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Thursday, 08 March 2007
It's been a rough road for all of us involved.  The news earlier today was a decision made by today on a civil complaint in Newark New Jersey to give the company back to Kevin Medina.

What do we do Now?

Very simple, try to get your names out and get them out right away.  The domain name and the data has to be turned over to Kevin Medina right away and this could be even more losses to the customers of RegisterFly.  As it stands, the new dns will take approximately 48 hours to propagate through the internet so if you are inclined to leave, then I suggest everyone start these transfers immediately.

What if I can't Transfer?

There are cases where protectfly has protected the whois information on your domain name.  There have also been cases of authorization codes not being populated.  So I'm going to give you a few things that you can do in order to regain control of your names.

Information was removed due to Verisign saying that they could not do anything.  We are at the mercy of ICANN and Kevin Medina.

 

Comments
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double - it doesn't matter Registered | 2007-03-08 17:58:57
My domains are locked. Impossible to get auth codes to leave. RF Help(less) desk "unable to view their admin panels, call back in two days". We are screwed. Where is ICAAN? Where is Justice/Commerce Department. I am calling my congressman...
Skrewed Registered | 2007-03-08 18:01:43
Same here. 1 is still 'in queue' for renewal while sitting in Expired section, and the other, while the Admin contact info is as it should be, can't get auth codes for. All this bickering back and forth, whatever is -really- going on, all looks fishy to me. Hopefully some grownups will take over and get everyone satisfied.
indyweb Registered | 2007-03-08 18:08:36
Skrewed,

Im in the exact same boat. It is a terrible boat to be in.
revelationdesign Registered | 2007-03-08 18:31:44
ICANN, DO SOMETHING _NOW_

I cannot believe this. We're all screwed. We cannot trust anyone when it comes to our domains.

Here today, gone tomorrow...
Skrewed Registered | 2007-03-08 18:30:26
No doubt, hopefully we'll get luck and someone will throw us a rope or preserver. :/
RichF - Invalid CODE Registered | 2007-03-08 18:30:32
I don't know what to do at all. My code on the RegisterLie site is RRP. That is not a valid code. I have called them more or less continually for weeks and every day I am fed another line of BS about not being able to get to the server to manually give me a working code. Mine is a .com domain. Will Verisign be able to get me a working code? This really stinks.

Rich
TomJaworowski Registered | 2007-03-08 20:11:17
VeriSign can get the AuthCode there the ones that issue them.
ugh - Code Registered | 2007-03-08 18:33:34
I can't update my WhoIs info and my auth code is "Auth Code."
SyncMaster - re: Code Registered | 2007-03-08 21:13:23
ugh wrote:
I can't update my WhoIs info and my auth code is "Auth Code."


Are you sure your domain name is not listed as an Enom domain name? As I had two domain names that said this. But on further investigation I found that they were actually still at Enom and not registerfly..

Do you get an error that says something like Bad Username Password in your control panel if you try to update the admin info?

If so chances are your domain name is at Enom. Which is good news as you will be able to get it back easily.

I know as I had two of them that were like this and I have them back under my control.
ugh Registered | 2007-03-09 14:07:47
No, it's listed with RegisterFly. I was able to transfer out my names with Enom.

The one domain that I'm having problems with is protected with ProtectFly. When I try to update the WhoIs info, I get the "Error: Domain name not found" error. I tried to push the domain to another account on RegisterFly and to change the info that way but it still didn't work.

Without the correct email address in the WhoIs, I can't transfer it anywhere. When I configure the WhoIs info, the only thing under Authorization Code is "Auth Code" as well. I've tried all the suggestions I could find here and a few of my own created ones, so I don't know what to do now. I have an email to PIR but I'm assuming they'll just tell me that they can't do anything either.
revelationdesign Registered | 2007-03-08 18:48:39
It feels like there's no one out there that cares. All the power of the internet and we're / you're all useless when it comes to this situation. Talk, talk and talk.

Successful business people are reading this and they're shrugging their shoulders.

You were once like us, small time. Help us for the love of God.
jsmith - I've had some luck transferin Registered | 2007-03-08 19:01:30
I've had some luck using DownDoggy.com. When I started my transfer of a few domains I could only get a couple of AuthCodes. Those ones transfered over fine. After a couple more days I opened my RF account and magically they were there. Perhaps they didn't propagate the system.

