will have paypal refund me the price I paid for renewal. I know many ppl are pissed with ENOM, but I am just glad to get it away from RF because it was a client domain that went to parked status as soon as it expired. And I understand that ENOM was enjoying this at my expense, but they have been working with me to help me with the other domains, so I am very satisfied. I had 2 transfers pending with RF to ENOM waiting on RF to release me. Both were "LOCKED" even though the control panel for at least a month showed it as unlocked. Both domains went through today. I accredit this with ICANN helping me through the above process. The last thing I am waiting on is one Authorization Code and for them to Unlock it so I can transfer away to ENOM. At least things are happening and I can rest again.

endemixllc - limbo - how low can you go... Registered | 2007-03-15 16:17:54 I was real happy tody - 3/15/07 to have been able to immediately push a number of my domains into my eNom account within minutes. Unfortunately, many others are still missing AUTH and or contact info. Others have an odd AUTH code of RRP which they have had for months. Nobody has been able to explain what that is but I suspect it is a code used when transferring from eNom to RF during the alleged renewal phase. I wrote to ICANN today based on the above and submitted my complaint.

PC Medic - re: Skeptical, but waiting as Registered | 2007-03-15 17:03:22 cyberws wrote: I am skeptical but would like to be proven wrong. I am still waiting on authorization codes for several domains for way over a month now. Plus RF messed up a transfer from eNom some 40ish days ago and it sits in limbo. I had this very issue (domain stuck in 'Pending Transfer' for over 3 weeks. Contacted Enom a few days ago and within 24 hours they had contacted the registry and had them cancel the current transfer request. They then contacted me and told me to resubmit the request from my new Registrar which is now in progress.

blakilox Registered | 2007-03-15 20:55:25 My first 30 transfers initiated from Registerfly, after 3 days of no sleep I have all the Auth Codes for my domains as per the Registerfly Panel. The Mydomain process seemed good, it went very easily and gave me a nice window to paste in the codes. with just days to spare for the fate of these first domains I am sitting here thinking, Fantastic all looks fine. Then I receive 30 emails from MyDomain.com "DOMAIN TRANSFER FAILED" This failure has likely occurred because of the .com and .net registry's new requirement of a transfer authorization code for all transfers, which became effective on October 28, 2006. If so, we cannot complete the transfer of your domain until we receive a valid authorization code to provide to the registry. etc.. When will we have the fist case of DomainRage? or Registerfly Suicide.

blakilox Registered | 2007-03-15 21:21:16 The Status was BADAUTHCODE... I've checkedand re-checked - I dont know how much clearer I can type it, When I cut it from the registerfly panel it seems to have a space on the end, I re-submitted all 30 sited and included the space on the end, but that seems silly. is something happening at Registerfly that is Denying Authcodes? or they are Wrong or something? Amoungst the 30 I deliberatley put in a Bad Authcode as a test, like 0123456789 and within the MyDomain panel that domain came back with the same status, ADMINCONFIRM, so I am none the wiser and running short of options.

blakilox Registered | 2007-03-15 22:19:15 Sneaky Sneaky Bastards....... Yes, The Authcodes must have the space at the end. That's a fricken mindtrick man. if that is the way it appears to me, that is so unbeleivably low___ Imagine the money to be generated by frustrating prople from making transfer horror stories and recovering expired domains, because of that one Space on the end can any body else confirm they are seeing this? Perhaps I am just seeing double because I havent had much sleep but my first thought is could you seriously get ICANN Acredited and do tricks like this. I would have thought to be ICANN Approved you would have to jump through 100 hoops backwards carrying a polar bear on your nose. can I get my cat ICANN Approved? I guess I can if I pay enough money. Seriously what a joke ICANN approval is, and registerfly site still displaying this luring unsuspecting citizens. I have said it before, I am a webmaster for one of the worlds Largest IT companies with 27 years employment in the IT Industry and officially to me now ICANN ACCREDITATION IS A JOFUKINCOKE

blakilox - correction Registered | 2007-03-15 22:35:34 Actualy that's typo sorry, I have been employed in the IT Industry for 23 years, dad bought me my first computer in 1980, that's the 27 year bit I am thinking of... all this crap, Registerfly, ICANN, enom, I'm just disgusted.

