Good news for those of you that have had Registerfly problems.

I was not asked to post this by anyone but wanted to pass on this information on my own to help out any of you that have been wronged by Registerfly.

A class action suit against Registerfly is now potentially forming in California. Edwin is an extremely good lawyer who's specialty is class action suits (I know he's good because he was my classmate at Harvard and he would always outscore me).

You may have the opportunity to become a "named plaintiff". I'm no lawyer but, but from what I understand, while everyone in a successful class action suit will receive some compensation, a "named plaintiff" will receive much more. If you are a resident of California, you may call Edwin's cell at: (818)-288-0877.
You will probably get his voicemail (he's very busy) but leave him a detailed message and he will get back to you. If you would rather email him, that is fine too: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

For those of you that have been wronged by Registerfly but you do not live in California, email Edwin at: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and give him a detailed description. If there is enough of you from any particular state, he may expand the potential class action suit to your state but at this time Californiais is where it is more likely to begin as they have tough consumer protection laws that give him a decided advantage.

I must emphasize that time is of the essence in a class action suit and that this is a "potential" class action suit, meaning it is being evaluated, not yet an actual class action suit.

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ComAge Graphics - Owner IP:12.30.46.98 | 2006-12-04 10:52:24 I have been jerked around and ripped off on many ocasions by Registerfly and its shadow companies. I would be very interested in joining a class action suite.

Arthur Grudzinski - they suck big time IP:71.14.5.129 | 2006-12-11 22:19:23 I have paid for renewal last year to find out that my domain is owned by somebody else.. they did give me my 8.99 back... This year 3 months ago i noticed that there was few logins to my account from strange IP's and with some of my domains being redirected to enom pages I had no doubt that it was regfly job. I have never got straight answer about why it was happening but I decided to stop this by activating IP block on my account. It worked fine for just 1-2 weeks, and then for last 2 months I was unable to login to my account at all. No way to send trouble ticked, non existing online chat.. and phone customer service.. All I was getting was that some guy will be able to fix it for me but he is not in at the moment and an email is being sent to him to let him know about my problem. At one point, one of the reps, insisted that I actually have to change something in security settings in IE in order to reset IP block... I have 2 domains that expired in last 2 months, one of them will probably be gone by tomorrow ( 30 days past the expiration day..) Anyway Last Friday I finally got my account back but to late to renew those 2 since they are shown in the expired folder only. Guy named Brian did " renewal" for both over the phone, and said that technical problems they experiencing will not allow him to complet the transaction but by Monday it will be done... Well it is Monday and still no confirmation either way. The only sure thing is that they charged me double registration that day, but that does not mean much.Most of my domains are generic (polish language) 5-6 years and older and I have been with regfly for that long. Do not know why after the last year fiasco i did not got out but for sure it will be the last year I am with this company. I am little worried about getting authorization codes from them and I hope some of you point me in the right direction as to how to get them to let me go without losing any more domains. Last year I have had web hosting from them, after 2 months of 70% uptime I moved it out of there and stopped using it, without even asking for my money back( paid for 6 months in advance) I wrote them ,more than twice to let them know that I am not longer intrested in their hosting plan, yet still after the 6 months period was up they wanted to charge me to renew it and it was not easy for them to finally let go.I live in Suwanee, GA, If there is a chance to sue them here I will be glad to join class suite

JE Curran IP:67.142.130.40 | 2006-12-14 18:53:17 I will certainly be calling Edwin as I do live in California. However, I have noticed that the Federal Trade Commision is now agressively persuing Internet Fraud Cases and was thinking that collectively we should file a complaint against them as the FTC can be highly effective in such matters.

Jackson - I thought It would not happen IP:218.186.8.13 | 2006-12-15 21:02:33 Hi guys, I sort of regret staying with this company. I thought what I heard were some isolated cases due to technical flaws. Now, I had it too. Paid renewl for one of my have not expire domain 7 days before it actually expires... but it was not renewed yet till this moment and my site was redirected to the default site. I can't use my regular domain's email due to this.Though I have ensure that i pay up to facilitate renewl at least a week before its due. Now I am desperate as I am expecting important mail to come through to this mail adress. Guess just have to wauit awhile and if its resolve, may consider to shift out from this inefficient company ( hope its not a real crook) I got altogether 5 domain hosted with them. Due to their Promo packs that lure us in with good offer. Now what happened .. Hope all will be well soon..and if it does, ship out at the earliest opportbunity. Never expect me to be writting this. So readers, visitors... you could be soon one of those who share your frustration here. Don't let it happen to you too. Don't learnt the hard way yeah.... Precaution is beter than the cure... But its all your choice. make it and leave with it. We can only share what bad thing we encounter with this company. We are not trying to bring it down or tanish its image. But just to share the problem we are facing using their service. But they are just digging their own grave after establishing millions of customers world wide, they are distroying their own lucurative foothold. Stupid right ? Successful company always look for ways to make customer happy so that they would be loyal and remain in the company for 2 way good. This one do it in anti logic way. Bursting their bank which already had constant flow of cash from so many customers.. but they seem to choose to bliock the cash flow to their kitty... They can't be that stupid right.. if its a sincere fault on their system, why not do a mass announcement on their main site other than keeping every one in the dark...? God Bless.