I needed to start transfering because I knew things weren't going to get any better. Either way, my domains are safe at DownDoggy.com and things are good.
captainproton - No luck with verisign Registered | 2007-03-08 19:11:35
I tried calling verisign number listed above for help with the authcodes. I just got the runaround. No help there.
Maybe if enough of us call they will get the message though.
lynnvogel - Disabling Protectfly Registered | 2007-03-08 19:33:11
if you can gain access to your admin panel and want to disable protectfly try the following (it worked for me). trying to disable by clicking on the icon in the 'whois' when viewing your list of domains throws an error:

1. view your domain list
2. select the domain utilizing protectfly
3. expand the 'domain contact information' box
4. click 'configure'
5. click the 'enabled' link

this should take you to a page where you can 'remove' protectfly. again it worked for me earlier but YMMV. good luck.
Hearthstone Registered | 2007-03-08 21:29:19
Tried it. My "enable" button results in "Unable to connect to remote API server" when "continue" is clicked.

Now what?
iratecustomer - Lawyers? Registered | 2007-03-08 19:35:45
Has anyone been in contact with any lawyers regarding this situation?

I live right around the corner from Boonton and am really considering getting a lawsuit going for all this sh*t I have to go through. Billing, lack of customer support, and poor company operations.

Right now, 5 of my major domains are down in DNS, not getting email, and my customers are affected as well.

This is absolutely ridiculous.

If someone is working with a lawyer, please let me know as I'd like to contact them. I'm losing money because of this, and right now it's not very funny.

-Richie
envyc - .com.au Registered | 2007-03-08 19:45:51
My .com.au domain has been royally screwed on registerfly for some time. Now I have no idea how I can get it out of there.

Plus I have a balance in my funding account, how can I get my money back?
SyncMaster Registered | 2007-03-08 21:20:34
I dont think you will get your money back . If you paid by credit card or PayPal you can do a charge back.

But bare in mind if you do a chargeback without getting your domain names out of there first. Chances are RF will lock you out of your control panel and you wont have access to your domain names anymore.

I know as they threatened to do this to me a while back. So I ended up having to accept the charge. In hinesight I wish I had the money back them to transfer all of my domains out of there and then do a charge back. I should have seen the writing on the wall back then.
dsmj - INCOMPETence Registered | 2007-03-08 19:45:27
NON COMPUS MENTIS

ICANN
NEWARK
REGISTERFLY
MyDomain Registered | 2007-03-08 19:56:47
I totally understand why you feel that way, Revelation, but believe me when I say that there are many of us in this industry who are working hard to help get this problem resolved. It isn't good for our industry to have these kinds of things happen, and EVERYONE - from the smallest reseller to the largest registrar - is talking about how we can help resolve this situation.

The way I see it, there are three issues here: The first is helping those affected secure their domains and private information; the second is helping to transfer domains away from Registerfly; and the third is ensuring that something like this is never allowed to happen again. In the first two cases I'm afraid we're all at the whim of Registerfly to some extent, but the first problem, at least, appears to have been resolved for now (too late for some, unfortunately). Now that the domains are secure, not even a company like MyDomain or Dotster can make Registerfly release their domains any faster than they can/are; we can't complete domain transfers without their approval. Still, we are working with hundreds of customers to help them transfer their domains, and we are truly doing everything in our power to make this process as fast and painless as possible.

When it comes to ensuring that these kinds of things can't happen in the future, believe me when I say that we're all (registrars big and small) taking action toward that end. This is an extreme case in just about every sense, and the fact that Registerfly could allow this to happen is totally egregious. Their conduct is not characteristic of our industry, and we are all working hard protect the property, and maintain the trust, of our many customers.

Cliche though it may sound, there are plenty of us who care. MyDomain has dedicated one of our customer service representatives to handle nothing but transfers. We're spending a ton of time working closely with individual customers as they transfer out of Registerfly. We've already helped transfer hundreds of domains out of Registerfly, and we're processing more success transfers every day.