Grafix Registered | 2007-03-16 00:34:12 I'm in your same boat blakilox. I have over 60 domains, many of them active websites. Can't renew, can't transfer, can't get that doggone protectfly off. I'm friggen stuck! It's murder!!! This has got to be the absolute worst internet experience I've had in the 10+ years that I've been online. All the SOBs running RF should be shot and thrown in jail

blakilox Registered | 2007-03-16 00:46:38 Shot AND throw in jail. let's do that. I'd feel better

freddieb - re: 5 days auto transfer Registered | 2007-03-16 02:00:37 curtg wrote: I just found this: http://help.godaddy.com/article.php?article_id=2229 Under eNom reseller, after obtaining the auth code, it states that transfer approval is automatic after 5 days. I would think the same applies to RegisterFly since they were an eNom reseller. I think you'll find this 5 days auto transfer among the ICANN requirements for Registrars.

maxx - moniker helped me out Registered | 2007-03-16 04:53:05 I got some great help from Bari over at moniker.com. He helped me right away, took him like a couple of hours to unlock the domains and start the transfer. So if opening a new account at registerfly and then transfer the domains from there doesnt work, try to contact Bari Meyerson at bari@corp.moniker.com (you need to open an account at moniker.com first) He will give you a discount price as well

nmutchler Registered | 2007-03-16 06:01:44 As a further update on my situation. I got through via phone yesterday morning - Although the rep was polite and nice - he got nothing done for me. My domain renewals that were paid for 3 times - sorry - maybe we can fix tomorrow - call tomorrow. My auth codes? Referred to Robert O'neill, who emailed me and told me he was on them (yesterday morning). Nothing fixed on the problem domains as of this morning. I did manage to transfer out 15 domains that had no auth code problems. But I've been since mid February trying to renew and get auth codes on the rest.

blakilox - MyDomain Registered | 2007-03-16 07:14:04 What Discount from Moniker? Moniker's great actually, I had some domains with them, and like some idiot I transferred then into registerfly, to make management easier. The MyDomain Registerflies coupon will only work for the first 29 domains, the 30th and all others up to 100, you can do 100 at a time with them but from 30-100 are charged at $7.99

fiddler Registered | 2007-03-16 07:32:36 This web site has become my lifeline to sanity. I appreciate all the admin has done to help us registerfly victims cope with the disaster registerfly has seen fit to dump on us. After reading some of your horror stories I feel pretty damn lucky not to have had your experiences with RF. I only had 75 domains at RF and have managed to get all but 5 out so far. Of the 5 remaining, 4 have no Auth. Codes and one was placed on my "Expired" list, although, according to the WhoIs, it was renewed and will not expire until Dec, 2007. I have 14 support tickets that remain ignored by RF...there were about 10 more, but they mysteriously "disappeared" from my list - as if they never even existed. Now, if/when I submit a useless support ticket, I make sure I have a copy I keep for my own records. I've contacted Mike Zupke at ICANN and he promptly replied, telling me to contact him again if I do not get any response from RF in two business days. That was Tuesday. I contacted Mike again this a.m., as requested. Hopefully I will see some action, soon. Whose idea was it anyway to request Authorization Codes? To me, it seems it just secures the domain for the registrar and renders the domain owner powerless in the event, like with RF, the registrar refuses to supply the Auth. Code for transfer. What kind of "security" is that? The business of requiring an Auth. Code should be abandoned altogether as a BAD IDEA...unless the domain owner is empowered with establishing the Authorization Code for each of his/her own domains. That, to me, would make more sense than the hostage situation that is currently being created. My 2 cents, anyway. Thanks for listening to my rant.

samspin Registered | 2007-03-16 09:59:15 -(I posted this on ICANN blog too)- I have finally got my .info domain to start transferring away… The authinfo code was no problem, it has always been at the bottom of the contact details page. But the unlock hadn’t worked the first time I’d tried. It seems there are 2 statuses to be removed when unlocking a domain, and previously, only 1 had been done. The first status is “update prohibited” and the second status is “transfer prohibited”. Obviously, the “transfer prohibited” status hadn’t been removed but the other one had, because it had let me update the admin contact email address but failed to transfer away the first time. I had to take a risk and re-lock it, then un-lock it to get it properly unlocked (so both statuses were removed) and I then managed to get the wheels rolling… I am transferring gamestash.info to DirectI, and I hope DirectI are a more reputable registrar! Anyway… just providing a tip. Check the whois to make sure both statuses are removed when unlocking before trying to transfer away. Otherwise, you will have to re-lock and un-lock again to get it done.