Cindy - Also burned by Registerfly IP:209.74.26.31 | 2006-12-17 17:32:52 I'm having the same problems as many others. My domain was going to expire 12/12. I had tried unsuccessfully to transfer it to another site and renewed with Registerfly on 12/8. I received an error message, so I tried again - and received another error message. However, my credit card was charged the renewal fee of $8.99 twice. I submitted a support ticket detailing the error message and received a response that was so wrought with misspellings and grammatical errors that it was illegible. I continued to receive expiration notices, so I submitted another support ticket. I was told the renewal was being processed. I then received a failure notice and submitted another support ticket. On December 13, I called (was on hold for 20+ minutes) and finally spoke with someone who told me the domain would be processed within 24 hours. On Dec 15, I realized my web site was GONE! And I was no longer receiving any emails sent to my business email address (via the site). I submitted another support ticket and also called. I was on hold for 20+ minutes before someone finally got on the line, placed me back on hold, and then disconnected. I called back, waited another 20+ minutes (all toll calls). I was again told it would take 24 hours to process. I explained that it had already been more than a week since I was charged (twice). He promised it would be taken care of within 24 hours. It's now been 48 hours and my site is still down. I just submitted my sixth support ticket and also tried calling the phone number that was listed on my payment receipt, but it's been disconnected. My domain is for a business web site that I need functional. It disturbs me a great deal that my clients are unable to access my site or reach me through my business email. I don't understand how this company is getting away with this. Not only are they charging credit cards without providing service, but they're devastating businesses by causing nonfunctional websites. In total, I've submitted 6 support tickets and have never received a helpful response. I've called 3 times with no results. I just can't believe this sham of a company isn't being held responsible for this!

Slackjaw - Helpless Registerfly User IP:24.63.230.106 | 2006-12-25 21:59:36 I paid and renewed *****.com (My Domain) on December 10th. It expired December 12th. Since then, I have opened three online support tickets and called Registerfly's support hotline every 48 hours with approximately 50% success rate in getting through to a live person. Each time I have spoken with a live person, I am apologized to for the trouble and promised that my domain renewal will be processed with 48 hours and each time this has not come to be. My domain has been offline for fifteen days. Another, far more important domain is set to expire on the 29th. I paid for renewal on the 12th and the domain is not yet renewed. This domain is my primary email domain and if it goes offline my family and I will take a serious financial impact due to the email domain is supporting our online businesses as well as our personal affairs.

ivnj - Registerfly IP:71.194.191.195 | 2006-12-31 00:21:42 Sorry to her this from all of you. I've been with them sinse 2003 December and never had any major isseus with them, And if I did live support or a phone call always solved everything. They always credited me when needed and renewed everything within 7 days. And I've never been overcharged. So I'm happy with them. ivnj

CLASS ACTION LAWSUIT - CLASS ACTION LAWSUIT IP:69.244.223.202 | 2007-01-02 09:23:37 Folks, do not lose your anger. They are counting on each one of you getting fed up and going away. That is how they prey on us and will continue to laugh all the way to the bank as they commit fraud after fraud. Be strong. Get plenty of records and copies of emails and documents in order. The LAWSUIT is coming and will take this down. We must march together to win. And, we will get justice.

Cesar - re: Registerfly IP:71.110.242.11 | 2007-01-02 11:52:40 I believe the following post is BULLSH**!! You mean to tell me that you have been with Registerfly for three years and have had ZERO problems...you EXPECT all of us to believe you. I have been with them since BEFORE 2003 and have lost tons of domains and business. These sons of b**ches owe me a lot of money for the money they've screwed me out of and domains I've lost because of them. Yeah the "credit" your account and give you some lame excuse about upgrading their system, which has been being upgraded for MONTHS now, but when you go to renew again the same sh** happens again. I am losing business hand over fist because of my lost domains. At one point I had close to 200 domains registered with them. NOW I am down to 72 and losting them every month because I can't renew them or go else where to register them. Usually someone snaps them up. These domains are seasoned by me and then these spammer internet marketers snatch them from me and get to enjoy all the hard work I PUT INTO THEM!! I have traffic going to these domains that someone else gets to enjoy! They have cost me BIG TIME and I WOULD LOVE TO BE A PART OF ANY LAWSUIT against these irresponsible and unscrupulous people!!!!!! It is not fair that they take our money and burn us! Edwin I live in California and REALLY need your help! Cesar ivnj wrote: Sorry to her this from all of you. I've been with them sinse 2003 December and never had any major isseus with them, And if I did live support or a phone call always solved everything. They always credited me when needed and renewed everything within 7 days. And I've never been overcharged. So I'm happy with them. ivnj

Cesar - re: REGISTERFLY LAWSUIT IP:71.110.242.11 | 2007-01-02 11:59:04 You're all probably wondering why I was with them for so long right? Well in the beginning they did not cause so many problems OR cause me to lose domains. Now it is become a regular pattern to take my money, not allow me to transfer my domains to GoDaddy or anyone else for that matter, NOT renew my domains even when they credit me and I use the "money" they credited me with STILL does not do it. I always get some LAME excuse. NOW it is more difficult than ever to get a live person on the phone and their "LIVE" support is a JOKE!! It does not work!!!! They are scamming everyone. I can't even register new domains. I tried as a test and it failed as well. Then they give me an excuse that their system is being upgraded to try back later. I've tried at every imaginable time morning, noon and night. Early morning and really late in the evening too. It does not matter when you try to renew or register their system ALWAYS fails and I have ALL the emails to prove. I can show how they've denied me OVER and OVER again the services which I've paid for. Not only that BUT the ONE person working in the Billing department is such a royal B**CH!!!!!!! She is one witch and half. She hangs up on you, loves to argue with you and does not care that my business is losing money. This is NOT FAIR and they should be made to pay BIG TIME!!!!! Cesar

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