Chris/at/MyDomain.com
zakofrax Registered | 2007-03-09 08:15:03
I am not at the whim of Registerfly. I am at the whim of Enom who after who I went through the whole get my domain back in my domain process with them( all the scans and info and screen caps they asked for) but then nothing happened and no reply until know when they sent me a form letter about how to tell if my name was with Enom and what I need to do to get control of it. It seems the person who emailed me back ignored all the previous email and information and thought it was my first contact. Yeah right, or could it be that if they delay a bit longer then the domain will frop out of redemtion.
Looks like that to me. Enom is still letting Registerfly change my whois info but not giving back to me after all the crap I had to give them.

And what about the people claiming that domains they transfered to Enom were then transfered back to Registerfly without their aproval.(How can that be legal)
Savo Registered | 2007-03-08 19:48:57
With all respect!
This news is very bad, but even worse is the advertising for mydomain.com
They are even worse than registerfly believe me.
5 tickets opened and a average of FIVE days to reply and still like a automatic email message

When I saw the offer I moved my domains to them, but all in RED error and error.
Those names could not be transferred the message told me.
Did the same thing with Godaddy, also got a great discount the transfer went smooth in 2 days.
So Please be careful and you will read on webmasters my full report about them!

They are just as registerfly, only “in it for the money” so don't go and fall from one hole to another one!
MyDomain Registered | 2007-03-08 19:55:57
If you're still having problems, Savo, send me an email directly and I'll do my best to help.

Chris/at/MyDomain.com
billbill - re: Disabling Protectfly Registered | 2007-03-08 20:04:05
lynnvogel wrote:
if you can gain access to your admin panel and want to disable protectfly try the following (it worked for me). trying to disable by clicking on the icon in the 'whois' when viewing your list of domains throws an error:

1. view your domain list
2. select the domain utilizing protectfly
3. expand the 'domain contact information' box
4. click 'configure'
5. click the 'enabled' link

this should take you to a page where you can 'remove' protectfly. again it worked for me earlier but YMMV. good luck.


I tried this then got a page that says "Unable to connect to remote API server." And of course no response from support.... hmmmmm
whizz - Don't Panic! Registered | 2007-03-08 20:14:38
(TItle written in large friendly letters ...)

I haven't seen the Judge's ruling and so this is a bit speculative:

There is no doubt this is a bad decision for customers but likely rooted in whatever legal technicalities that were involved in Kevin's termination.

However, while I've been the CEO of several companies though never in this situation, I also know that just getting job/title back doesn't necessarily mean the board restores his access or authority. At some level, all it means is that his paycheck and benefits are back.

That said, it is possible that he has access and control - we just don't know at the moment.

As I've said since starting my postings to this site, there is only one possible solution: get your domains moved as quickly as possible.

I doubt any of the TLD registries (VeriSign, etc.) have had time to set up any processes to circumvent the usual transfer process between registrars. Getting agreement to put that in place for at least .COM, .ORG and .NET is crucial and something that ICANN could put some effort into.

As for our domain names, we are over 50% - around 70 names - of the way through successfully transfering them off RF to our new registrar. There are some problems, but generally way in the minority. Another 25% or so should move in by Sunday.

When we get down to the problem children, that's when we'll begin talking to the likes of VeriSign to recover them. That's the point we may need to fire up the laywers.

We are not counting on anything from RF no matter who is the CEO.

Sad end to what could have been a great company and service for the community.

By the way, it was good to see Steve Hamm's article in BusinessWeek. Finally coverage! And, also interesting to not that once John got interviewed by Mr. Hamm suddenly a link to a "statement about the situation" appeared on the site. Coincidence?

Never underestimate the power of the press ... one day there'll be a book that defines the Sirius Cybernetics Corporation as the first against the wall when the revolution came - with RegisterFly. com the second ...
admin - Good Comment Super Administrator | 2007-03-08 20:49:32
I agree. Good luck with all your transfers. 48 hours the dns will change is what I've heard.
reimerb - Complain to ICANN Registered | 2007-03-08 20:29:37
To those of you that are screaming, "ICANN, DO SOMETHING _NOW_", have you done something? Go to ICANN's site and file a complaint in their Registrar Complaint Form http://reports.internic.net/cgi/registrars/problem-report.cgi ... I did for my 3 domains that RegisterFly took money for extending the expiry date and didn't. I got the following reply for each this morning:

Quote:
Thank you for your email.

ICANN is taking action in relation to RegisterFly.

We have found them to be in breach of their Accreditation Agreement and we have demanded that they address these breaches. In addition to this legal action, ICANN convened a telephone conference among those needed to implement a plan that will help cease unintended deletions. The participants were Registries holding RegisterFly names.