cobut - Has Anybody Noticed? Registered | 2007-03-16 20:41:22 I'm still here and checking the site regularly. I got my domains out.., so I guess it has become a habit!! Has anybody noticed this thread has more stories related to success in getting out of RF? Have we reached the point where ICANN's "piss or get off the pot" attitude is finally working with RF? I received this email today from ICANN inreply to posting a complaint against Registerfly over 2 weeks ago... Quote: "Thank you for your email. ICANN is taking action in relation to RegisterFly. We have found them to be in breach of their Accreditation Agreement and we have demanded that they address these breaches. In addition to this legal action, ICANN convened a telephone conference among those needed to implement a plan that will help cease unintended deletions. The participants were Registries holding RegisterFly names. The Registries involved have agreed to move any RegisterFly names in Redemption Grace Period status into Server-Delete-Prohibited status. This will prevent them from being deleted from the registry and becoming available for re-registration by others. ICANN is also working to copy and protect data regarding registration applications and registered name holders. Our website http://www.icann.org and our blog http://blog.icann.org/ are updated regularly with information about what ICANN is doing to assist people affected and this is the best source for you to get information you need in the future. Information on transfer policy can also be found at http://www.icann.org/transfers/ I do appreciate how stressful this situation must be for you and hope the information above is of assistance. Kind regards, ICANN" I'm rooting for all you guys who still have problems with RF, but I observe that Justin's campaign is showing results at last for the stressed out who have left hope far behind. Can we keep the pressure on ICANN to formulate a policy on accreditation and policing of accreditation that will mean no-one ever has to go through this trauma again?

mikefast - complete waste of time Registered | 2007-03-16 20:52:55 I wrote email to You can contact Mike Zupke at transfer-questions@icann. Explained problems with exact details as requested. Got an email back from Sara at ICANN saying they had passed along my email to registerfly and if nothing changed or if Registerfly did not contact me to write ICANN again. Of course I heard nothing from registerfly in over 2 days so I wrote Kevin back as requested and got back an autoresponder saying my ticket had been closed and that if I wanted to re-open a new tocket to do so. I had my hoes up but just another HUGE WASTE OF TIME.

cogger - So far so good Registered | 2007-03-18 00:40:28 I got my first 6 names out in just under 60 hours. 32 to go but I initiated them later. found 1 bad auth code on one and cannot unlock another. I still did not get a msg filter from ICANN. Been over 24 hours. Yes , the e-mail is active. The same one Im using to transfer.

Stanley Registered | 2007-03-18 01:14:21 I'm getting absolutely ZERO assistance from ICANN, ENOM or REGISTERFLY. I'm beginning to believe that ENOM is intentionally not transfering names so that they can force us to pay the $160.00 redemption fee. I've been emailing Michael Gravelle and Elida at Enom since NOVEMBER 2006 to try to get my domains moved away from RegisterFly.

Stanley Registered | 2007-03-18 01:18:48 Quote: Thank you for your email. I will be out of the office Friday, March 16 and returning Monday, March 19 th. I will be returning calls and emails upon my return to the office. Kind Regards, --Elida Flores eNom Inc "the anti-spam registrar" elida@enom.com 425-274-4500 Nice...at least the guilty parties get time off to revel in thier wickedness.

Car - Registerfly Still in business Registered | 2007-04-08 03:08:57 I have just had a 60 Day renewal notice from registerfly for 8 domain names that are under Registerfly's own registrar status .. if i attempted to renew and pay for these names there would be no renewal take place and the funds would dissapear into the coffers of who knows who. These name were names i registered 10 months ago with funds that i had on deposit with registerfly as could not recover the money i regged new names some of them have turned out to be ok and i would like to keep then going, but no way under the current circumstances will i pay Registerfly for renewals that are not going to happen. This business with ICANN withdrawing Registerfly's accreditation should hopefully be coming to a conclusion very soon where other Registrars will be able to take over domain names held by Registerfly with out any AuthCode .. lets hope so anyway .. if nothing happens soon i will hold ICAAN accountable for the loss of these names by joining in the class action suite

Car - re: Registered | 2007-04-08 03:17:19 Stanley wrote: I'm getting absolutely ZERO assistance from ICANN, ENOM or REGISTERFLY. I'm beginning to believe that ENOM is intentionally not transfering names so that they can force us to pay the $160.00 redemption fee. I've been emailing Michael Gravelle and Elida at Enom since NOVEMBER 2006 to try to get my domains moved away from RegisterFly. Try .. legal@enom.com .. this will only work if the names are under the Registerfly / Enom reseller banner if Enom are not the master Registry there is nothing that they can do for you.

domain_guy - price per pound Registered | 2007-04-18 06:37:40 where is the best port in this storm? pricewise im thinkin 1and1.com i seen a 5$ option somewhere but no info. my situation: 4-18-07; 180 domains, 50 transfering now, my november 07 expiry's show RRP. It looks like i might wait untill all other domains xfer until i knock on thier door. I live in NJ. Poor virginia Tech students didnt deserve it. These guys do. anyone wish to join me on a road trip?

domain_guy - class action? Registered | 2007-04-18 07:06:49 What are thier current assets? I am confident that any recoverable assests couldnt amount to a drop in the punitive damages that this train wreck has accomplished. after legal fees, what would we get, $5 off of a 15$ registrar? free email? did regfly lose 75,000 domains, average worth $5 to $500, with many functioning domains $2,000 to permanent devistation of income producing corporations?

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