The Registries involved have agreed to move any RegisterFly names in Redemption Grace Period status into Server-Delete-Prohibited status.
This will prevent them from being deleted from the registry and becoming available for re-registration by others.

ICANN is also working to copy and protect data regarding registration applications and registered name holders.

Our website http://www.icann.org and our blog http://blog.icann.org/ are updated regularly with information about what ICANN is doing to assist people affected and this is the best source for you to get information you need in the future.

Information on transfer policy can also be found at http://www.icann.org/transfers/

I do appreciate how stressful this situation must be for you and hope the information above is of assistance.

Kind regards,

ICANN
h8fly Registered | 2007-03-08 20:27:22
The judge is a dumb moth****cker! Kevin probably sucked his dick to win the decision. I hope they all die a horrible death.

Luckily I was able to transfer all my domains out. But the money they overcharged from me, I think will not be retreived any longer. Its around $130.
vockla Registered | 2007-03-08 20:31:51
billbill, I found the way to avoid the API error, it worked for me.

1. View your domain list
2. Click on the domain you want to disable Protectfly
3. In the page for that domain expand the last row called Whois Privacy Protection.
4. Click the disable button.
5. A page with Whois info will appear. You will see a combo box saying "ProtectFLY is enabled for this domain", change it to "unabled".
6. Fill in your Whois info if it is not there. Click Continue.
7. Finally you will be taken to a page which lists your domain names. Now the domain name will appear with a red icon. That means Protectfly is disabled.
billbill Registered | 2007-03-08 23:06:04
vockla,

Thanks for the info! Worked on my .biz and .org sites.

But now receive another error with my .com and .net sites in a red box after I try to update:

"Registrant: Contact is not valid for requested types to modify: Field owner country exceeds max length. 2.Invalid data for owner country code."

I can't change country code as it only gives a drop down and Contact???

Thanks again...
kias - ;-; Registered | 2007-03-08 20:33:10
and what about those of us with absolutely -no- money? what do we do our domains are stuck
SyncMaster Registered | 2007-03-08 21:25:53
How many domain names do you have there?
kias Registered | 2007-03-08 21:43:25
just one
SyncMaster Registered | 2007-03-09 06:16:16
Do you have an auhorization code to transfer your domain away?

Are you able or have you unlocked your domain name and taken away the whois protectfly so as your real email address and info can be seen via a whois?
kias Registered | 2007-03-09 09:12:47
I just unlocked my domain then and protectfly is off. (and i got a code out)
Escaped - I got out - Here's how Registered | 2007-03-08 21:07:53
Hey, everyone -

I, too, have been affected by the Registerfly meltdown. Both my personal and company domains were hosted with them. I wanted to share my story about how I got my auth codes, got my domains unlocked and got the transfer to GoDaddy in gear. Some of the information is common knowledge, but I am trying to appeal to a wide audience.

The first thing that everyone should know is that before Registerfly became an ICANN accredited registrar, they were a reseller for Enom. After they became accredited, individual domain renewals initiated an automatic transfer from Enom to Registerfly (creating its own set of problems, but that's for another post). The domains currently with Registerfly that have not been transferred yet have the problem of virtually nothing working in the Registerfly control panel. Changes simply do not work, nor can you view the auth codes.

I had about half of my domains still belonging to Enom and the other half under Registerfly's control. To determine what registrar your domain belongs to, go here: http://www.whois.net/.

The procedure for transferring your domain will depend on who still has control over it. My actions were as follows:

For domains still with Enom:
The first thing I did was go to http://www.enomcentral.com and call their tech support line at 425-274-4500 Opt #3.

There was about a 12 minute hold time. After they picked up I explained that I was with Registerfly and I needed the auth codes for my domains, as well as for them to be unlocked. For each domain, they emailed me an auth code to the address I had in the WHOIS record, as well as a template to which I had to reply in order to unlock it. It took maybe 2-3 hours after I sent the template that I got an email back informing me the domains were unlocked for a period of 24 hours. With these pieces, I was now able to facilitate the transfer to GoDaddy.

For domains on Registerfly:
I did not have a problem unlocking my domains from the control panel. ProtectFly wasn't active on any of my domains. To get the auth code, do the following:

1. Log in to Registerfly and click on "Manage Domains"
2. Click directly on the domain name you want the auth code for.
3. Click the "+" symbol next to Domain Contact Information, and then click Configure.
4. Scroll all the way down to the bottom of the screen, below Billing Information and above the Update button you should see your auth code. On the domains that were still run by Enom, no number appeared, only text that said "Auth Code". If that's the case with you, follow the WHOIS instructions above and confirm the registrar.

I hope this helps somebody. I'll try to monitor the thread to answer any questions. Good luck, everyone!
DFA Registered | 2007-03-09 19:12:46
What if the WHOIS info being displayed on the WWW is wrong though. Mine is all f**ked even though internally at RF I have changed it.
duppyman3 - From Icann's Site Registered | 2007-03-09 10:17:31
Hope this will give you some relief.

At least to people like me with too many domains (I mean thousands) to move, thank god none of them essential.

I'm just hope to ride this out without blowing my bottom line.

duppyman3

-----------

http://www.icann.org/announcements/announcement-02mar07.htm


RegisterFly Update
2 March 2007
(Revised 7 March 2007)

ICANN provides the following update:
• PIR notified ICANN that the .ORG registry has restored the domains that were in RGP and placed those domains on Server Deleted Prohibited status. [PIR Letter to ICANN, PDF, 13K]

• On March 5, 2007, RegisterFly provided a copy of domain name registration data in response to ICANN's request pursuant to RAA section 3.4.3. ICANN is analyzing the data for integrity and completeness. ICANN will respond to RegisterFly with questions regarding aspects of the material provided. This material represents a portion of the material requested in ICANN's letter of February 21, 2007 [PDF, 104K].

• As is already known on 21 February 2007, ICANN issued a letter to RegisterFly [PDF, 101K] indicating a Notice of Breach of its Registrar Accreditation Agreement (RAA) and demanding that RegisterFly act within 15 working days to cure the breaches outlined in the letter.

• Also on 21 February, ICANN sent a Notice of Audit [PDF, 60K] that required RegisterFly to allow ICANN to inspect and copy records as well as a notice to submit data to ICANN or a reputable escrow agent regarding registration applications and Registered name holders.

• On 27 February 2007, ICANN sent two employees to RegisterFly offices in New Jersey to audit them and obtain the registrant information.

• RegisterFly has not complied. On 1 March 2007 RegisterFly's lawyers forwarded a letter [PDF, 12K] to ICANN advising that refusal to comply with ICANN's request "should not be construed as my client's unwillingness to cooperate with ICANN but as evidence of their continuing efforts to service their customers."

• In response ICANN has issued a second letter [PDF, 288K] dated 2 March 2007 setting out additional breaches of the Registrar Agreement. In that letter ICANN describes RegisterFly's statement that refusal to comply is evidence of customer service as "preposterous."

• RegisterFly's continuing breaches of the RAA are serious and will be pursued.

• ICANN's primary concern is to do what it can to protect registrant and related data.

• ICANN has provided notice that it will file a suit against RegisterFly in the United States District Court for the Central District of California seeking a temporary restraining order (TRO) requiring RegisterFly to turn over the data requested and to compel an emergency audit of its books and records.

• In addition to this legal action, ICANN today convened a telephone conference among those needed to implement a plan that will help cease unintended deletions. The participants were registries holding RegisterFly names: Afilias (.info), NeuStar (.biz), VeriSign (.com, .net), RegisterFly backend services provider Tucows and eNom (for which RegisterFly was a reseller) as well as representatives of RegisterFly.

• The Registries involved have agreed to move any RegisterFly names in Redemption Grace Period* status into Server-Delete-Prohibited status. This will prevent them from being deleted from the registry and becoming available for re-registration by others. ICANN commends and encourages this example of cooperation to protect registrant data.
star2323 - Can not disable ProtectFLY Registered | 2007-03-08 21:34:08
Please help I can not disable the privacy protection (ProtectFLY).

After I select the disable option then update my Whois information and hit the continue button I keep getting an error which says:

"Registrant: Contact is not valid for requested types to modify: Missing required field: owner countryInvalid data for owner country code."

Can anybody help?
SyncMaster Registered | 2007-03-08 21:45:04
Have you checked to see if your domain name is actually with Registerfly or if it is still with Enom?

http://www.enom.com/domains/whois.asp

If you check your domain name info there it should tell you if it is with Enom or with Registerfly.
thecrazygame Registered | 2007-03-08 21:38:36
No API error on my part

when I try to disable protectfly on protectfly/edit.php page, it says "
Registrant: Contact is not valid for requested types to modify: Missing required field: owner countryInvalid data for owner country code."

I m sure all information are correct and fill in every box. I tried many ways to change my country to US, Iran, Norway, etc... but got same message above.


what country code you are using that work ?
SyncMaster Registered | 2007-03-08 21:56:11
OK I think I remember getting this error once.

I am not to sure as it was a while ago. But have you tried using the profile you already have on file for the whois information?

Rather than just typing this information in yourself.

Just choose your Registerfly profile from the drop down box and see if this will change your info for you.

If it does work but the info in this profile is wrong. I am sure from memory there is somewhere in the control panel where you can can create and edit just profile information.

So in otherwords you can have many profiles with different information in each one.
star2323 Registered | 2007-03-08 21:40:19
That is the same message I'm getting. Can anybody help us here????
a101 Registered | 2007-03-08 21:46:38
Unable to locate user account [accountname], please try again. If you are unsure of your password please click here. Due to new security guidelines we require all passwords now to be strong and of a minimum length

This is all I've gotten in the last two weeks!!!
star2323 Registered | 2007-03-08 21:54:24
Hey thecrazygame make sure your domains are unlocked then try disabling the ProtectFLY.

That worked on some of my domains but others I'm still getting the country code message.
whouse - I'm getting the countrycode m Registered | 2007-03-08 22:02:54
Registrant: Contact is not valid for requested types to modify: Missing required field: owner countryInvalid data for owner country code.
The one domain I get that stupid error on was one that expired and then was restored. It appears that in the RF database, I am not listed as the owner. Sometimes I get a message that states something along the lines of "You are not the owner of this domain. This action is illegal and your IP has been recorded."
Like I really give a poop!
I have tried every which way to get the darned protectflypoop disabled and no joy! My next step is to call Verisign!
liveNEARregisterfly Registered | 2007-03-08 22:09:19
Oh how wonderful.... I lost my domain again when I just got it back yesterday or this morning.
star2323 Registered | 2007-03-08 22:10:53
Keep us posted whouse. Make sure and report back what Versign says.

Thanks!!!
whouse - Spoke with Verisign - Not Good Registered | 2007-03-09 10:33:00
I spoke with Verisign today and the guy said that until ICANN hands down a ruling stating that the registry has the power to step in, that their hands are tied. It looks like everyone is waiting on ICANN for a decision.
Oh, ICANN...How about a little take charge leadership and getting us all released from the domain prison called REGISTERFLY, PLEASE!!! We have all been falsely imprisoned long enough! Do you need DNA samples to find us innocent?
traveltext - Godaddy helping out Registered | 2007-03-08 22:41:25
I have Godaddy working to help me get my domain name back from Rf. They tell me that ICANN will allow transfers away from Rf with or without auth codes after March 15.

But what you have to do is get your transfers moving NOW. Those domains in the pipeline should move to your new registrar given some more time.
double - BusinessWeek article Registered | 2007-03-09 14:59:34
BusinessWeek - Thursday night:

Judge Rules for Ousted Registerfly CEO
diogenes99 - Screwed Registered | 2007-03-08 23:23:02
All of my domains are locked and I can't unlock them. I have some that are RF and some that are Enom. Clicking on LOCKED does nothing.
markk - Check out InterNICS The Accred Registered | 2007-03-09 01:40:30
Check out this listing in InterNICS The Accredited Registrar Directory:
================================
RegisterFly.com, Inc.
404 Main Street; Suite 401
Boonton, NJ 07005

United States
1 973 404 8430
glenn@registerfly.com

RegisterFly.com provides affordable and reliable domain name registration and web hosting services. Our extensive selection of various products and services is backed by 24/7 World class customer service via phone, live chat and email.
----------------------------
This page last updated on Thursday, 08-March-2007
============================

Seems that last updated date would have different info there.
tango - try to transfer without codes Registered | 2007-03-09 02:35:09
I was able to get my domains out of Regfly without authorization codes. I had been calling and emailing them several months ago about getting the codes and then finally one customer service person told me that they don't give out codes for .com domains, that there aren't any. I found that puzzling, but decided to try and move my domains without the codes anyway. I researched & found a new registrar and asked them to initiate the transfer process. I couldn't use their ordinary transfer forms because they required me to enter an authorization code. So I called the company and asked them to try and initiate the transfers without the codes. They did and somehow it worked. I suggest transfering your domains to aplus.net or skynethosting.net
Best of luck, I know how frustrating and stressful this is!
Farhad - Fixing Country Code Error Registered | 2007-03-09 10:24:10
I have moved some of my domains and had problem with "Contact is not valid for requested types to modify: Missing required field: owner country Invalid data for owner country code" with a few of them. This is how I removed the protectfly from these domains:
I had a second account which was not in use (you may open one or do it with a friend), I pushed the domain from my first account to the 2nd account, just selected to change the ownership during the push. Confirming the ownership, i had the domain without protectfly and with auth code in my 2nd account.
Hoping this helps others too.
whouse - re: Fixing Country Code Error Registered | 2007-03-09 11:19:17
Farhad wrote:
I have moved some of my domains and had problem with "Contact is not valid for requested types to modify: Missing required field: owner country Invalid data for owner country code" with a few of them. This is how I removed the protectfly from these domains:
I had a second account which was not in use (you may open one or do it with a friend), I pushed the domain from my first account to the 2nd account, just selected to change the ownership during the push. Confirming the ownership, i had the domain without protectfly and with auth code in my 2nd account.
Hoping this helps others too.

HOLY CRAP!!! IT WORKS!!! Anybody with this problem can do this! It is working. I have updated my whois info in the account and have an auth code! WOW!!! Thanks for the info, Farhad! This is GREAT news!
EDIT: I have successfully received the transfer notice and am now waiting on RF to approve. Even if they don't, it should go thru in 5 days at this point!
curtg Registered | 2007-03-09 16:55:14
I just tried this but it didn't help. I was able to push to my other account, but all the domain info is still the same, and no (good) auth. codes. Furthermore I can't update a WHOIS profile on my second account. (edit: didn't work in Firefox browser, but update did work in IE)
RegSucks Registered | 2007-03-09 13:03:26
I have tried to get Auth Codes this way. Didn't work for me. Still RPP.
dummy Registered | 2007-03-09 14:15:10
Whois is empty anyway, can't update ("no entity for entityid:...."). Damn.
Farhad - re: Registered | 2007-03-09 17:35:55
curtg wrote:
I just tried this but it didn't help. I was able to push to my other account, but all the domain info is still the same, and no (good) auth. codes. Furthermore I can't update a WHOIS profile on my second account. (edit: didn't work in Firefox browser, but update did work in IE)


Are you sure you have set that "Change the Whois/Contact info on the names being pushed"?
If you are going to push it once again don't use any of the accounts the domain has been there; a fresh one (for this domain)
teeumup - I unlocked my domains Registered | 2007-03-09 18:26:44
I was able to unlock my domains by creating a completely new account.
1. Start from scratch and creat a new account, this seems to be important, don't push to an existing account
2. login to old account
3. click on "manage domains"
4. click on any domain name
5. click on "change of ownership
6. make sure "Push your names to another user" is checked then hit continue
7. enter user ID on new account you created
8. verify user ID is correct and hit continue
9. select each domain to PUSH and make sure you check "Change the Whois/Contact info on the names being pushed" this also seems to be important

that did it for me, all domains are now unlocked and I have been working on this for awhile. an existing account does not seem to work you have to go in and create a new account to push to

hope this works for others

I still have two domains that have the authentication code as RPP and I can't transfer those domains
namesean Registered | 2007-03-11 00:45:01
Yes, someone or some company should offer/start a service to help others (idiots like me) who have multiple names in registerfly transfer out. I suggest $5.00 per name or something to that effect, plus the new transfer fee. I have 60 names and thats the only reason I am still with them! Anyone want a part time job? lol sales@bluedoorconcepts.com
woad - Teeumup...you are da man (or w Registered | 2007-03-12 16:13:49
That did the trick...Registerfly has been giving the same lame excuse that they are incapable of unlucking the domains...this is yet another bit of proff that they are completely full of it! Thanks a lot man...you rock!!!

Eric

registerflies folk...you guys should post this predominately so other victims know how to rescue thier domains!
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